Ratings based on 823 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Edmonton

Staying downtown for work

Posted Feb 22, 2015
The hotel had a great central location. I planned to stay downtown during my stay. Everything was walkable, staff was friendly and helpful, and price was good. It not a soundproof hotel for sure, but noise levels were reasonable. There was traffic noise and noise from guests in the halls, but nothing unreasonable. Hotel is very clean and well kept for what seems like an older, well used hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom qualicum

Very welcoming staff. Excellent location

Posted Feb 14, 2015
Pros: Friendliness Close to musical venues Offered free upgrade as first time visitors. Will go again
Location: Walking distance to arena, china town, playhouse, theatres and waterfront. Hotel looks after your car
Warm greeting from staff. Valet parking a huge asset. Room was clean and comfortable Great for shopping and musical theatres. Treat their quests well
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Alberta, Canada

Great location!

Posted Feb 11, 2015
Staff was so helpful and friendly. Great little extras ( ex complimentary bikes and umbrellas)
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Alberta

Great location!

Posted Feb 10, 2015
Enjoyed a wonderful weekend with my daughter. Hotel was walking distance to everywhere we went!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Amherst NS

Good hotel in the downtown of Victoria

Posted Feb 8, 2015
Very nice stay at this hotel. Well managed plus a free upgrade to a suite thank you.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Campbell River

A night in BC's capital

Posted Jan 15, 2015
Pros: Clean, close to all the shopping and restaurants.
Cons: A detailed map on how to access the hotel. Mapquest did not show the one way streets.
Location: Excellent location
Excellent hotel for the money. The staff were friendly and helpful and the room was clean and modern.
2 out of 5
by A verified traveler

Under construction

Posted Jan 14, 2015
Hotel under construction. Got woken up at 7 in the morning to hammering and drilling two floors above us, it was very loud. We should have been told this when we checked in and should have been placed in a different area where it wasn't so noisy.
5 out of 5
Recommended
for Everyone
by A verified traveler

Valet parking great. Up-graded to suite-appreciate

Posted Jan 14, 2015
Pros: As above.
Used room really to sleep as worked all day. Did appreciate the suite up-grade and the complimentary water. Also liked the valet parking-car was there when I needed it and I didn't have to navigate through underground lots
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Port Elgin, ON

Hotel is located downtown Victoria BC. Close to wh

Posted Jan 5, 2015
Pros: Comfertable
Cons: Parking, when I ask what the cost was, I was told that it was free since we stayed for 8 days. However when coming home I found that they charged me.
We could walk to a museum, theator, shopping and sightseeing
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Montreal, Canada

well located and perfect

Posted Jan 4, 2015
this hotel was perfect for what we needed. Location, comfort and good price. If we ever go back to Victoria, we will stay there again.