Ratings based on 87 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
Recommendedby Maya from Washington DC
In fair Verona, where we lay our scenePosted Jan 5, 2014 on Hotels.com
An absolutely exquisite property in a Veronese palazzo, with state-of-the-art amenities, charming restaurant and bar, and walking distance to every major site. We booked a suite, but got a different room, which was soon corrected, and the inconvenience made up to us by the hotel management. We really liked the spa-quality rain shower system in the second suite. Service leaves a little to be desired for a five star level, but overall a great experience at a stunning property. Highly recommended and will return!
for Everyoneby Steve from London
Wondeful boutique hotelPosted Dec 21, 2013
Pros: Location and outstanding breakfast. Nice to have a bottle of mineral water placed in the room each night - more hotels should do this!
Friendly welcome and swift check-in for 2 nights in mid-December. My (double) room was small but had a large terrace in a hotel that didn't appear to have many. Very small shower cubicle in a large bathroom which could easily have accomodated a larger shower but this is a minor quibble. Housekeeping and service of the highest order.
for Everyoneby Stacey from Lausanne, Switzerland
Fantastic!Posted Dec 20, 2013
Cons: Nothing, perfect stay!
Location: Close to everything! Ask the hotel for a restaurant recommendation, as they gave us some great options.
This is probably the nicest hotel I have stayed at in all of Italy. It is a beautiful property, and the staff is very attentive and helpful. The rooms are lovely, cozy and comfortable. The hotel manager even left a plate of macarons in the room with a hand-written note. Small touches make the stay so wonderful and welcoming. The location is also excellent, in close distance to all the major sites. I really cannot say enough good things and would highly recommend this hotel! We will definitely be back!
for Everyoneby A verified traveler
Excellent stay in a lovely cityPosted Dec 11, 2013
We had a brilliant experience in Verona. The hotel is excellently located and walking distance to most of the good eateries and cultural attractions. The service in the hotel was excellent. Borsari 36 which is in the hotel was one of our best meals in verona with an excellent wine list. The hotel staff was very responsive. So all in all a excellent experience in one of the nicest italian cities we have been to.
for Everyoneby Jane from Melbourne
Style and comfort in a magnificent old building.Posted Nov 21, 2013
Pros: Beauty, comfort and great food.
Location: The arena is marvellous but see the Roman Theatre and bridge too.
We had trouble finding the hotel initially as our GPS wanted us to go the wrong way down a one way street but were eventually able to park opposite the door to unload luggage and the staff could not have been more helpful. We were offered hot drinks while we checked in and enjoyed the beautifully styled public rooms which retain ancient features amid modern luxury. Our room was simply beautiful with a marvellous marble bathroom. The tea (really good quality) and coffee making in the room was much appreciated as was the comfort of the bed with fine linen and down comforter. Breakfast was outstanding with lots of high quality choices plus hot food to order included. The hotel is right in the old city area and within walking distance of all the sights. The main piazza is five minutes stroll away and there are great shops everywhere. We found a great wine bar near the Roman Bridge where they make their own delicious pasta and serve top wines by the glass. Verona is very beautiful with lots to offer its visitors. I hope we get back there and stay at the Palazzo Victoria again soon.
for Everyoneby Martin from London
Very pleasant hotel in a great location.Posted Nov 16, 2013
Pros: Room quality and furnishings, and bathroom. The bar. Breakfast quality (the eggs are fantastic). Ideal location for the city center.
A charming hotel with well appointed rooms, walking distance from the center of the old city. Our favorite aspects aside from the lovely room were relaxing in the very attractive bar, and the breakfasts, with the best ever eggs, done to order, any way you want them. I would recommend this hotel. The perfect base for exploring Verona.
for Couplesby Uriel Meshoulam from Cambridge
Excellent choice in VeronaPosted Nov 7, 2013 on Hotels.com
Everything about it was good. What was in particular surprising was that their restaurant is incredible - not typical of hotel's restaurants.
for Couplesby RG from London
Posted Nov 1, 2013 on Hotels.com
We went away for a short romantic break and found this hotel fabulous. The staff were very helpful and couldn't do enough to help. the only downside was the building next door was have major renovation work and would start at 8am until 5pm, so don't expect a lie in.The breakfast was lovely and fresh and the coffee just right!
for Everyoneby Gilly from England
Perfect position beautiful modern and old fusionPosted Oct 30, 2013
Beautiful hotel, modern yet still keeping original old stone and displaying old mosaic flooring under glass. Room upgrade was amazing lounge 2 bathrooms jacuzzi bath and huge bedroom. Breakfast was high standard and plenty of choice. Great bar with inside and outside seating. Great position able to walk easily everywhere. The blue/red bus tour worth buying takes you everywhere and a fadt train to venice for the day only takes an hour.
for Couplesby Iain from Maidstone
Fabulously Cool Hotel!Posted Oct 26, 2013 on Hotels.com
A fantastic hotel, great for a city break. The staff are very friendly and the hotel immaculate. Lovely clean rooms, great breakfast buffet and a extremely cool bar. It's a great place to unwind after a day's sightseeing or an evening out with an aperol spritz - the local favourite.