Ratings based on 676 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
Recommendedby pjjimeg from kent, england
well placed for harbourPosted Jun 22, 2014 on Hotels.com
hotel is well placed ,for the rate you pay, front desk staff very friendly and helpful, restaurant could do better
for Everyoneby Manfred from Vernon B.C.
Close to all downtownPosted Jun 21, 2014
Pros: walking distance to everything
Cons: old building but that is were you are in old Victoria
Location: Everything you want in sight seeing
we were on 4th floor room was small friend was on 7th floor huge room
for Business Travelersby A verified traveler
Posted Jun 20, 2014 on Hotels.com
for Overnight Stay Before Destinationby jjthedj
Posted Jun 19, 2014 on Hotels.com
Recommendedby beijing from Maple Rdge
our girls get togetherPosted Jun 19, 2014 on Hotels.com
Unbeatable location. Friendly and helpful staff - knowledgeable about Victoria.
Recommendedby Yukon Lass
Exceptional Response to ComplaintPosted Jun 16, 2014 on Hotels.com
Exceptional service...in response to my complaint of being across from the elevator, I was moved from my small queen room to a lovely suite at no additional expense.
for Everyoneby Tami from Vancouver, WA
Great customer servicePosted Jun 16, 2014
Pros: The Staff!!
Original room was very small, staffed changed without question, nice room with plenty of room, would recommend to anyone that wants to stay downtown for a reasonable cost.
for Studentsby Eric from Vancouver
Decent hotel for a nightPosted Jun 16, 2014
Location: Bay Centre Chinatown Downtown Market on Yates Theatre Restaurants Coffee Shops
The hotel is aging, but decent for staying one or two nights. Right in the heart of downtown, you're located two blocks away from the Bay Centre.
Recommendedby Laura from Fernie
Great hotelPosted Jun 14, 2014 on Hotels.com
Perfect location, nice staff, clean rooms
for Everyoneby A verified traveler
clean and cost effectivePosted Jun 13, 2014
Pros: It's location and price
Cons: the book about the hotel. should have a menu for the restaurant downstairs my welcoming message was always there, it should disappear after read
Location: close enough to downtown, nice walk approx. 15 - 20 mins. 2 choices waterfront or street with interesting shops
this was out off downtown (15 to 20 min walk) realty great if you like to walk and see the sights along the way