Ratings based on 144 Verified Reviews
They paid and stayed. We double-checked.
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
They paid and stayed.
for Couplesby Jason from Chicago
Excellent Hotel, Great StaffPosted Nov 2, 2013
Pros: Excellent hotel!
Cons: Parking was a little difficult but given the location it is understandable.
We were very pleased with this hotel and found that the afterhours private access to Juliette's Courtyard was very romantic. The Hotel is in a central spot and it's easy to access Verona's many beautiful sights within a few minutes walk.
for Everyoneby Dean & Debbie from London
BrilliantPosted Nov 1, 2013
Pros: The hotel is spotless, you will have every comfort, the hotel staff are polite and very very helpfull.
Cons: I wouldn't know what could be better
Location: Located central Verona various galleries, the Arena, the Tower, the Cathedral
An absolutly fantastic place to stay right in the heart of Verona, a totally exclusive place, private and enchanting. If you are looking for a romantic break away, this is the place to be, I am sure there is no other place as good as this, anywhere else. We both thoroughly enjoyed our time here. Close to all other places of interest, a great choice of where to eat with a wide range food and drink available, also a great place for shopping with a variety of shops many known brands, and some delightful exclusive stores with some stylish products available.
for Everyoneby A verified traveler
Great hotelPosted Nov 1, 2013
Great hotel, unbeatable location, very good service staff, superb rooms in size and comfort.
for Everyoneby Kathy from Rowayton,CT
A night for lovers - young and old!Posted Oct 28, 2013
Pros: It was perfect in every way.
Cons: Nothing - except perhaps the communication about how to enter the city center.
Location: Close to Juliet's balcony, the Roman theater, river, Arena, and shopping. Several fine restaurants and a market square nearby.
The hotel is perfectly situated in Verona - a beautiful and very walkable town. Aside from the difficulty finding our way through the streets (many of them are pedestrian only) to get even remotely close upon checkin, we loved being on the courtyard where "Juliet's balcony" is located. It was such fun to watch the crowds stream into this intimate space (at least until 7 pm when the gates were closed to everyone but those staying in the hotel!) and leave messages, take photos, etc. The rooms we had were extraordinary - huge and filled with antiques.High quality linens and toiletries and a fabulous breakfast in our apartment were all included at a quite reasonable price. Service was excellent, particularly when we left an iPad there by mistake and had to have it sent on to Venice before we headed home to the States. We recommend Verona and the Relais de Charme II highly.
for Everyoneby A verified traveler
Romantic Stay!Posted Oct 26, 2013
The Perfect place to Propose or Honeymoon. The Fantasy is a Cool Experience!
for Everyoneby vera from london
Absolutely a lovely hotelPosted Sep 18, 2013
Expedia offered us excellent rates. Our room had a bathroom with jacuzzi Hotel just gorgeous and staff professional very helpful and very friendly. 100% all round
for Couplesby Carolin from London
Dark and incredible loud.Posted Aug 26, 2013
Pros: It is very clean and the furniture are lovely. Good breakfast in the room.
Cons: Close down the shop in the same building and regulate the opening times for the courtyard. Charge less for the dark room.
Location: It is right in the centre of Verona which is a beautiful! city. Everything is very close.
The hotel is nice, the location a nightmare. Our room "Il Mondo" was just above the Courtyard which was packed with tourists from 9 am till 8 pm. The noise was incredible. We wanted to change our room on the day of arrival, they offered us another room but for 100 Euros more per night.
for Couplesby A verified traveler
Posted Aug 5, 2013 on Hotels.com
for Everyoneby Giacs from Mississauga, Ontario
Great hotel incredible location !Posted Aug 1, 2013
Pros: Location, staff
Location: Great - this is the place to be in Verona
Excellent boutique hotel in the heart of Verona - Thai is at Juliette's house where everyone wants to visit
for Everyoneby Chris from Modesto, CA
Amazing and perfect locationPosted Jul 23, 2013
Pros: The service, the staff, the hospitality were all first class. This team went the extra mile for us.
Location: This is in the perfect location, 10 min walk to the Arena, 2 min walk to the main piazza, and central to everything.
We really enjoyed our stay at this hotel. The staff was amazing, remembered our names every time we came to the gate. Our room Il Mondo looked right out the to courtyard and the opportunity to enjoy the courtyard afterhours is the best. The beds and the room were excellent and our in-room breakfast was epic with not just the basic choices, but the extras like specialty eggs were so nice. We totally felt spoiled at the hotel and can't say enough good about it. Mos def will return and stay again. The bellman even rolled our bags down the the piazza where you can catch a cab and everyone went the extra mile. Thanks!