Outdoor pool, pool umbrellas, sun loungers

Reviews of Cresta Sprayview

3 out of 5
Cresta Sprayview
Corner Livingstone Way & Reinhard Road, Victoria Falls

Reviews

8.4

Very Good

Rating 10 - Excellent. 77 out of 215 reviews" "
Rating 8 - Good. 106 out of 215 reviews" "
Rating 6 - Okay. 23 out of 215 reviews" "
Rating 4 - Poor. 6 out of 215 reviews" "
Rating 2 - Terrible. 3 out of 215 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

FRANK, GREENSBORO

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
property location is OK. However price versus what is offered - totally out of balance, way too expensive for waht it is. Poor breakfast, running out of ingredients the whole time - food quality dinner / choice : very poor. We do NOT recommend this property
Stayed 4 nights in Aug 2023

6/10 Okay

robert

Stayed 2 nights in Jun 2023
Response from Hotel Manager on Aug 16, 2023
Thank you for choosing to stay with us. We value your feedback and look forward to welcoming you back.Kind regards

10/10 Excellent

SM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
A lovely hotel with very friendly staff and good service. Pool is large and surrounded by lovely trees. A nice place to sit. Good breakfast and dinner. Free shuttle bus down to the falls. Rooms are comfortable and in good condition but are a bit ugly from the outside
Stayed 3 nights in Jun 2023
Response from NN on Jun 24, 2023
Many thanks for the feedback

8/10 Good

brendan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay in friendly hotel
Stayed 1 night in Apr 2023
Response from NN on May 5, 2023
Many thanks for the feedback.

8/10 Good

brendan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet. Friendly staff. Good service
Stayed 2 nights in Apr 2023
Response from NN on May 5, 2023
Many thanks for the positive feedback which is greatly appreciated

8/10 Good

Chandanie, Ozone Park

Liked: Cleanliness, staff & service, property conditions & facilities
Its walking distance from the Victoria Falls. Also very close to the airport.
Stayed 2 nights in Mar 2023
Response from NN on May 5, 2023
Many thanks for the positive feed back

6/10 Okay

Dorcas, Maun

Traveled with group
Liked: Cleanliness, staff & service, amenities
The twin Room was quite small for 2 people. The shower head was rusty and aircon couldn't go below 24 degrees so it couldn't cool enough. What I really liked was the spacious garden and large pool. They have a complimentary shuttle to town and free bottle of water a day.
Stayed 1 night in Mar 2023
Response from NN on May 5, 2023
Many thanks for the feed back, we will work on the highlighted issues

8/10 Good

Christopher

Stayed 5 nights in Sep 2022

10/10 Excellent

Nikki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with excellent service
Stayed 2 nights in Aug 2022

10/10 Excellent

Prudence

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2022

6/10 Okay

Hillary

Traveled with partner
Liked: Cleanliness, staff & service
The property is basic but nice and is tranquil. The room was clean but the bathroom was outdated. We found a cockroach in our room and I called reception and they fumigated and left spray in case we saw somethimg else. I would suggest you pay for everything in the restaurant right away instead of putting it on the tab because we found inconsistencies with our bill each time. Also, I arranged for a shuttle pickup from the airport and the driver never showed. After going back and forth with reception they finally decided to compensate me for it. The staff is very nice but I think overall they lack organization and communication between all parties.
Stayed 4 nights in Jun 2022
Response from Cresta Sprayview Hotel on Jul 25, 2022
Many thanks for the feedback

8/10 Good

Johan Neufeld

Traveled with partner
Liked: Cleanliness, staff & service
Staff we're very helpful place very clean food excellent would go there again
Stayed 7 nights in May 2022

10/10 Excellent

Sonja

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! Room is very spacious, comfortable, neat and clean. Staff are incredibly friendly and helpful. Cresta has all the facilities we required and we will definitely consider staying here again. Highly recommended.
Stayed 2 nights in Apr 2022
Response from Nomsa on May 7, 2022
Thank you for the feedback

10/10 Excellent

Noelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2022

8/10 Good

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities
good balance price/services, easy to access
Stayed 2 nights in Apr 2022
Response from NN on Apr 25, 2022
Many thanks for the feed back

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2022

10/10 Excellent

Tapiwa

Stayed 3 nights in Jul 2021

8/10 Good

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed everything coz the rooms are always clean
Stayed 3 nights in Dec 2019

10/10 Excellent

Hing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020
Response from Palesa on Apr 9, 2020
Dear Hing, Greetings from Cresta Sprayview. We were delighted to have you as our guest. We look forward to your next visit. Kind regards Palesa Kungoane Online Administrator Cresta Sprayview

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from Hotel Manager on Mar 2, 2020
Thank you for a great review, we are happy that you loved your stay

4/10 Poor

Poley Greenwood

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We checked in the pool was green the room was dirty we check right back out 20 minutes later it was horrible
Stayed 3 nights in Feb 2020
Response from Hotel Manager on Mar 2, 2020
Dear Poley Greenwood, We value your feedback and regret the inconvenience caused during your arrival. Our team have resolved all the issues you highlighted. We are sorry that you couldn't stay with us.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room
Stayed 3 nights in Feb 2020
Response from Hotel Manager on Mar 2, 2020
Thank you for staying with us. We are glad to hear that the room was comfortable for you. We look forward to welcoming you back. Kind regards

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet is excellent, rooms are spacious and clean. The staff are friendly and helpful. My only complaint was that the air conditioning didn't keep up the first night. It did better the next night when we closed off the bathroom door. The hotel is very convenient right on Livingston way and a short 15 minute walk into town
Stayed 4 nights in Dec 2019
Response from Palesa on Feb 8, 2020
Dear Anonymous, Thank you for choosing Cresta Sprayview. We were delighted to have you as our guest. Kind regards Palesa Kungoane Online Administrator Cresta Sprayview

8/10 Good

Arie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique gem. Loved the separate rooms for kids, children loved the pool. The food is amazing. Breakfast full. Enjoyed the whole stay here
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very customer focussed staff and comfortable rooms
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Hotel Management on Oct 30, 2019
Thank you for staying with us. We hope you enjoyed your stay and look forward to welcoming you back.

6/10 Okay

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Hotel Manager on Oct 17, 2019
Thank you for choosing to stay with us. We appreciate your feedback and look forward to welcoming you back in the future.

8/10 Good

Deborah Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Cresta Sprayview on Sep 9, 2019
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Beryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019
Response from Cresta Sprayview on Sep 9, 2019
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness
Poor experience on checkout. We had a small balance of US$70 to pay. When they tried to collect it fist on my UK MasterCard and then my son's UK Visa, both were "rejected" by the machine connected to First Capital Bank.They asked us to pay cash, which we didn't want to. So, they tried again after 15 mins. Same result - they said this was probably a network problem within Zimbabwe. They insisted that we had to pay cash and we said we couldn't but would leave a written authority to collect manually when their network was working again. They said this wasn't possible as that needed to be arranged in advance prior to check-in. When our taxi arrived the recptionist mysteriously found another machine - this one connected to Stanbic and the payment was instantly approved. Apparently this is a commonly used trick within Zimbabwe, but we would expect a group like Cresta to be more honest. Also, the breakfast at $18 was very poor in quality and value.
Stayed 1 night in Jul 2019
Response from Front Office Manager on Jul 20, 2019
Thank you for staying with us. We value your feedback and we will address the check out issues immediately. Once again thank you and we look forward to welcoming to the hotel again in future.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Nomsa on Jul 8, 2019
Thank you for staying with us. We appreciate your feedback

4/10 Poor

Verified traveler

Liked: Cleanliness, amenities
Stayed 5 nights in May 2019
Response from Palesa on May 27, 2019
Dear Anonymous, Thank you for choosing Cresta Sprayview. We were delighted to have you as our guest. Kind regards Palesa Kungoane Online Administrator Cresta Sprayview

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet location. Easy access to town. Friendly staff.
Stayed 2 nights in May 2019
Response from Nomsa on May 18, 2019
Thank you for the feedback, we value your feedback.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Good location, clean rooms and good staff. Breakfast was average, dry bread nothing special. The WiFi is pathetic cuts out constantly, need network extenders fitted the signal is not strong enough. Overall for the price is adequate.
Stayed 3 nights in Apr 2019
Response from Nomsa on Apr 29, 2019
Many thanks for the feedback. We have taken note of the issues raised and will address them accordingly

8/10 Good

Mark

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great but not enough water pressure to fill the toilet or have a shower. Staff outstanding.
Stayed 3 nights in Mar 2019
Response from Palesa on Apr 8, 2019
Dear Mark, Thank you for choosing Cresta Sprayview. We were honoured to have you as our guest. We appreciate your feedback on areas needing attention. Corrective measures have been taken. Kind regards Palesa Kungoane Online Administrator Cresta Sprayview

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019
Response from Palesa on Apr 8, 2019
Dear Anonymous, Thank you for choosing Cresta Sprayview. We were delighted to have you as our guest. We look forward to your next visit. Kind regards Palesa Kungoane Online Administrator Cresta Sprayview

10/10 Excellent

Kazunori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff smile and nice morning buffet made my stay confortable. Excellent hospitality.
Stayed 10 nights in Mar 2019
Response from Nomsa on Mar 20, 2019
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Nomsa on Mar 20, 2019
Thank you for staying with us. We appreciate your feedback

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2019
Response from Palesa on Apr 8, 2019
Dear Anonymous, Greetings from Cresta Sprayview. We were honoured to have you as our guest. We look forward to your next visit. Kind regards Palesa Kungoane Online Administrator Cresta Sprayview

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay! Clean quiet and great food. The free shuttle to "downtown" and the Vic Falls park entrance was a bonus!
Stayed 1 night in Dec 2018
Response from Palesa on Feb 7, 2019
Dear Anonymous, Than you for staying at Cresta Sprayview. We were delighted to have you as our guest. We look forward to your next visit. Kind regards Palesa Kungoane Online Administrator Cresta Sprayview

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from CRESTA SPRAYVIEW RESERVATIONS on Jan 15, 2019
We Value your feedback. Thank you for choosing to stay with us

10/10 Excellent

latifeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Victoria Falls
Highly recommend. Staff was friendly and very helpful. Great location with shuttle to town and Victoria Falls. Food at restaurant was tasty but a little pricey.
Stayed 2 nights in Jan 2019
Response from Palesa on Jan 14, 2019
Dear Latifeh, Warm greetings from Cresta Sprayview. We were delighted to have you as our guest. We look forward to your next visit. Kind regards Palesa Kungoane Online Administrator Cresta Sprayview

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2018
Response from Palesa on Jan 3, 2019
Dear Anonymous, Thank you for choosing Cresta Sprayview. We were delighted to have you as our guest. We look forward to your next visit. Kind regards Palesa Kungoane Online Administrator Cresta Sprayview

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tony
Lovely clean nice food lovely it thanks
Stayed 5 nights in Nov 2018
Response from Palesa on Dec 4, 2018
Dear Anthony, Thank you for staying at Cresta Sprayview. We were honoured to have you as our guest. We look forward to your next visit. Kind regards Palesa Kungoane Online Administrator Cresta Sprayview

10/10 Excellent

Fern

Stayed 2 nights. Hotel was clean and comfortable. Staff was helpful. Hotel shuttle into town was nice plus.Did not have any meals at hotel so cannot comment on the food. Would stay again if in the area.
Stayed 2 nights in Sep 2018
Response from Palesa on Nov 27, 2018
Dear Fern, Thank you for staying at Cresta Sprayview. We were honoured to have you as our guest. We look forward to your next visit. Kind regards Palesa Kungoane Online Administrator Cresta Sprayview

10/10 Excellent

Wendy, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was so nice and had such a wonderful attitude! Made me wish my stay in Victoria Falls was longer.
Stayed 1 night in Oct 2018
Response from Palesa on Oct 29, 2018
Dear Wendy, Thank you for staying at Cresta Sprayview. We were honoured to have you as our guest. We look forward to your next visit. Kind regards Palesa Kungoane Online Administrator Cresta Sprayview