Meeting facility

Reviews of Hotel Maxim

4 out of 5
Hotel Maxim
Via Belviglieri, 42, Verona, VR

Reviews

7.8

Good

Rating 10 - Excellent. 170 out of 622 reviews" "
Rating 8 - Good. 275 out of 622 reviews" "
Rating 6 - Okay. 111 out of 622 reviews" "
Rating 4 - Poor. 43 out of 622 reviews" "
Rating 2 - Terrible. 23 out of 622 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Kelsey

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bed was very uncomfortable. Cheap parking. Nice staff. Very dirty around the area.
Stayed 1 night in Feb 2024

4/10 Poor

fuad

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Old kind of hotel
Stayed 1 night in Jan 2024

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

6/10 Okay

Maria

Stayed 1 night in Oct 2023

10/10 Excellent

G A

Stayed 1 night in Oct 2023

2/10 Terrible

Felipe

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very old dirty neighborhood bad and personal service bad they bad mod always
Stayed 1 night in Oct 2023

8/10 Good

Joanne

Stayed 3 nights in Sep 2023

8/10 Good

Joanne

Stayed 3 nights in Sep 2023

6/10 Okay

Elisa

Stayed 1 night in Aug 2023

10/10 Excellent

Md

Liked: Cleanliness, staff & service, property conditions & facilities
Good stuff
Stayed 1 night in Aug 2023

10/10 Excellent

Paul

Stayed 1 night in Jun 2023

10/10 Excellent

James, PONTE VEDRA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Conveyor belt for luggage
Stayed 1 night in Jun 2023

6/10 Okay

Jon

Traveled with family
Disliked: Property conditions & facilities, room comfort
Avoid and head more central.
Location isn’t good, decor not been updated since 1970s, air con doesn’t work, bathrooms grim. Breakfast is actually ok. Lots of staff on reception but not very helpful / happy.
Stayed 2 nights in May 2023

6/10 Okay

Enrico

Stayed 2 nights in Apr 2023

6/10 Okay

Takeharu

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My bed didn’t have any power socket.
Stayed 1 night in Feb 2023

6/10 Okay

Naryiver

Traveled with partner, Traveled with pets
Liked: Staff & service, property conditions & facilities
The bed and pillows were really hard, the temperature in the room couldn’t be adjusted. There was mold all over the shower. The area where the hotel is isn’t clean and transportation is only public. Breakfast was good though!

8/10 Good

tal

Traveled with family
Liked: Cleanliness, staff & service
Distant
Stayed 1 night in Aug 2022

8/10 Good

denise

Traveled with family
Liked: Cleanliness, staff & service
Dated property and says it had a pool but does not.
Stayed 4 nights in Aug 2022

8/10 Good

Jon Hjalti

Stayed 7 nights in Jul 2022

10/10 Excellent

Tak Him

Stayed 1 night in Jul 2022

4/10 Poor

edward

Stayed 2 nights in Jun 2022

8/10 Good

Mirtha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but slightly far from city center
The hotel has spacious and comfortable rooms. Staff is very polite. Breakfast was very good. We had dinner on the New Year’s Eve and it was not really up to our expectations. That, together with the location which was somewhat far from the centre ( piazza bra at 50 minutes walk) were the only drawbacks.
Stayed 2 nights in Dec 2019
Response from Guest Relations on Jan 3, 2020
Dear Mirtha, Thank you for leaving the lovely feedback. We are delighted you enjoyed your stay. Kind Regards,

8/10 Good

Verified traveler

Stayed 5 nights in Nov 2019
Response from Guest Relations on Nov 21, 2019
Fiduciosi di riaverla nuovamente come nostro ospite. Cordialmente,

8/10 Good

Ivor

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2019
Response from Guest Relations on Nov 5, 2019
Thank you for your feedback. We're delighted that you enjoyed your time with us, and were pleased with the service. We hope to welcome you all back soon! Best,

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maxim Hotel was Great!!
When we arrived in Verona we were initially concerned with location as the hotel is approx 3km from the center of city and main attractions. Fortunately there is excellent local bus service running every 30 min into the center of the city. The location turned out to be excellent, quiet, safe and the hotel was great. The staff were friendly and helpful and the hotel was great. Great affordable hotel. Excellent Buffet style breakfast.
Stayed 2 nights in Aug 2019
Response from Guest Relations on Sep 14, 2019
Dear Chris, Thank you for your feedback following your recent stay with us. I am glad to hear that you enjoyed your experience and hope you will visit us again soon.

10/10 Excellent

Julian Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best Friendly Staffs
We been greeted with lovely friendly staffs. They even recommended us the places MUST visit. Supermarket just next to the building.
Stayed 1 night in Jul 2019
Response from Guest Relations on Jul 30, 2019
Dear Julian Raymond, Thank you so much for taking the time to review your experience at Maxim Hotel, Verona! We were very pleased to hear you decided to visit us again this month after an excellent first stay, and thrilled to read that you had yet again a fantastic time. We sincerely appreciate your comments about our beautiful rooms and facilities. ... however, we do hope that the fabulous Supermarket next door matches your hopes! Thank you again for your constructive feedback and we do hope to welcome you back for a third visit very soon! Best

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bartender was the best! He was super nice and so was everyone else! Convenient location, 25 minute walk to downtown Verona. Room was clean and breakfast was awesome too!
Stayed 4 nights in Jul 2019
Response from General Manager on Jul 18, 2019
Dear Guest, Thank you for taking the time to post such a wonderful review from your most recent stay with us at Maxim Hotel Verona. It is wonderful to learn that you enjoyed your well-appointed accommodation, the hotel's Maximilian bar with D. our bartender and all the members of our team and the service, our location, and facilities. Our staff is honored by your kind words and thrilled to know they could make your stay special and memorable. We appreciate your taking the time to recommend our hotel to other travelers and we hope to have the pleasure of welcoming you back soon again.

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Juliette would love the Maxim
We arrived a few hours early, expecting to be able to store our luggage, but hoping to be able to check-n in. The clerk at the desk made a call and learned that our room would be ready in 10 minutes. He went above and beyond the call of duty, and we really appreciated being able to check-in to the room early. The room was modern and spacious. We then obtained a map of Verona and instructions on taking the local bus into the town. Very easy to do this. Verona is an amazing, beautiful city. Upon our return, we were too exhausted to go out to eat, and there is a supermarket right next door where we were able to pick up some snacks. The breakfast next day was amazing, so many choices and something for everyone's diet. ALL the staff we encountered were professional, polite,and genuinely friendly and caring . It all starts at the top and management must be proud of their staff.
Stayed 1 night in Jun 2019
Response from General Manager on Jun 27, 2019
Dear Judy, Our favourite reviews are the ones that pay testament to the fabulous team effort that goes in to ensuring that every aspect of our guest's stay exceeds their expectations, and your account of your recent visit is the perfect example. We very much appreciate your recommendation. A huge thank you from all of us here at Maxim for sharing. Kind regards

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very tired Out of town location in run down residential area Processed breakfast
Stayed 1 night in Jun 2019
Response from PR - Maxim on Jun 27, 2019
Dear guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is through feedback like this that we are able to continually improve our services and facilities for our guests. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short to know what to say. Please take on consideration the distance on Expedia and the description is very clear and accept my surprise that you were left to feel disappointed with our location; feel comfy on next time to book one of the pedestrian’s area hotel in our lovely Italian ciies. I have brought your feedback as a non-sense 1 score racking.I trust you will have the opportunity to restore your confidence in the near future for a honest review wherever you stay.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Maxim is nothing from the outside but quite lush inside! Staff were helpful & spoke ok English. Room was a good size but no balcony. Purple bathroom was ok, not much room in the shower but was good enough. Breakfast was good, lots of choice to eat and quality was good.
Stayed 1 night in Jun 2019
Response from PR - MAXIM on Jun 22, 2019
Dear Guest, Thank you for your feedback, we are delighted that you enjoyed your time with us. We look forward to welcoming you back. Best

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value - no frill clean rooms and great breakfast buffet! Very kind staff! Jean (John ) not sure of spelling gave us great advice about the visiting wineries and Lake Garda!
Stayed 1 night in Jun 2019
Response from General Manager on Jun 5, 2019
Dear Madame, Thank you for taking the time to post your review from your most recent stay with your family at Maxim Hotel. I was so pleased to hear that you thoroughly enjoyed Verona and Lake Garda with the wonderful wineries and the italian panorama views. I appreciate your kind recognition and I certainly look forward to welcoming you back very soon.

10/10 Excellent

Marina, USA

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel itself is good, the breakfast is amazing. The location is not convenient, the bed is too hard, the parking is extra.
Stayed 1 night in Nov 2018
Response from Maxim on Dec 23, 2018
Welcome

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, excellent breackfast,clean rooms
Stayed 1 night in Nov 2018
Response from Maxim PR on Dec 23, 2018
Dear Mrs Maria, Thank you for your review. We are sorry about the delay at check-in and have addressed the issue with our front desk team. It is a joy to hear that you enjoyed our location and spacious suites. We promise to make your next stay with us perfect in every way.

10/10 Excellent

Omer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
12 country European road trip
We stopped to visit Verona on our way to Croatia. We were do impressed with the hotel, we decided to stop on our way back too.
Stayed 2 nights in Oct 2018

8/10 Good

Yigal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

Michael

Nice hotel, shame about the guests
We have stayed here before. It's a bit of a walk into Verona but local bus services from next street up are regular (Sundays aside!). Get tickets from local tobacconist - book of 10 good value. The hotel used to run a shuttle bush for the Opera, but this has stopped. Taxis are reasonable, though. Room clean and spacious, bar service can be slow or even non-existant. Advise early breakfast as queue for lone toaster can be challenging, especially when also having to queue for hot drinks machines which many find difficult to use. Then queue for juice, queue for food (you get the picture?). Put it this way, 20 years as a rugby forward comes in handy!
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Marian, Alexandria, Egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice breakfast. Very good location. Very nice and helpful staff
Stayed 2 nights in Jul 2018

10/10 Excellent

Terry, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfy hotel
The hotel is on the outskirts of the city, but there are plenty of buses. The staff are very friendly, spotless rooms. Breakfast as a nice variety. The only problem for us was the absence of tea/coffee making facilities, otherwise our stay was excellent.
Stayed 4 nights in Jul 2018

8/10 Good

Michel

Liked: Cleanliness, staff & service
Three days in Verona
Three nights in Verona to attend an opera in the arena and visit the city. The hotel is about 3 km from the town center where many car parks are available (both free and at modest fees). Parking at or close to the hotel is available. The family room with one comfortable double bed and two fold-able single beds offers a reasonable amount of space and appropriate amenities.
Stayed 3 nights in Jun 2018

4/10 Poor

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
It is not easy to reach the Hotel with public transportation.
Stayed 1 night in Feb 2018

6/10 Okay

Andrea

Liked: Staff & service
Fair one-night hotel
We stopped in Verona for one night. The hotel is about 10 minute driving from the city centre. It has an underground parking (for charge). The room was a bit old, especially the carpet and the beds. The breakfast buffet was quite abundant.
Stayed 1 night in Dec 2017

8/10 Good

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but out of town
Hotel itself was very good but let down by a couple of things: 1) Lack of tea and coffee making facilities in bedroom 2) Uninspiring location - had to walk a long way through residential streets to find interesting places to see and eat 3) Only basic sliced bread for toasting at breakfast - plenty of good artisan bread made in Italy?
Stayed 4 nights in Dec 2017

6/10 Okay

Amanda

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Mixed feelings
Very dated, some of the public areas were not very clean eg carpets etc. beds were not comfortable and pillows were hard. Service and staff were good.
Stayed 1 night in Oct 2017

6/10 Okay

s, uk

Disliked: Cleanliness, staff & service, property conditions & facilities
Only thing available
Not good , the hotel is dated even by Italian standards Cracked toilet seat , shower worked badly Stained carpets everywhere Food was poor
Stayed 2 nights in Sep 2017

10/10 Excellent

Daryle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite tidy and functional. A shame they don't have a restaurant as it's quite a way from the town centre although that's the easily assessable by a frequent bus service.
Stayed 7 nights in Jul 2017

10/10 Excellent

Sarath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mr.
Very good condition in hotel. In & out sign board not available in the hotel front area.
Stayed 3 nights in Jul 2017

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

8/10 Good

Najeeb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort