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Reviews of Vero Beach Inn & Suites I-95

3 out of 5
Vero Beach Inn & Suites I-95
8797 20th St, Vero Beach, FL

Reviews

7.6

Good

Rating 10 - Excellent. 411 out of 1021 reviews" "
Rating 8 - Good. 266 out of 1021 reviews" "
Rating 6 - Okay. 143 out of 1021 reviews" "
Rating 4 - Poor. 96 out of 1021 reviews" "
Rating 2 - Terrible. 105 out of 1021 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Christina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property renovated since last there . Landscaping and pool area much improved. Free breakfast very good. Beds comfortable.
Stayed 2 nights in Mar 2024
Response from John H, Asst. GM on Mar 28, 2024
Thank you very much for your review of our hotel. I do appreciate you taking the time and for your lovely comments. Quite glad to know your return trip in 2024 was a step above your previous stay. Please join us again, until then safe travels

6/10 Okay

Veronica

Good stay
Stayed 1 night in Mar 2024
Response from John H, Asst. GM on Mar 25, 2024
Thank you very much for your review. We appreciate you taking the time. Quite happy to know it was a good stay. Safe travels to you and yours.

10/10 Excellent

Candi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2024
Response from John H, Asst. GM on Mar 25, 2024
Thank you so very much for your 5/5 review of our hotel. We appreciate you taking the time. Safe travels.

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Mar 2024
Response from John H, Asst. GM on Mar 25, 2024
Thank you so very much for your wonderful review of our hotel! I appreciate you taking the time and for your score and comments. Please visit us again.

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It felt very safe and was well lighted . The staff was helpful.
Stayed 7 nights in Mar 2024
Response from John H, Asst. GM on Mar 23, 2024
Thank you for your review and comments regarding your stay at our hotel. I'm quite glad to know you appreciated our lighting, our staff and felt safe overall. Marvelous to hear. Please visit us again.

4/10 Poor

Ted

Liked: Cleanliness, property conditions & facilities
Uncomfortable bed, lumpy pillows, noisy motor on bathroom vent, too much light in room at night resulting in very poor sleeping conditions.
Stayed 2 nights in Mar 2024

8/10 Good

Andy

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from John H, Asst. GM on Mar 22, 2024
Thank you so much for your review of our property. I appreciate you. Safe travels.

10/10 Excellent

felice

Traveled with family
Clean hospitable. Best breakfast of any class hotel ever. For choices quality space selection. Not even comparable. Way better
Stayed 1 night in Mar 2024
Response from John H, Asst. GM on Mar 18, 2024
Thank you for your review of our hotel! I appreciate your comments regarding our breakfast and am quite glad to know it was enjoyed and was overall a marvelous experience!

10/10 Excellent

AMY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from John H, Asst. GM on Mar 18, 2024
Thank you so very much for your 5/5 review! Appreciate you taking the time and for your score! Safe travels until we meet again!

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Mar 2024
Response from John H, Asst. GM on Mar 12, 2024
Thank you for your review! I thank you for your score and for taking the time.

6/10 Okay

Terrance

Traveled with partner
Liked: Cleanliness, staff & service
There was eighteen baseball boys in a team, rowdy till 2.30am, walls seemed very thin, we think they were next door, nice staff, tasty breakfast but could use some fresh fruit
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 1 night in Mar 2024
Response from John H, Asst. GM on Mar 4, 2024
Thank you very much for your outstanding review of our hotel! I appreciate you taking the time!

10/10 Excellent

Joseph

Stayed 1 night in Mar 2024
Response from John H, Asst. GM on Mar 23, 2024
Thank you so very much for your 5/5 review of our hotel! I thank you for taking the time and for your score. Please visit us again! Safe travels until then.

10/10 Excellent

Walter

Stayed 1 night in Feb 2024
Response from John H, Asst. GM on Mar 1, 2024
Thank you for your 5/5 review! We appreciate you taking the time!

10/10 Excellent

Denise

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk person and hostess, Claire, at breakfast were very pleasant. The recent remodel gave the hotel rooms a very updated look. Comfortable mattresses. Bar size fridge was a plus for longer stays. Also had a bar/restaurant on site.
Stayed 3 nights in Feb 2024
Response from John H, Asst. GM on Mar 1, 2024
Thank you so much for your wonderful review! I most definitely appreciate your comments regarding Claire, she is an absolute sweetheart and we're lucky to have her! Quite glad to know your stay was enjoyable! Safe travels!

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Was nice
Stayed 2 nights in Feb 2024
Response from John H, Asst. GM on Mar 1, 2024
Thank you for your review! I thank you!

4/10 Poor

Sara, Avon Park

Bathroom in 149 needs work tub fill of rust and door was in poor condition
Stayed 1 night in Feb 2024
Response from John H, Asst. GM on Mar 6, 2024
Thank you for your review of our hotel. I do appreciate your comments and we are working slowly to address the tub and bathroom conditions to the point that should you return to us, they will be in much more agreeable condition. Thank you again. Safe travels.

8/10 Good

James

Was nice
Stayed 1 night in Feb 2024
Response from John H, Asst. GM on Feb 27, 2024
Thank you for your review! We appreciate you taking the time!

4/10 Poor

Karen

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from John H, Asst. GM on Mar 4, 2024
Thank you for your review. We appreciate you taking the time.

10/10 Excellent

Robyn

Stayed 1 night in Feb 2024
Response from John H, Asst. GM on Mar 22, 2024
Thank you so very much for your 5/5/ review! I thank you and my staff thanks you. Safe travels

6/10 Okay

Sean, Kirkland

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One of the beds was uncomfortable and the pool was not heated, it was too cold to swim in. Otherwise, it is a good motel.
Stayed 1 night in Feb 2024
Response from John H, Asst. GM on Mar 6, 2024
Thank you for your review of our hotel. We do not advertise a heated pool and I apologize it was too cold to experience and enjoy. We do have a few quotes to add a heater and perhaps in the coming months, we could offer that should you decide to come back. Again, I appreciate your review and comments. Safe travels.

4/10 Poor

Marisa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms were dirty, moldy and smelly. Rust in tubs , fixtures not secured to walls. This property needs work to get it decent.
Stayed 6 nights in Feb 2024

10/10 Excellent

Patrice, Cooperstown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. Awesome breakfast buffet. Very friendly staff. We highly recommend.
Stayed 2 nights in Feb 2024
Response from John H, Asst. GM on Mar 4, 2024
Thank you so very much for your wonderful review! I sincerely appreciate your comments regarding our amenities and our staff, definitely made us smile! Please visit us again! Safe travels!

10/10 Excellent

Randy

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good place to spend the night.
Stayed 1 night in Feb 2024
Response from John H, Asst. GM on Feb 27, 2024
Thank you for your review! Your time and patronage is appreciated! Safe travels!

4/10 Poor

jeffrey, Salisbury

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property was dated and needed a lot of repairs. Noisy AC. Food was ok.
Stayed 1 night in Feb 2024
Response from John H, Asst. GM on Mar 6, 2024
Thank you for your review. I appreciate you taking the time

8/10 Good

Kerri

Traveled with partner
Liked: Cleanliness, staff & service
Clean affordable accommodations. Restaurant and bar on premises. Pool. Thin walls. Good a/c. Bright lights that shine in the window. Shutters instead of drapes
Stayed 1 night in Feb 2024
Response from John H, Asst. GM on Feb 27, 2024
Thank you for your honest review of our hotel. We appreciate your feedback and your score and will definitely take your concerns to heart. Safe travels.

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Feb 2024
Response from John H, Asst. GM on Feb 16, 2024
Thank you so very much for your review! We appreciate your score and your comments! Safe travels!

10/10 Excellent

Mary C

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is well taken care except for bathroom door which had water damage and needs replacing. We were surprised at the spaciousness and location of our room. We’ll gladly return for another trip & wonderful breakfast that was prepared.
Stayed 1 night in Feb 2024
Response from John H, Asst. GM on Feb 14, 2024
Thank you for your fantastic review of The Vero Beach Inn and Suites! We appreciate your feedback and your comments regarding our amenities. Thank you also for your remarks regarding the bathroom door, it shall be addressed. Please visit us again soon! Safe travels!

8/10 Good

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
The property is obviously slowly being renovated to make it more attractive. My room had beautiful new floors, comfortable beds and a rather old, rusty, dented bathtub. The pool and surrounding area were lovely, though the pool was unheated and rather cool. The breakfast buffet was good, though the food was at varying degrees of hotness. I arrived early and was denied early check-in, even though I was told rooms were available. The clerk said the computer would charge an early check-in fee and she either couldn't, or didn't want, to override that. One of the people working at the buffet showed obvious frustration that items hadn't been ordered by a coworker, and she was also unhappy with the way guests were piling their dirty dishes. The location was convenient, and close to the highway, though it was a twenty minute drive to the beach. Overall, a pleasant stay for a reasonable price.
Stayed 3 nights in Feb 2024
Response from John H, Asst. GM on Feb 13, 2024
Thank you for your review of The Vero Beach Inn and Suites, we appreciate you taking the time and for your comments. I'll be sure to share your feedback with the appropriate departments to correct the items that need addressing. Thank you as well for your positive feedback hither and thither regarding our amenities, your honesty is appreciated. Thank you so very much. Safe travels!

4/10 Poor

Michele

Traveled with group
Loud music and lots of smoking.
Stayed 2 nights in Feb 2024
Response from John H, Asst. GM on Feb 16, 2024
Thank you for your review. I'm so sorry to hear you experienced a less than pleasant stay. I know our security team handled the loud music and it ceased however overall, it should not have occurred in the first place. Our apologies. Hoping that should you return in the future, your stay will be more enjoyable. Again, thank you.

8/10 Good

Rich

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Front desk on Feb 13, 2024
Thank you for the review and come back to see us soon!!

6/10 Okay

Connie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very poor Internet service
Stayed 2 nights in Feb 2024
Response from Front Desk on Feb 13, 2024
Thank you for the review and come back to see us soon!!

6/10 Okay

Samantha

Liked: Staff & service
You definitely get what you pay for.
Stayed 1 night in Feb 2024
Response from John H, Asst. GM on Feb 8, 2024
Thank you for your review of The Vero Beach Inn & Suites, we thank you for taking the time and for your score. Safe travels!

2/10 Terrible

Michael

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Felt unclean
Stayed 1 night in Feb 2024
Response from John H, Asst. GM on Feb 5, 2024
Thank you for your review of our hotel. We appreciate you taking the time and for your honest score. I will address your concerns with the housekeeping department and if you are in the area again, hope you stay so we can surpass your expectations. Thank you again!

8/10 Good

Helen, North Kingstown

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, renovated room, very clean. Beds comfortable. Pool not heated, a little chilly. New, wooden slat window coverings are stylish, but a lot of light comes through from outdoor lighting. Eye masks needed. Full, hot breakfast was great!!
Stayed 1 night in Jan 2024
Response from Gary Pacioni General Manager on Jan 29, 2024
Dear Helen,Thank you for staying with us, and sharing your feedback. I will be sure to share it with the entire staff. We hope to see you again very soon.

6/10 Okay

April

Stayed 1 night in Jan 2024
Response from John H, Asst. GM on Mar 22, 2024
Thank you for your review of our hotel!

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
We had a flood of water around the toilet that welcomed us into the room. The toilet ran all night. Theair conditioner was noisy. The toilet had poop stains in it. The door didnt close correctly. The bathroom door was scary as it was very dirty. I refused to shower there. The free breakfast ran out of food and coffee. The checkin lady was not friendly.
Stayed 1 night in Jan 2024
Response from Gary Pacioni General Manager on Jan 22, 2024
Dear Robert,Thank you for staying with us, and sharing your feedback. I will be sure to share it with the entire staff. We hope to see you again.

8/10 Good

Ageo De Jesus

Stayed 5 nights in Jan 2024
Response from Gary Pacioni General Manager on Jan 23, 2024
Dear Ageo,Thank you for staying with us, and sharing your positive feedback. I will be sure to share it with the entire staff. We hope to see you again very soon.

10/10 Excellent

Shelby

Business traveler
Liked: Cleanliness, amenities
Stayed 4 nights in Jan 2024
Response from Gary Pacioni General Manager on Jan 22, 2024
Dear Shelby,Thank you for staying with us, and sharing your very positive feedback. I will be sure to share it with the entire staff. We hope to see you again very soon.

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Jan 2024
Response from Gary Pacioni General Manager on Jan 22, 2024
Dear Clara,Thank you for stayinh with us, and sharing your very positive feedback. I will be sure to share it with the entire staff. We hope to see you again very soon.

8/10 Good

John

Stayed 1 night in Jan 2024
Response from Gary Pacioni General Manager on Jan 11, 2024
Dear John,Thank you for staying with us, and sharing your feedback. I will be sure to share it with the entire staff. We hope to see you again very soon.

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than expected.
Stayed 1 night in Dec 2023
Response from Gary Pacioni General Manager on Jan 10, 2024
Dear Tim,Thank you for staying with us, and sharing your very positive feedback. I will be sure to share it with the entire staff. We hope to see you again very soon.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing ok
Stayed 1 night in Jan 2024
Response from Gary Pacioni General Manager on Jan 11, 2024
Dear Carlos, Thank you for staying with us, and sharing with us your very positive feedback. I will be sure to share it with the entire staff. We hope to see you again very soon.

8/10 Good

Dehlaine, Panama City

Stayed 2 nights in Jan 2024
Response from Gary Pacioni General Manager on Jan 9, 2024
Dear Dehlaine,Thank you for staying with us, and sharing your feedback. I will be sure to share it with the entire team. We hope to see you again very soon.

10/10 Excellent

Josh

Liked: Amenities
Stayed 1 night in Jan 2024
Response from Gary Pacioni General Manager on Jan 9, 2024
Dear Josh,Thank you for staying with us, and sharing your feedback. I will be sure to share it with the entire staff. We hope to see you again very soon.

6/10 Okay

Krista

Stayed 1 night in Dec 2023
Response from Gary Pacioni General Manager on Jan 8, 2024
Dear Krista,Thank you for staying with us, and sharing your feedback. I will be sure to share it with the entire staff. We hope to see you again very soon.

6/10 Okay

Yolande, Montreal

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
the hotel room is with strong mold smell and the wash room is terrible, but the staff refuse to change the room or refund, have to stay two nights in bad conditions.
Stayed 2 nights in Dec 2023
Response from Gary Pacioni General Manager on Jan 2, 2024
Dear Yolande,Thank you for staying with us, and sharing your feedback. I will be sure to share it with the entire staff. We hope to see you again very soon.

6/10 Okay

Joseph

Stayed 1 night in Dec 2023
Response from Gary Pacioni General Manager on Jan 2, 2024
Dear Joseph,Thank you for staying with us, and sharing your feedback. I will be sure to share it with the entire staff. We hope to see you again very soon.

10/10 Excellent

Christina

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023
Response from Gary Pacioni General Manager on Dec 29, 2023
Dear Christina,Thank you for staying with us, and sharing with us your very positive feedback. I will be sure to share it with our entire team. We hope to see you again very soon.

6/10 Okay

Julio

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Gary Pacioni General Manager on Dec 29, 2023
Dear Julio,Thank you for staying with us, and sharing your feedback. I will be sure to share it with the entire staff. We hope to see you again very soon.