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Reviews of Homewood Suites by Hilton Port Saint Lucie-Tradition

3 out of 5
Homewood Suites by Hilton Port Saint Lucie-Tradition
10301 Sw Innovation Way, Port Saint Lucie, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 615 out of 1002 reviews" "
Rating 8 - Good. 224 out of 1002 reviews" "
Rating 6 - Okay. 86 out of 1002 reviews" "
Rating 4 - Poor. 43 out of 1002 reviews" "
Rating 2 - Terrible. 34 out of 1002 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Michelle

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is one of the dirtiest we have ever stayed in. It needs health inspectors to investigate.
Stayed 1 night in Apr 2024
Response from Denise Bouldin-Davis on Apr 17, 2024
Greetings,Thank you for sharing your recent experience at our hotel. I was very sorry to hear you were unhappy with the cleanliness of your suite. It is our goal to provide all the comforts of home to our guests. I am working with our housekeeping staff as well as our supervisors to prevent this from happening in the future.Thank you again for your feedback...Warmest RegardsDenise Bouldin-DavisOperations Manager

10/10 Excellent

Patricia

Liked: Property conditions & facilities
Would stay here again
Stayed 1 night in Apr 2024
Response from Denise Bouldin-Davis on Apr 17, 2024
Thank you for your stay as well as your feedback!

10/10 Excellent

Tiffany, Lake Worth

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great area
Stayed 1 night in Mar 2024
Response from Denise Bouldin-Davis on Apr 17, 2024
Thank you for your stay as well as your feedback!

6/10 Okay

Dawn, Franklin

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Musty smell in room
Stayed 3 nights in Mar 2024
Response from Denise Bouldin-Davis on Apr 3, 2024
Thank you for your stay as well as your feedback!I will be sure to pass on your comment to the proper department(s)...

10/10 Excellent

Alejandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laya was super sweet and helpful. Great experience.
Stayed 4 nights in Mar 2024
Response from Denise Bouldin-Davis on Apr 3, 2024
Thank you so much for your stay as well as your kind words!I will be sure to pass them on...

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms, great breakfast too
Stayed 2 nights in Mar 2024
Response from Denise Bouldin-Davis on Mar 28, 2024
Thank you for your stay as well as your feedback.

8/10 Good

Kathy, Enterprise

Traveled with family
Liked: Cleanliness, amenities
Great location
Stayed 4 nights in Mar 2024
Response from Denise Bouldin-Davis on Mar 28, 2024
Thank you for your stay as well as your feedback...

10/10 Excellent

Arlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was good and the hot menu varied all 3 days of our stay. The staff was friendly and helpful. Our studio suite was roomy with a well equipped kitchen
Stayed 3 nights in Mar 2024
Response from Denise Bouldin-Davis on Mar 28, 2024
Thank you for your feedback as well as your kind words...

8/10 Good

Varee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
308 smell and 3rd floor smell like mold
Stayed 1 night in Mar 2024
Response from Denise Bouldin-Davis on Mar 28, 2024
Thank you for your stay as well as your feedback...

10/10 Excellent

Randy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy my stay thoroughly!
Stayed 2 nights in Jan 2024
Response from Denise Bouldin-Davis on Feb 21, 2024
Thank you so much for your stay as well as your feedback!We are so glad to hear that you enjoyed your stay...We look forward to seeing you again...

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was okay.
Stayed 2 nights in Feb 2024
Response from Denise Bouldin-Davis on Feb 21, 2024
Thank you so much for your stay as well as your feedback!

8/10 Good

rachelle

Disliked: Cleanliness, staff & service, amenities
Will not stay there again
Stayed 20 nights in Jan 2024
Response from Denise Bouldin-Davis on Feb 21, 2024
Greetings,We truly regret the unpleasant experience you had at our property. We understand that providing an excellent stay is an integral part of any travel experience, and we are truly sorry that we are unable to provide that for you during your recent stay. We thank you again for your feedback...

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jan 2024
Response from Denise Bouldin-Davis on Feb 2, 2024
Thank you so much for your stay as well as your feedback!!!

10/10 Excellent

Claudia

Great location, and the staff really professional and friendly
Stayed 1 night in Jan 2024
Response from Denise Bouldin-Davis on Feb 2, 2024
Thank you so much for your stay as well as your feedback!!!

10/10 Excellent

Yaneidys, miami beach

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and the location is a plus
Stayed 1 night in Jan 2024
Response from Denise Bouldin-Davis on Feb 2, 2024
Thank you so much for your stay as well as your feedback!!!

4/10 Poor

Shandwalynn Nichole

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Plane 4hr delay once we got to airport Rental car issue had to pay more once there to get dirty car not detailed and possibly needed brakes didnt feel safe at all,1st room smelled bad we went shoping came back room smelled like sewage waste Then moved next room smelled,back we went and purchased air freshners to help ,staff kept telling us pool was heated and it wasnt,breakfast was average not worthy to say full breakfast and more i give this trip over all a 4 out of 10 and that only because staff was nice,friendly,at hotel only
Stayed 3 nights in Jan 2024
Response from Denise Bouldin-Davis on Jan 31, 2024
Thank you for your stay as well as your feedback. Please know that your comments/concerns will be pass on to the proper department(s)...Thank you again...

4/10 Poor

Judith

Traveled with partner
Disliked: Property conditions & facilities
The room smelled moldy, not worth staying there again.
Stayed 1 night in Jan 2024
Response from Denise Bouldin-Davis on Jan 31, 2024
Thank you for your stay as well as your feedback...Your comment/concerns will be passed on to the proper department(s)...Thank you again...

10/10 Excellent

Nina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and amenities.
Stayed 1 night in Jan 2024
Response from Denise Bouldin-Davis on Jan 31, 2024
Thank you for your stay as well as your feedback!We truly appreciate it...

10/10 Excellent

Mario J

Good
Stayed 1 night in Jan 2024
Response from Denise Bouldin-Davis on Jan 31, 2024
Thank you for your stay as well as your feedback!

10/10 Excellent

edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe andcomfortable
Stayed 1 night in Jan 2024
Response from Denise Bouldin-Davis on Feb 2, 2024
Thank you so much for your stay as well as your feedback!!!

8/10 Good

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Denise Bouldin-Davis on Jan 31, 2024
Thank you for your stay as well as your feedback!

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I have come here ! The staff is really great and the hotel is very nice . The shopping is excellent ; I’m Honestly I’m thinking of living here.
Stayed 1 night in Jan 2024
Response from Denise Bouldin-Davis on Jan 19, 2024
Thank you so much for your stay as well as your kind words and feedback!

8/10 Good

Jackie

Traveled with partner
Liked: Amenities
Nothing all was good
Stayed 5 nights in Jan 2024
Response from Denise Bouldin-Davis on Jan 19, 2024
Thank you so much for your stay as well as your feedback!

10/10 Excellent

Maria

Traveled with family
Disliked: Staff & service, amenities
Cleaning service walked in my room with out knocking and had a due not disturb sign up. Who in the hell walks in someone room. Front desk didn’t even give a crap. Breakfast was disgusting! Never again
Stayed 2 nights in Jan 2024
Response from Denise Bouldin-Davis on Jan 18, 2024
Greetings,We truly regret the unpleasant experience you had at our property. We understand that providing an excellent stay is an integral part of any travel experience, and we are truly sorry that we are unable to provide that for you during your recent stay. I will be sure to pass on your comments/concerns to the proper department(s)...

10/10 Excellent

Steven, Port Orange

Traveled with partner
Liked: Amenities
Great room for the price! Lots of great dining options nearby. Wish they offered complimentary water bottles like other Hilton properties, but not here. Breakfast was really nice too.
Stayed 1 night in Jan 2024
Response from Denise Bouldin-Davis on Jan 18, 2024
Greetings,Thank you for your feedback as well as your stay!Our complementary bottled water is given to our Hilton Honors members...not sure if we missed your Hilton Honors number being attached to your reservation.... but the next time you visit us if you're not a member we'll get you signed up so that you can get that water :)Thank you again for taking the time to give feedback...Hope to see you in the near future...

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Denise Bouldin-Davis on Jan 18, 2024
Thank you for your feedback as well as your stay!

10/10 Excellent

Jean Marie

Stayed 2 nights in Jan 2024
Response from Denise Bouldin-Davis on Jan 18, 2024
Thank you for your feedback as well as your stay!

10/10 Excellent

maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Denise Bouldin-Davis on Jan 18, 2024
Thank you for your feedback as well as your stay!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is very good. Rooms very clean and comfortable. I would recommend an update/refresh in the bathroom area. Rusty fixture should be replaced. Sometimes when the shower was in use, there was a noise inside the wall. They didn’t do the housekeeping as it was supposed. I called the front desk and they brought the towels that we needed. Breakfast was good and a lot of options.
Stayed 3 nights in Dec 2023
Response from Denise Bouldin-Davis on Jan 18, 2024
Thank you for your feedback as well as your stay!

10/10 Excellent

Leyla

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Response from Denise Bouldin-Davis on Jan 18, 2024
Thank you for your feedback as well as your stay!

10/10 Excellent

Wendy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
From the from desk greeting our stay was wonderful! Molly was extremely friendly and professional
Stayed 1 night in Dec 2023
Response from Denise Bouldin-Davis on Jan 18, 2024
Thank you for your feedback as well as your stay!

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Denise Bouldin-Davis on Jan 31, 2024
Thank you for your stay!

10/10 Excellent

Travis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Denise Bouldin-Davis on Jan 18, 2024
Thank you for your feedback as well as your stay!

8/10 Good

Benjamin

Stayed 1 night in Dec 2023
Response from Denise Bouldin-Davis on Jan 18, 2024
Thank you for your feedback as well as your stay!

10/10 Excellent

Debora, Saugus

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities
Stayed 3 nights in Oct 2023
Response from Denise Bouldin-Davis on Jan 18, 2024
Thank you for your feedback as well as your stay!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Denise Bouldin-Davis on Jan 18, 2024
Thank you for your feedback as well as your stay!

2/10 Terrible

Kathleen

Stayed 1 night in Dec 2023
Response from Denise Bouldin-Davis on Jan 18, 2024
Thank you for your feedback as well as your stay!

8/10 Good

Charlotte

Traveled with family
Liked: Amenities
Overall…it was a nice hotel. There was a strong odor in one of our bedrooms.. I sprayed Lysol, cut on the ceiling fan, nothing helped. If we had not arrived later than we intended I would have had to ask to switch suites.
Stayed 1 night in Dec 2023
Response from Denise Bouldin-Davis on Jan 18, 2024
Thank you for your feedback as well as your stay!

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The lobby looks clean & nice but the hallway and rooms look weathered and the rooms have an odor. I requested to be moved from one room to another due to a moldy musty smell but I didn’t help. I believe it may be from old carpet and/or filter from the air units in the rooms. Bathrooms could use some updating too.
Stayed 3 nights in Dec 2023
Response from Denise Bouldin-Davis on Dec 20, 2023
Thank you so much for your stay as well as your feedback!

10/10 Excellent

Leslie

Stayed 1 night in Dec 2023
Response from Denise Bouldin-Davis on Dec 20, 2023
Thank you for your stay as well as your feedback!

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Denise Bouldin-Davis on Dec 20, 2023
Thank you for your stay as well as your feedback!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Denise Bouldin-Davis on Dec 20, 2023
Thank you for your stay as well as your feedback!

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was easy and convenient and the room was the perfect size
Stayed 1 night in Dec 2023
Response from Denise Bouldin-Davis on Dec 20, 2023
Thank you for your stay as well as your feedback!

10/10 Excellent

Verna

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
16th birthday celebration
We stayed in the Presidential Suite everything was awesome. Very clean and a lot of space.
Stayed 1 night in Dec 2023
Response from Denise Bouldin-Davis on Dec 20, 2023
Thank you for your stay as well as your feedback!

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Denise Bouldin-Davis on Dec 20, 2023
Thank you for your stay as well as your feedback!

10/10 Excellent

Marthe

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 3 nights in Nov 2023
Response from Denise Bouldin-Davis on Dec 20, 2023
Thank you for your stay as well as your feedback!

10/10 Excellent

Victor, Port St Lucie

Stayed 3 nights in Nov 2023
Response from Denise Bouldin-Davis on Dec 20, 2023
Thank you for your stay as well as your feedback!

10/10 Excellent

Fannie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick Get-away/Family Fun
Awesome stay. Always have been. Staff very cordial and always accommodating. Breakfast hot. Coffee available all day. Front desk great. What more can you ask
Stayed 3 nights in Nov 2023
Response from General Manager on Nov 20, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ima

Stayed 1 night in Nov 2023
Response from General Manager on Dec 5, 2023
Thanks for staying with us. We appreciate your feedback!