Premium bedding, minibar, in-room safe, desk

Reviews of Aparthotel Verona House

Aparthotel Verona House
Stradone Provolo 3, Verona, Verona

Reviews

9.0

Wonderful

Rating 10 - Excellent. 64 out of 109 reviews" "
Rating 8 - Good. 32 out of 109 reviews" "
Rating 6 - Okay. 11 out of 109 reviews" "
Rating 4 - Poor. 1 out of 109 reviews" "
Rating 2 - Terrible. 1 out of 109 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

9.8/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

ken

Liked: Cleanliness, room comfort
Feedback from London.
Very clean, great staff, good breakfast, The only thing that should be changed is the yellow sign outside which makes the hotel unappealing when arriving, Everything else is very good.
Entrance.
Stayed 2 nights in Oct 2023

8/10 Good

Federico

Stayed 6 nights in Sep 2023

10/10 Excellent

Richard

Liked: Cleanliness
Stayed 7 nights in Apr 2023
Response from stefano on Jun 2, 2023
Dear Mr. Richard, thank you very much for your wonderful reviewYour feedback is very important for usWe hope to see you again soonBest regardsStefano CompagnoneSales Manager

10/10 Excellent

Debbie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

8/10 Good

Ciara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Very friendly, courteous and professional front desk staff and woman hosting at the breakfast was simply wonderful. Amazing breakfast (nice variety of food - yoghurts, homemade granola, fruits, smoked salmon, vegetables, pastries, eggs, pastries, coffee machine) and good quality food). We were a family of 4 and we fit fine - we had our own good sized room with a solid wood door and second door separating the shared bathroom - so all noise was blocked out. The kids stayed in the living room with a slept on the pull out bed in what would otherwise have been the living room space. It was tight for them but they loved it. There was a small kitchen and seating area. Very nice really - compact with the kids occupying the living space. It perfectly fine as loads of room for bags in the main bedroom. No views- outside not particularly appealing but that was fine as the area was right perfect close walk location was great - right across from the castle and a few minutes to the arena/Piazza Bra (also where the buses stop). The bathroom was nice too. All modern/new feel and clean. Kitchenette nicely equipped and there was a selection of teas and also instant coffee provided. Would certainly stay again. We liked that it was just on the edge of the busy tourist area and not smack in it…so calming. Good quality bed (and think the same is true of the pull out but I didn’t test it).
Stayed 2 nights in Mar 2023
Response from stefano on Apr 15, 2023
Dear Ms. Ciara, thank you very much for your wonderful reviewWe hope you come back soon in VeronaBest regards

10/10 Excellent

Hollie

Liked: Cleanliness, room comfort
4 Night stay in Verona for Valentines
Check in was easy, bags carried to room for us. Location is great, easy walk to all sights and restaurants. Staff are very friendly! I booked the studio and it was beautiful exactly like the pictures and worth the money, it was spacious, loved the colour changing shower, bed was extremely comfortable , and it was very tidy! I could not fault my stay here at all and will most definitely be back if I come back to Verona
Stayed 4 nights in Feb 2023
Response from stefano on Apr 15, 2023
Dear Ms. Hollie, than you very much for your reviewWe are waiting for you in Verona for your next visitBest regards

10/10 Excellent

Evelyn

Liked: Amenities, property conditions & facilities
Love Verona, love this hotel! It a magical city. The hotel has a unique feature, very modern & contemporary. The bed was comfortable & my stay was very pleasant. I would return again for parting is such sweet sorrow that I should say good night til it be morrow.
Stayed 1 night in Dec 2022
Response from stefano on Apr 15, 2023
Dear Evelyn, thank you very much for your reviewWe are waiting for you for your next trip to VeronaBest regards

10/10 Excellent

Hatem

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect very clean
Stayed 1 night in Sep 2022

10/10 Excellent

Bartlomiej

Stayed 2 nights in Sep 2022

10/10 Excellent

C j s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay and easy to get everywhere.
Amazing location. Staff great. Cleanliness brilliant. Nothing to much trouble. Would happily stay there again.
View from room
Stayed 3 nights in Aug 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean and efficient. Staff were great and helpful.
Stayed 2 nights in Jan 2020

8/10 Good

CLARITZA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Very clean, great communication with the owners love it will do it again
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
An excellent base for Verona
A lovely spacious apartment in a superb position next to the Castle and an easy walk into town.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, comfortable setting, staff very nice
Stayed 1 night in Feb 2019

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NIce spot for a Family in Verona
Very spacious room. this is much more like an apartment. Ours was 2 levels with beds and bathrooms on each level. Great proximity to the city of Verona. Staff was very helpful.
Stayed 1 night in Jul 2018

10/10 Excellent

Craig, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to everything
Really nice experience with this hotel. Staff are very friendly. The apartment we stayed in is newly renovated and spacious. Highly recommended.
Stayed 2 nights in Oct 2017

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, away from the major crowds, but easy walking distance to Piazza Bra and the Anfiteatro, across the street from the castle. Lovely appointed room, clean and comfortable. We used the new bikes on hand to ride around town. Great customer service.
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Well located, but small rooms
We stayed for 1 night as a family of 4 in early June 2017. The hotel is well situated very near the castle wall and minutes from the centre of town. The entrance makes it look run down, but inside it was fine. The rooms were a bit small, but good quality and clean. The shower had a drainy smell, but otherwise was good. Breakfast was offered in a box at 5 euros, which was disappointing, so we ate in town. Try Gusto pizza takeaway round the corner on the main road - good value and tasty. We also ate at La Cantina del 15 which we enjoyed.
Stayed 2 nights in May 2017

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verona at its best
Fabulous hotel, great location, very modern and up to date rooms. Very friendly and helpful staff.

10/10 Excellent

Eugenio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel. Staff very friendly and helpful. I wish I had more time to stay here. I will come back here and stay a little longer next time.

10/10 Excellent

Patricia, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location
Elegant room but needs a few little fixes such as the distorted floor in the bedroom. More pegs inthe bathroom would be appreciated. Great little induction cooktop!

8/10 Good

A and B , Greece

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - even better when finished!
This is a really great hotel. The title takes account of recent refurbishment work, ongoing. Our rooms (sleeping and lounge/kitchen) were very good - but one of the wall light units was missing - just wires coming out of the wall. Also another group of wires from the ceiling (smoke alarm?). The kitchen unit was great but we have suggested a simple guide to the advanced 'hot ring' device which caught us old fogies out for a time! We told all of the above to the management at the time and they were grateful for our input. Otherwise, the location is great; About 15 minutes' stroll to the Arena and lots of interesting sights to see. About 35 minutes steady walk to the train station, but buses passing the castle (very close to the hotel) go there frequently so no big problem there. The welcome drink at the sister hotel near the Arena was most welcome with a good view from the roof terrace. All in all a great experience and we would certainly go back again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Good location for discovering Verona, clean room, comfortable bed.

6/10 Okay

Tatyana, Ottawa, ON

Liked: Staff & service
Disliked: Property conditions & facilities
Close to everything but dated and noisy
The apartments are within 5-10 minutes of walk to the downtown and in 2-3 minutes of walk to Castelvecchio and we were very glad to find a small washing machine at the kitchen (as it was the second week of our Italy trip and laundry was a bit of a problem). But the place seems to have really thin walls and we could hear everything that was happening in apartments around you as well as at the street and in the courtyard. Another issue was with the bathroom - the shower head didn't work and something like mold was all around the shower cabin on the ceiling and even on the bathroom door.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location,location, location.
This hotel is central so it is an easy walk to all the tourist sites. The apartment was spacious with a separate room for the kitchen dining room. The bathroom was clean and loved the big shower rose. The issue was the floor of the shower is dangerously slippery and the shower doors need fixing as they are very hard to open and close. I would recommend this Hotel to anyone going to Verona and want to cook.

10/10 Excellent

Astrid, Redwood City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Verona
Very comfortable room great location . Nice friendly staff very helpful .

8/10 Good

Philip, Whitehaven

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is very nice and the staff very friendly and helpful. It is located only a 5 minute walk from the Arena Verona and the historic centre of the city. The only downside is that there is no restaurant / bar at the hotel so breakfast cannot be provided.

10/10 Excellent

WARDAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful residence. Great for couples!
Really liked the residence and the location. I was just a little disappointed that they could not switch on the heater. They mentioned that they have to take an approval from Verona's municipality a day in advance if a guest requests heating. It was a little strange, but I was alright at night with a couple of blankets.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
All was as stated in description

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location Very clean and comfortable rooms Air conditioning throughout and lift Friendly and approachable (English speaking) staff

6/10 Okay

Maya, -

Liked: Staff & service, room comfort
Perfect location
Perfect location, right in the city. Walked everywhere. They don't have a lot of info on what you can do, etc. It's more of a bunch of apartments that they rent for a minimum of a week so you won't expect room service. My room was rather dusty and I had to take anti-histamines. Claudia was really nice though. She helped me with directions to the tourist center where I got more information. The toilet's clean and there's an attached kitchen should you want to cook. There's this lady who was staying in the block who kept practicing her singing and they were playing music- utterly annoying. She practiced about 3 hours a day! If you're alright with accommodation that gets cleaned once a week, may be a little dusty but is close to everything, do not hesitate. I'd rate this 3 out of 5 overall.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment in a great location
Lovely, clean apartment with great views of the castelvecchio. Very central location near to all the sights and attractions.

10/10 Excellent

RayW, Grays, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel
Great hotel in a super position - right next to the old castle and overlooking the river, a few minutes walk from the centre of town. The room was excellent: really spacious, with kitchen area and all necessary facilities, air-conditioning etc. Very quiet and comfortable. Staff were really helpful, friendly and accomodating.

8/10 Good

Ben, Sydney NSW, Australia

Liked: Cleanliness, staff & service
Perfect base for a week in Verona
We had a great experience at La Residenza Verona House and would definitely stay there again. The location is just on the edge of the old town near the river and everything is within walking distance. The owners are very helpful and friendly. They speak English quite well and gave good recommendations for places to see and eat. We had room number 10. It's a studio apartment on the 1st floor and it was exactly what we needed. The room was clean, quiet and pleasant, though the furnishings are a little dated. It's not really cute or romantic if that's what you're looking for but we spent most of the time walking, eating and drinking our way around the old city. The convenience of location, having a washing machine and a fridge outweighed the rest. Our room had: Free wifi Aircon Washing machine Kitchen with fridge and cooktop Small living room There is on-street parking. We didn't have trouble finding spaces out the front but they are limited. The parking permit €8 per day from reception. Breakfast is a coupon for coffee/juice and a croissant at a nice cafe over the road. It's not open on Sunday though so you'll have to walk to the main square and buy something.

6/10 Okay

Maggie, Edinburgh

Liked: Room comfort
Great space - and air con.
We were there for a week, so it was good to have so much space - living/kitchen downstairs, bedroom/bath up. All a bit tired, but the location made up for it. Giuseppe was excellent when we arrived and gave us lots of info, but the lady who was there in the mornings was constantly on the phone and never once spoke - just handed over the breakfast voucher and smiled while continuing her conversation. However, it was a very comfortable stay, and the air-conditioning was very effective - vital last week when the temperature hit 40.

10/10 Excellent

Hannah, Leeds, West Yorkshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly and in an excellent location
We were pleasantly surprised to find that we had a large room with en suite, sitting room and kitchenette. Very comfortable and clean. The staff were extremely friendly and helpful - really went out of their way to ensure we got the most out of our stay in Verona. Excellent location - a few minutes walk from The Arena and shops but on a quiet street with a stunning view of the Castelvecchio museum opposite.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
The hotel fulfilled all our expectations. I rated the staff 4 only because it seems the best place to inform the hotel owners that because the reception area (and consequently the computer) is open only a few hours on most days of the week the service of the hotel is lessened. We had to stand in the entrance hallway for wifi. When we were on day trips we missed a chance to use internet time. The reception staff was very willing to assist although the English of some was limited. We personally don't expect the whole world to speak English, but this is important point for some travellers to know in advance. We weren't looking for a luxury hotel. We wanted a clean convenient spot for a week in Verona. We are pensioners, prefer a chance to shop locally and eat in the apt once a day. Enjoyed the breakfast voucher - service in local cafe/bar for coffee and pastry.

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nexttgo Castelvecchio so very central.
Nowhere to sit outside and unstaffed afternoons and evenings. The only place to relax was in the room. Rooms overlooking Castelvecchio very noisy with passing traffic.

10/10 Excellent

Ian, Yorkshire

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A very good base
This hotel is next door to Castelvecchio and very close to the amphitheatre and town centre. There are only minor gripes - the reception people are not always there, not even when they are meant to be. However they are very friendly and helpful. The decor is a bit dated but all very clean and confortable. The wifi service is very limited (or rather becomes costly after 15 minutes) but reception printed off my flight boarding passes which they didn't need to do. All in all, we'd be happy to go there again (in fact wouldn't really consider going elsewhere).

8/10 Good

fergus, scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect base for the city centre.
Our room was comfortable with old fashioned hand painted furniture, and a small shower room. The shower room is small but perfectly fine with new fittings. It was great having a small fridge in the room. The room was cleaned thoroughly every day, and we got clean towels every day. Beds v comfy. Air conditioning was excellent and very quiet. The 2 young women running the place were extremely helpful and were happy to chat. There was no problem leaving our stuff in the hotel until we got our train later in the afternoon. The location is great for taking the water buses on the Grand Canal, and you can walk to all the major sights in 15min. There is a lovely square just at the end of the little street where you can sit out. The only problem with the hotel is that there is no-where to sit out, but this is true of most hotels. It is nice sitting in the squares but of course you have to buy a drink to do this. There are very few squares with benches for the public to use, and the ones there are, are well used. We tended to drink too much at night because we had to sit at cafes to stay outside. (We're too old to be hanging round steps). The cost is very reasonable for the location, and you really are in the centre of things. If you're on the go all day and only need a base to drop in through the day and sleep at night, this is perfect.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Samuel, Chicago, IL, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel Experience
When we booked our hotel online, we did not know what to expect, but we were pleasantly surprised by everything about La Residenza Verona House. The service was very responsive, answering our questions about Verona sights and booking us travel when we needed it. The room was clean and spacious, with a nice kitchenette, which was fully stocked with everything we needed to make a nice dinner for ourselves. The hotel is in a good location, across the street from Castelvecchio and within close walking distance of both downtown Verona(~5 min. walk) and the train station(~15 min walk). Overall, we would definitely recommend the hotel to others and plan to stay there whenever we return to Verona.

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good hotel with very helpful staff. We had kitchen/dining area in our room which was useful. Eating breakfast at an adjacent cafe added to the experience. Would defintely recommend this hotel.

4/10 Poor

P, London

Disliked: Staff & service, property conditions & facilities, room comfort
Presumably you pay for location
The best thing is that is is very central. But it isn't a hotel and shouldn't be marketed as such. It's a series of one-bedroom apartments with an overall feeling of time having stood still in 1970 something and the occasional bit of tiling or flea-market acquired rug chucked on a bit of available floorspace. There is no food at the hotel. Breakfast, if included, is at an incredibly unwelcoming (to you if you are a 'breakfast included' person) cafe a few minutes walk away. It was OK for our purposes - a few days stay in central Verona - but greatly over-priced and somewhat misleadingly marketed, possibly. I presume the rates can be demanded for Verona during Opera season but that is a regrettable fact.

8/10 Good

Deborah, Salford Quays

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great location for exploring Verona and only 5 minutes walk to the Arena. Friendly staff. Room was comfortable, with a shower and kitchenette. Voucher for breakfast which gives you a coffee and a croissant in a local cafe- you pay for anything else but it all worked very well and you could sit outside and view the Castelvecchio Museum just over the road. We would definitely stay there again.

8/10 Good

M, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Apartment so convenient "
Apartment was so convenient:- beside a beautiful castle, within walking distance of Arena so went to the Opera 2 nights. Towels changed regularly, very clean. Don't rush to get up for breakfast as it is minimal. Near pubs and restaurants.

8/10 Good

David, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Suite Deal
We had a two-room (including kitchen) suite that more than met our needs. It was comfortable and very clean. Only a short walk to the town center. Friendly staff. Quiet.

10/10 Excellent

Krista

Stayed 1 night in Aug 2023

10/10 Excellent

Päivi

Liked: Cleanliness, room comfort
Siisti hotelli
Erittäin hyvä sijainti, lähellä keskustaa, nähtävyydet, ravintolat kävelymatkan päässä. Kohtelias henkilöstö. Itsepalvelu ravintolasta sai noutaa kahvit sisäpihan terassille ( kahvi 2,50 e). Aamiainen oli meille riittävä. Rauhallinen hotelli.
Huone 22
Huone 22
Stayed 4 nights in Jul 2023

10/10 Excellent

Taneli

Liked: Cleanliness, room comfort
Stayed 4 nights in Jun 2023