Ratings based on 36 Verified Reviews
They paid and stayed. We double-checked.
4.9 Room cleanliness
4.8 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
for Couplesby James from Surrey, UK
Poor value for money, overrated and underloved.Posted May 7, 2013
Pros: Location is perfect for city centre
Cons: Poor standards, lack of facilities, charging extra for standard services, lack of care.
Location: Right in the heart of the city
This hotel is unfortunately trading on former glories. It is in my opinion not value for money. I have no issue paying for quality, This hotel is tired and in need of some love. Described as quirky, stylish & unusual - I would replace with out of date, a bit grubby and bored owners. The room was fine but no better than 4 star. Lacking any finishing touches with poor standards (mass produced jellies at turndown, nothing other than a small tv in the room, no safe in room etc) Hotel staff were ok but not overly helpful. Everything is charged extra, and charging for pressing clothes when you aren't prepared to offer facilities in the room made me see red! Verona is an amazing beautiful city - this hotel is neither of these. Save your money and stay somewhere functional and get out and enjoy the beauty and romance of Verona.
for Couplesby Caryl from Moffat Scotland
Short visit to VeronaPosted Mar 2, 2013
Pros: Helpful Staff
Cons: Old fashioned decor
Hotel decor needed a modernisation plan to bring it up to date especially for a 5* hotel in 2013. Staff did everything to be very helpful to make the stay very pleasant. Breakfast buffet was up to 5* in the selection of food. Linen table covers and napkins. Numerous linen face towels and terry towels daily Linen sheets changed each day Excellent TV reception 2 minutes from Piazza Erbe where there are numerous restaurants.
for Familiesby Neil
SuperbPosted Feb 21, 2013 on Hotels.com
Excellent location with all sights in Verona within walking distance. The Hotel was clean and staff very friendly. Breakfast was excellent with healthy choices available. Plenty of restaurants and cafes in the beautiful piazza adjacent to the hotel. Highly recommended.
for Everyoneby Paul from Manchester
The perfect Verona hotelPosted Aug 21, 2012
We were in a small suite overlooking the street. It was beautifully furnished, quiet and comfortable. The hotel is in a lovely street and just far enough away from the bustle - the perfect location for Verona. The lounges downstairs are ornate with a small outdoor garden courtyard complete with two chatty parrots. We drank pre opera drinks there. The breakfast room is also ornately furnished. Fantastic restaurants either side of hotel although our favourite was just before crossing the bridge to the roman theatre, sat overlooking the river- that was expensive but very special. I thought it a pity that the hotel didn't have it's own dinner restaurant, but room service is great, and as I say, you are spoilt for choice in the vicinity anyway. The staff were impeccable and also organised our smooth taxi transfer to Riva. The opera Tosca at the arena was pretty impressive too- recommend paying that extra to sit downstairs
for Couplesby NateK
Romantic hotel, awful bedPosted Jun 8, 2012 on Hotels.com
This hotel was well situated and was beautiful. The decoration in the rooms was a little over the top but was really nice. Mu only real complaint was the bed. The mattress was hard as a board and the pillow even harder. If I had been able to sleep on this surface, I would have given it a 5. However, my wife and I woke up and were sore and sleep deprived. I don't know if you can ignore the bed problem but if you can the hotel is beautiful.
for Familiesby Kathleen
Posted Jun 7, 2012 on Hotels.com
Wonderful hotel in a great location. We were very sad that we only had one night. We will definitely return.
Recommendedby A verified traveler
Posted May 5, 2012 on Hotels.com
Recommendedby K A K
near market square,cathedral and high-end shoppingPosted May 1, 2012 on Hotels.com
I thought our room was very enjoyable and well decorated.The Hotel staff was very curteous and friendly . Also they were very accomodating in making transportation and restaurant arrangements. we would definitely stay here again . Also , an easy walk to the Arena and Castelvecchia.
for Everyoneby Irina from London
Bet service everPosted Apr 29, 2012
Location: Extremely convenient
Service was impeccable. The location was superb. The staff were extremely friendly. Breakfast was beautiful.
Recommendedby A verified traveler
Posted Mar 20, 2012 on Hotels.com