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Reviews of Opera Relais de Charme

Opera Relais de Charme
Via Valerio Catullo 1, Verona, VR

Reviews

9.8

Exceptional

Rating 10 - Excellent. 939 out of 1095 reviews" "
Rating 8 - Good. 134 out of 1095 reviews" "
Rating 6 - Okay. 16 out of 1095 reviews" "
Rating 4 - Poor. 4 out of 1095 reviews" "
Rating 2 - Terrible. 2 out of 1095 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel excellent location wonderful staff
Stayed 4 nights in Apr 2024
Response from Opera Relais staff on Apr 17, 2024
Dear Paul, many thanks for wonderful feedback. We hope to see you soon in Verona!Regards

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was spot on. Big room with all you need. Location excellent too
Stayed 3 nights in Apr 2024
Response from Opera Relais staff on Apr 13, 2024
Dear Gary, many thanks for wonderful feedback.We hope to see you soon in Verona!Regards

8/10 Good

Victoria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here as a family for a couple of nights. Even though it was in the centre of Verona and directly off the busy shopping streets it was very quiet and no issues sleeping. The rooms were comfortable and clean. Housekeeping refreshed the water and coffee supplies in the room daily which was great. Check in was quick but check out was 10.30am and a bit of a rush to get out when on holiday with a family of four. Very close to all the restaurants and walkable for all the local sites. Breakfast was an option but we used local supermarkets/local restaurants instead.
Stayed 4 nights in Apr 2024
Response from Opera Relais staff on Apr 20, 2024
Many thanks for feedback.

10/10 Excellent

Paul, East Grinstead

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything about our stay was superb, beautifully appointed, spotlessly clean and spacious 2-bed apartment in fantastic location and Verona is just gorgeous as always.
Stayed 2 nights in Apr 2024
Response from Opera Relais staff on Apr 9, 2024
Dear Paul, many thanks for wonderful feedback. We hope to see you soon in Verona!Regards

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely spotless aparthotel right in the centre of Verona. We had 2 bedrooms, a full kitchen, dining area and super modern bathroom with a really good shower. Staff were friendly and helpful, felt safe and comfy. Recommended!
Stayed 1 night in Apr 2024
Response from Opera Relais staff on Apr 9, 2024
Dear Helen many thanks for wonderful feedback. We hope to see you soon in Verona!Regards

10/10 Excellent

Anuradha

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 4 nights in Mar 2024
Response from Opera Relais staff on Apr 9, 2024
Dear Anuradha, many thanks for wonderful feedback. We hope to see you soon in Verona!Regards

10/10 Excellent

STEPHANIE, houston

Traveled with family
Liked: Cleanliness, property conditions & facilities
The room was perfect.
Stayed 2 nights in Mar 2024
Response from Opera Relais staff on Mar 26, 2024
Dear Stephanie, many thanks for wonderful feedback. We hope to see you soon in Verona!Regards

10/10 Excellent

Francine, toronto

Liked: Cleanliness, amenities, property conditions & facilities
Another great stay. This property is elegant, clean and conveniently located. The staff are so friendly and accomodating. I also loved that i could do some grocery shopping and make some meals in the apartment instead of always eating out.
Stayed 5 nights in Mar 2024
Response from Opera Relais staff on Mar 25, 2024
Dear Francine, many thanks for wonderful feedback. We hope to see you soon in Verona!Regards

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Completely and totally excellent!!! Clean, terrific amenities, marvelous staff- loved it!! Highly recommend!
Stayed 2 nights in Mar 2024
Response from Opera Relais staff on Mar 24, 2024
Dear Susan, many thanks for wonderful feedback. We hope to see you soon in Verona!Regards

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved everything about this property!!! It was so clean and had everything we could need! Our family of 5 all agreed it was our favorite place we stayed in Italy! Walkable from train station. Check in lady was so nice and helpful. ⭐️⭐️⭐️⭐️⭐️
Response from Opera Relais staff on Mar 16, 2024
Dear Jessica, , many thanks for wonderful feedback.We hope to see you soon in Verona!Regards

10/10 Excellent

peter

Liked: Cleanliness, amenities, property conditions & facilities
The room and location are excellent
Stayed 1 night in Mar 2024
Response from Opera Relais staff on Mar 14, 2024
Dear Peter, many thanks for wondeful feedback.We hope to see you soon in Verona!Regards

10/10 Excellent

Judith

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful! Clean and very comfortable. Would stay again!
Stayed 1 night in Mar 2024
Response from Opera Relais staff on Mar 14, 2024
Dear Judith, many thanks for wondeful feedback.We hope to see you soon in Verona!Regards

10/10 Excellent

Maria Carmela

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This place was absolutely amazing. We really enjoyed our stay here.
Stayed 1 night in Feb 2024
Response from Opera Relais staff on Mar 2, 2024
Dear Ms. Carmela, many thanks for wonderful feedback. We hope to see you soon in Verona!Regards

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A*
Stayed 4 nights in Feb 2024
Response from Opera Relais staff on Feb 15, 2024
Dear Paul, many thanks for wonderful feedback. We hope to see you soon in Verona!Regards

10/10 Excellent

Aaron

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, comfy bed, and plenty of hot water. Can’t beat it!
Stayed 1 night in Jan 2024
Response from Opera Relais staff on Feb 3, 2024
Dear Aaron, many thanks for wonderful feedback. We hope to see you soon in Verona!Regards

10/10 Excellent

Erick

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved everything about this place. will love to go back and stay at this hotel again. the rooms were big and so clean and a great price. we were very sad to leave. the suites are like little apartments.... HIGHLY recommended
Stayed 4 nights in Jan 2024
Response from Opera Relais staff on Jan 13, 2024
Dear Erick many thanks for wonderful feedback. We hope to see you soon in Verona. Regards

8/10 Good

Julie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The property was very nice . The rooms was modern and very clean and the bed comfortable.Did not like the fact that reception was right outside of our door . The street outside very noisy . The air conditioning was set on very warm and we could not alter so had to sleep with the door to the balcony open and the street noise was quite loud . Check out time was 10:30 and there were no other rooms to use after check out to freshen up and our transport only left at 4pm . I think this check out time is far to early as check in time was 3:30 . The basically loose 5 hours in a full stay . In a great central location
Stayed 3 nights in Dec 2023
Response from Opera Relais staff on Jan 18, 2024
Dear Julie many thanks for feedback. It would have been sufficient to ask reception for late check out and air conditioning operation. We are here to welcome and best serve our customers.Regards

10/10 Excellent

Daniela

Stayed 2 nights in Dec 2023
Response from Opera Relais staff on Jan 3, 2024
Gentile Daniela grazie dello splendido feedback. Speriamo di rivedervi presto nella bella Verona.

10/10 Excellent

Laurie, Santa Fe

Liked: Cleanliness, amenities, property conditions & facilities
Great location and the room is quite large. Loved the convenience and the professional staff. Highly recommend.
Stayed 1 night in Dec 2023
Response from Opera Relais staff on Dec 28, 2023
Dear Laurie many thanks for wonderful feedback. We hope to see you soon in Verona!Regards

10/10 Excellent

ilsse

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean and spacious
Stayed 2 nights in Dec 2023
Response from Opera Relais staff on Dec 28, 2023
Dear Ilsse many thanks for wonderful feedback. We hope to see you soon in Verona!Regards

10/10 Excellent

Hyeyoung

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stunning!!! Loved this place. Perfect even with a little kids. Super clean, neat and kind. Location was perfect to walk around.
Stayed 1 night in Dec 2023
Response from Opera Relais staff on Dec 28, 2023
Dear Hyeyoung, many thanks for wonderful feedback. We hope to see you soon in Verona!Regards

10/10 Excellent

Allan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Opera Relais staff on Dec 18, 2023
Dear Allan, many thanks for wonderful feedback.We hope to see you soon in Verona!Regards

10/10 Excellent

Caroline

Liked: Cleanliness, room comfort
Five stars all round
The property is in an excellent location and the staff couldn't have been more helpful. The suite gave us plenty of room to spread out after spending over a week in cramped hotel rooms. We even decided to stay an extra night. The accommodations were very comfortable and the little kitchen was well equipped with a fridge, two burner stove, dishes and pots and pans. It's an easy day train trip to Venice and Florence and it's nice to come back to Verona in the evening and get away from the crowds in the other cities. We would definitely stay at this hotel again.
Stayed 2 nights in Dec 2023
Response from Opera Relais staff on Dec 18, 2023
Dear Caroline, many thanks for wonderful feedback.We hope to see you soon in Verona!Regards

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was fantastic. We really enjoyed staying and had only wished we’d stayed longer! I would definitely recommend a stay here and would definitely stay here again!
Response from Opera Relais staff on Feb 14, 2024
Dear Robert, many thanks for wonderful feedback. We hope to see you soon in Verona. Regards

10/10 Excellent

Elysia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Clean. Quiet.
Stayed 1 night in Nov 2023
Response from Opera Relais staff on Dec 18, 2023
Dear Elysia, many thanks for wonderful feedback.We hope to see you soon in Verona!Regards

10/10 Excellent

Daniel

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023
Response from Opera Relais staff on Nov 16, 2023
Dear Daniel, many thanks for wonderful feedback. We hope to see you soon in Verona!Regards

10/10 Excellent

Jayaram

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room was nice and the staff extremely helpful. The only drawback is that there is no parking nearby. you can temporarily park a block or so away, but it feels like a long walk when you're pulling a big suitcase.
Stayed 1 night in Sep 2023
Response from Opera Relais staff on Nov 13, 2023
Dear Jayaram many thanks for wonderful feedback.We hope to see you soon in Verona!Regards

10/10 Excellent

Pavel, Foster City

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location! Very professional and friendly staff. Everything in the hotel is like new. I loved each minute of my stay there.
Stayed 3 nights in Nov 2023
Response from Opera Relais staff on Nov 8, 2023
Dear Pavel, many thanks for wonderful feedback, we hope to see you soon in Verona!Regards

10/10 Excellent

Ekaterina, Duluth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful boutique hotel in the very historic center of Verona. We booked a 2 room suite that was great for a family stay which we extended from 2 nights to 3 later on. Both hostesses were very nice and helpful. Arranged valet parking and helped with restaurant suggestions and reservations. We’ll definitely choose this place for our next visit to Verona.
Stayed 2 nights in Oct 2023
Response from Opera Relais staff on Nov 3, 2023
Thank you for your kind feedback. It is much appreciated.We look forward to welcoming you back soon.Kindest regards,

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
The staff were pleasant,helpful and courteous . My room was more an apartment and was comfortable and scrupulously clean. Everything was good.
Stayed 2 nights in Oct 2023
Response from Opera Relais staff on Nov 4, 2023
Dear Robert, many thanks for wonderful feedback.We hope to see you soon in Verona!Regrads

10/10 Excellent

Larry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location just near many shopping and dining options. Staff was very friendly and helpful. Great experience.
Stayed 2 nights in Oct 2023
Response from Opera Relais staff on Oct 28, 2023
Thank you for your kind feedback.We are delighted to hear that you have enjoyed your stay at Opera Relais.We look forward to welcoming you again.Kindest regards,

10/10 Excellent

Alessandro

Stayed 1 night in Oct 2023
Response from Opera relais staff on Oct 29, 2023
Grazie dello splendido feedback,Speriamo di rivederla presto a Verona!

10/10 Excellent

Kate

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Lovely modern bathroom with really hot, powerful shower. Kindly gave us a room upgrade.
Stayed 3 nights in Oct 2023
Response from Opera Relais staff on Oct 28, 2023
Dear Kate, many thanks for wonderful feedback.We hope to see you soon in Verona!Regards

10/10 Excellent

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
Great property all around. Clean, safe, lots of restaurants everything was walking distance. Hotel staff was very helpful!!
Stayed 3 nights in Oct 2023
Response from Opera Relais staff on Oct 28, 2023
Dear Miguel, many thanks for wonderful feedback.We hope to see you soon in Verona!Regards

8/10 Good

Ana, GUAYNABO

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was very helpful. The room was beautiful. The breakfast was great. Enjoyed the VIP perks. What I did not like was the elevator. It was small and once landed between two floors. We marked the next floor and walked down one floor. However, if you are willing to go up steps, it is the perfect place to stay in Verona. I would recommend staying there!
Stayed 2 nights in Oct 2023
Response from Opera Relais staff on Oct 21, 2023
Many thanks for feedback. The elevator has a obligatory safety system where if you touch the door sensor it stops and takes you to the nearest floor.We hope to see you soon in Verona.Regards

10/10 Excellent

monique

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and so comfortable
Stayed 1 night in Oct 2023
Response from Opera Relais staff on Oct 28, 2023
Dear Monique, many thanks for wonderful feedback.We hope to see you soon in Verona!Regards

10/10 Excellent

Lisbet

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent communication. Rooms are clean, spacious and super cute. It’s in the middle of all the action. Walk to all the shops and restaurants. Would definitely stay here again.
Stayed 1 night in Oct 2023
Response from Opera Relais staff on Oct 17, 2023
Dear Lisbet many thanks for feedback. We hope to see you soon in Verona!Regards

10/10 Excellent

Mikhail

Traveled with family
Liked: Cleanliness, property conditions & facilities
The Best service,no one problem,thanks a lot
Stayed 5 nights in Oct 2023
Response from Opera Relais staff on Oct 17, 2023
Dear Mikhail, many thanks for feedback. We hope to see you soon in Verona!Regards

10/10 Excellent

Patrizio

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Professionalism.
Stayed 2 nights in Oct 2023
Response from Opera relais staff on Oct 13, 2023
Dear Patrizio, many thanks for wonderful feedback.We hope to see you soon in Verona!Regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Beautiful apartment. Great location. Felt like a real treat to stay there.
Stayed 3 nights in Oct 2023
Response from Opera relais staff on Oct 9, 2023
Many Thanks for wonderful feedback.We hope to see you soon in Verona!Regards

8/10 Good

Kay

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartments are In the heart of Verona, in a quiet location. All attractions are east walking distance. The reception staff were very helpful.
Stayed 3 nights in Oct 2023
Response from Opera Relais staff on Oct 6, 2023
Dear Kay, many thankd for feddback. Regards

10/10 Excellent

Danette

Liked: Cleanliness, amenities, property conditions & facilities
Very large apartment style hotel room with separate sitting room and kitchenette. Very central in Verona.
Stayed 2 nights in Oct 2023
Response from Opera Relais staff on Oct 6, 2023
Dear Danette, many thanks for wonderful feedback.We hope to see you soon in Verona!Regards

10/10 Excellent

Jason, Windsor

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love this hidden gem - we will be staying here again that’s for sure. Staff were very friendly! Great location. A all around, don’t hesitate to book.
Response from Opera Relais staff on Oct 3, 2023
Dear Jason, many thanks for wonderful feedback.We hope to see you soon in Verona!Regards

10/10 Excellent

Barbara, Clayton

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location! Friendly staff
Stayed 1 night in Sep 2023
Response from Opera Relais staff on Oct 3, 2023
Dear Barbara, many thanks for wonderful feedback.We hope to see you soon in Verona!Regards

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful and quickly arrange a cab when needed for departure.
Stayed 2 nights in Sep 2023
Response from Opera Relais staff on Oct 3, 2023
Dear John, many thanks for wonderful feedback.We hope to see you soon in Verona!Regards

10/10 Excellent

Meghan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Place was absolutely spotless and the staff were so friendly!
Stayed 2 nights in Sep 2023
Response from Opera Relais staff on Sep 26, 2023
Dear Meghan, many thanks for wonderful feedback. We hope to see you soon in Verona!Regards

10/10 Excellent

Andrew, Bromley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious accommodation. Quiet but central.
Stayed 3 nights in Sep 2023
Response from Opera Relais staff on Sep 26, 2023
Dear Andrew, many thanks for wonderful feedback. We hope to see you soon in Verona!Regards

10/10 Excellent

Andrew

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023
Response from Opera Relais staff on Sep 13, 2023
Dear Andrew, many thanks for wonderful feedback. We hope to see you soon in Verona!Regards

10/10 Excellent

ruslan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really great hotel and wonderful staff. The location is ideal, as it is in the center of the city and everything is approx a 5 minute walk. The room was very spacious and clean. Every perosn on staff was very pleasant and helpful. Very happy we found this hotel and highly recommend it!
Response from Opera Relais staff on Sep 9, 2023
Dear Rusian, many thankd for wonderful feedback.We hope to see you soon in Verona!Regards

10/10 Excellent

MARIO, Sun Lakes

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Being traveling all across Europe and what an oasis this place became. Excellent service, taste, room quality, location. All is perfect. If planning a few days stay in Vetona, stop researching: this is it!
Response from Opera Relais staff on Sep 9, 2023
Dear Mario, many thanks for wonderful feedback.We hope to see you soon in Verona!Regards