“Wonderful”

This hotel was absolutely beautiful. Everything was pristine and elegant. The neighborhood is nothing special and I was surprised to find the hotel to be so nice and upscale. I would have expected to pay twice as much for a hotel of this quality, it really is four-star. The employees speak reasonably good English, and it is an easy bus ride to the center of Verona from right across the street.

“Great hotel but far from the downtown”

The hotel itself was great. The service was much better than in the other few hotels in Italy where I stayed on the same trip. The room in this hotel was also better than in the other hotels, but note that this is all in Italy, where rooms are smaller than in the US. The only issue with the hotel is that it's far from the downtown Verona, so if you're not very mobile and want to tour the downtown, you may consider another hotel. We were relatively mobile, took buses/cabs to and from the hotel, and even walked from the hotel to the downtown, which worked quite well.

“Excellent guest service at front desk”

The highlight of our stay at this hotel was the excellent front desk service. The woman working there was extremely helpful and went out of her way to answer our questions (re: transportation into the city center - bus and taxi, where to find certain shops nearby, places to visit or not to visit between cities). Before we left Verona, she also offered to call the hotel we planned to stay at next in Milan to gather information about available parking at the hotel and any other traffic concerns we would need to be aware of. NOTE: Various cities in northern Italy enact strict driving limitations at times when pollution is high (e.g. only car license plates ending in odd or even numbers are allowed on the road on alternating days when the pollution control days are enacted). The room decor was so-so (reminded me of remodeled college dorms), but they were clean, included a desk for work space and were completely sufficient for our stay. Note, the hotel also has a building next door for guests making longer stays. The hotel is in a quiet, residential area. You will need to drive, take taxi or bus to get to city center.

“Verona, Italy”

Nice hotel. Unusual big room and bathroom for Europe. Very clean room. Extremely friendly and helpful staff. Good breakfast. The only one minus – not very convenient location.