Ratings based on 185 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.4 Hotel condition
They paid and stayed.
for Everyoneby James from London, ON
Convenient location if you're renting a carPosted Oct 29, 2013
Pros: Car rental on-site is very convenient if you need that. Wireless internet worked very well (good signal). Clean comfortable rooms.
Location: If you don't mind a longer (30+ mins) walk then the location is walkable to downtown as well as shopping areas (Mayfair mall, Uptown, Tillicum)
Hotel has a National Car Rental location on-site so this is very convenient if you're flying in or out of Victoria and need to rent a car: National doesn't charge extra to drop off at a different location so you can rent a car at the airport and drop it off downtown (or vice-versa). The odd 5-way street intersection is a bit strange, you can't turn north on Douglas out of the hotel, and beware the small medians when turning left into the hotel from downtown. If you don't mind a longer (30+ mins) walk then the location is walkable to downtown as well as shopping areas (Mayfair mall, Uptown shopping area, Tillicum Centre). If you don't want to walk then buses aren't far away.
for Everyoneby Ken
dated and below expectationPosted Oct 20, 2013
Pros: free parking and internet, microwaves and minifridge
2 rooms, 1 with leaking pipe and another with broken lamp. Liked the fact that rooms got microwaves and minifridge but furniture and deco feel a bit dated.
for Business Travelersby A verified traveler
Convenient locationPosted Oct 17, 2013
Location: easy to find, convenient to Victoria centre.
no problems, helpful staff. xxxxxxxxxxxxxxxxxxxxxxxxxxx
for Everyoneby Paul from Brussles
Very practical near the centre, busses at 100mPosted Sep 28, 2013
Pros: the staff
very gentel and helpfull staff. Bus to Victoria downtown at 100 m.
for Everyoneby Sally from Victoria BC
Not bad for money but a bit pokey with 3 adultsPosted Sep 20, 2013
Pros: The beds and a very clean bathroom. Microwave was nice to have . Coffee drip was better than instant. Helpful staff. That we did I not have to limb s
Cons: Some towels were a bit thin.
Location: Located close to city. Lots to do in the city. Lots of places to eat and drink. Float planes
Helpful staff, had to ask for the third towel, as we had booked a few weeks back. Quiet at night, near city was convenient.
for Familiesby Anderson from Arizona
Victoria stayPosted Sep 19, 2013 on Hotels.com
Great location - one chair per room -crowded for two people with two beds - no elevator - limited counter space top in bathroom - would not return to this motel
for Everyoneby A verified traveler
Outside ugly, inside okayPosted Sep 17, 2013
Pros: soft towels, comfortable beds
Cons: Front area does NOT look like picture.
Location: bus stop nearby, easy access to downtown
Front desk help good. Room clean but SMALL. Car rental agency office in same office as hotel front desk a bit disconcerting. Seems more like a youth hostel than a hotel. Price was reason for choice. Good access to food places without need to drive to them.
for Everyoneby C from Ohsweken, Ontario
Arbutus StayPosted Sep 17, 2013
Pros: Nothing stands out.
Cons: Elevators and not just one kind/size of bed on each floor. This is not for those who find difficulty in climbing stairs.
Location: Good for local food.
On arrival there was not elevator which was not something you think to ask about when choosing a hotel. We asked for the ground floor but had to give up the queen beds. The services were not adequate in that face cloths were lacking in number and we used our hand towels for facecloths. We were always seemed to be asking for more towels and they would not bring it to us as they could not leave desk area so we had to go downstairs to get the towels ourselves. All 3 of us in the room all had knee problems which didn’t help matters. Air quality was disappointing cause we couldn’t get the proper comfort in temperature or air flow.
for Everyoneby A verified traveler
Quiet HotelPosted Sep 16, 2013
Pros: -Quiet -Comfortable Room -Fast and Free Wifi -Kitchenette -Affordable Cons: -Located in Industrial Are -Outside looks dreadful, but inside looks much better -Rental Car service shares the property and you will hear them vacuuming out cars -Only views from window are of the parking lot -Kitchen area could improve in cleanliness -15 minute walk to downtown, but it's along a VERY busy and loud road
for Everyoneby dave from waterloo,iowa
good location, mile or so from townPosted Sep 15, 2013
Pros: location, away from town but eating places near buy, hotel was priced right
Location: you are a mile from town and the water front, all the places to see in the city
hotel room was clean, no noise, very confortable, close to eating places that you can walk to