Ratings based on 117 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
97% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Airc onditioner noise

Posted Oct 5, 2014
Pros: Location, near to Victoria Falls and to town. Staff ready to help.
Location: Visit the falls and do shopping at town.
Noise created by the air condition disturbed sleep at night. Restaurants quality should improve.
3 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane, Australia

Some Room for Improvement

Posted Jul 27, 2014
Pros: Conveniently located in the township and close to the Victoria Falls. Room was clean and staff were polite and courteous.
Cons: A little more focus on "in room facilities", room maintenance, and training for restaurant staff.
Location: Great location for access to the central business district of the town and the Falls.
We stayed at the Kingdom for 2 nights from the 9/7/14 to the 11 /7/14 . We enjoyed our stay however identified the following as areas for improvement. In our room we could not completely close the privacy screen behind the sliding class doors which provided access to the balcony leaving us exposed. The rooms did not contain an iron or ironing board and must be requested. While staff will deliver to your room upon request they are also very anxious to retrieve it. Not sure why this is, perhaps they only have a few available for the entire hotel but this became a little inconvenient for us. The quality of food available for breakfast was fine however during the "peak breakfast rush" at around 7.30 to 8.30am some basic things such as bread for toast, and condiments were not available even when requested from staff. Staff were courteous enough, however the table service for breakfast was poor. We were asked by a number of waiters if we would like coffee/tea with our breakfast and despite confirming that we did, we did not receive anything. On our first morning we were shown to a table then invited to help ourselves to the buffet and upon returning to our table found that other guests had been seated at our table. None of these issues would prevent us from returning, however they do detract a little from the experience and may put some people off.
5 out of 5
Recommended
for Business Travelers
by sdw808 from Hawaii

great environment. friendly staff

Posted Jul 25, 2014 on Hotels.com
Have stayed here numerous times and the quality and service is still great. The breakfast buffet is amazing and the evening buffet has so many choices. Find the bar relaxing and friendly. Have sent my friends there the past two months as they have had business meetings in town. Even though I pay, they have had no problem checking in. They have another quick meeting in August. Great property.
5 out of 5
Recommended
for Families
by Michael from Australia

All we hoped for

Posted Jun 26, 2014 on Hotels.com
Loved our stay here. The staff were great. The room was clean and comfortable, and baboons and warthogs wandered past our balcony. Only a short walk to the falls, although the street vendors could be a pest. Would love to stay here again.
4 out of 5
Recommended
by Rodger from Geneva

Exotiic Comfort

Posted May 1, 2014 on Hotels.com
Nice, and very close to the Falls.
3 out of 5
by Shanna from London

Nice but disappointing compared to 10 years ago

Posted Apr 26, 2014
Pros: The swimming pools
The Kingdom still has the best swimming pools in Vic Falls so if you’re planning on spending a lot of time by a pool- a visit to the Kingdom is definitely worth it. On arrival, we had some traditional ‘warriors’ collect our bags from the car and were given wet towels and fruit juice at reception. The room was lovely, spacious and clean however I wasn’t pleased at the level of service I’d received with regards to the room. When I arrived, I was checked in to a room facing the back of the hotel (which was just grass) and had 2 twin beds pushed together claiming to be a King sized bed, which was what I paid for. I got another room from reception without any hassle but as the hotel was empty, it amazed me that the few guests they had staying there weren’t given the best rooms they had. The time taken to receive drink and food orders is atrocious…at one point it took them half an hour to get a pepsi light from a bar that was a few feet away. As far as entertainment goes, there’s not a lot to do in the evenings at the Kingdom as the casino bar is never fully stocked, the machines at the casino’s all seem to have something broken, and all the chairs at the bar are falling apart. It probably doesn’t sound like it, but I did enjoy my stay at the Kingdom. It’s just upsetting to see what it’s become from what it was a decade ago.
4 out of 5
Recommended
for Families
by Jan from Gauteng South Africa

Nice but expensive

Posted Apr 24, 2014
Pros: Location, clean, friendly staff
Cons: Pricing of dinner - $27 for buffet is steep
Location: Falls, adrenalin stuff, elephant back rides, gamedrives
Conveniently close to falls, station and town. Nice pool and dining area. Just expensive for ordinary South Africans. Staff very friendly especially at the adventure booking centre.
4 out of 5
Recommended
for Everyone
by Vera from Johannesburg

Good Hotel close to the Falls

Posted Apr 15, 2014
Cons: All rooms should have fridges
Location: Close to Victoria Falls
Everything was great, rooms good except no fridge. Service excellent.
5 out of 5
Recommended
for Everyone
by Casey from Alabama

Great hotel close to Victoria Falls

Posted Apr 1, 2014
Pros: Comfortable shower and bath, staff, wifi
Cons: Lower the price a bit
Location: Can walk to the Falls, Crocodile Farm is fun
Staff is always polite and helpful. Breakfast is very nice. We stay here a few times a year and really do enjoy it. However the price continues to increase.
4 out of 5
Recommended
by Natasha from Grimsby

Nice

Posted Mar 30, 2014 on Hotels.com
It was lovely