Ratings based on 4 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
3.8 Room cleanliness
3.2 Service & staff
3.5 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Couples
by André Jorgefrom São Paulo

Muito bom hotel

Posted Nov 27, 2014 
Muito bem localizado, muito agradável, confortabilíssimo! Só não tem elevador, e a recepção não é no local! Não existe sinalização disso, esperamos uns 15 minutos pra podermos ser atendidos e aparecer alguém!
3 out of 5
for Couples
by Erosfrom Den Haag, The Netherlands

Pretty good, room for improvement

Posted Oct 14, 2014 
This residence is very well placed in the center of Verona. The rooms are quite and confortable. There is no local kitchen/bar in the residence any more, so the morning breakfast is rather a snack, just with tee, biscuits and jam. No milk, fruits or whatsoever else is provided! There is no local reception. At your arrival, it is not easy to find the right door, which is closed in any case and nobody is there. Not even instructions. You have to call the phone number of the residence and wait until somebody comes from a nearby hotel, so keep this number ready in your mobile!
1 out of 5
by A verified travelerfrom Edinburgh

Upgraded to parent hotel

Posted Jul 26, 2014
Near disaster! No signage. The door was through a scruffy archway. We rang small doorbell. No answer. Telephoned the number we had and within 5 minutes, Manager and bell boy from the 5 star parent hotel appeared. Upgraded.to stunning, brilliant hotel.
5 out of 5
for Families
by Giudittafrom Los Angeles

Finally a 5 star service !!!!

Posted Jul 15, 2014 
This accommodation , booked last minute after seeing a concert at the Arena, came as an incredible surprise. The residence is very central, close to the owner main hotel that is a 5 star relais.the service was impeccable, the room clean and well equipped, the breakfast buffet unbelievable. The only bad not could be the very loud street in front of the residence, but the view of the castle makes up for it.i would book it gains for sure