Ratings based on 211 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom abbotsford bc

bed

Posted Dec 16, 2014
Pros: close to our friends place
Cons: comfort of bed
the bed was a little uncomfortable but otherwise very nice.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Nanaimo

Beautiful hotel

Posted Dec 13, 2014
Beautiful hotel with friendly staff. Lovely dock around back to watch the fog roll in.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel to stay, quiet, nice service

Posted Dec 4, 2014
It's really nice to stay. It is really quiet. It's close to beaches and trails. The service girl is really nice as well.
4 out of 5
Recommended
for Everyone
by A verified traveler

A trip away from home.

Posted Nov 19, 2014
Pros: I enjoyed the new look it had as if we were one of the only guests there and no one has ruined the new paint and d├ęcor.
Cons: I feel that what was lacking was more effort of the front desk staff and maybe something special to go with the coffee they offer in the rooms.
Location: The location is just out of Sooke downtown. The pier in Sooke and harbour house is close by. It is by a main road.
We checked in on time. The front of house staff were pleasant enough, she just seemed to be in a hurry when we were the only ones in the lobby and the parking lot was empty. I just expected a longer conversation about what the hotel offers and maybe deals that are available in the future for staying there. She didn't ask where we were from or if we knew the area. Luckly we have been to Sooke many times so we knew our way around but I was a bit disappointed. The rooms were nice and clean and tidy. We heard something in the next door room that woke us in the middle of the night but we think it was someone checking in late. The bed was soft and clean and they had two t.v.s in the rooms. One in the bedroom and one in the bathroom. I've never seen that! Check out was really easy. Over all the experience was nice.
3 out of 5
by A verified traveler

disappointing

Posted Nov 17, 2014
Pros: the furnishings
Cons: i dont really care i will not go back
Location: beautiful location, not much to do unless you fish or own a boat
jets not working in the hot tub,had to get dressed go up to the front desk and ask them to reset them,the clerk seamed annoyed that i asked this. the room was dusty. it said it had a coffee shop,we couldn't find it or anyone to ask.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient for hockey tournament

Posted Nov 13, 2014
Hotel was nice , clean , very comfy beds. the room was cold, and we couldn't figure out the heat, but we were only there to sleep so didn't bother. would be nice if they would include breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Pet Friendly Hotel

Posted Nov 13, 2014
We had a great time staying here. The room on the main level had high ceilings and was set up for our small dog. Nice large pillow and bowl for him. The balcony and deck chairs were right out our door. Really nice bay to walk the pier at. The only drawback was a herd of kids from a hockey team were let on the loose by their parents who were in the bar.
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful looking hotel.

Posted Nov 10, 2014
Staff was very friendly. For dinner shared appies which were very tasty. Would definitely stay again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Campbell River BC

Great place to stay

Posted Nov 10, 2014
Pros: That it was fairly close to home and on the ocean as well.
Cons: Everything was great, no improvement needed.
Location: worth taking the Jordan River to Lk Cowichan route back up island. It was beautiful.
Celebrated our 49th anniversary here and the staff were excellent. The restaurant staff, Jessie and Stephen were just superb and made our night fantastic.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom p

I really like really nice relaxing

Posted Nov 8, 2014
Nice I would love to go again on summertime to explore the town