Ratings based on 285 Verified Reviews

They paid and stayed. We double-checked.
4.9 out of 5
99% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

rooms were nice and the staff was also nice

Posted Apr 17, 2015
Pros: The room was nice and the heated floors in the bathroom was really nice.
Cons: The restaurant and its menu and service.
The restaurant was over priced and the food was at best strange,if I wanted a asian fare I would go to one not a half mixed up menu that didn't offer many choices for guest who do not want asian type food. I ordered a ceasar salad that was the farthest thing from being a ceasar salad one could have, mayonaise or cream base dressing with not a hint of ceasar flavoring, my NY steak was maybe a good grade meaning not choice or prime, so it was tough and not fitting for the type of restaurant they are trying to protray.The service however was good but slow because of having to cover to many tables by one person.I would never eat there again, I would stay maybe but eat else where.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 13, 2015
Great hotel, staff was very friendly. Rooms were clean and cozy.
5 out of 5
Recommended
for Everyone
by A verified traveler

Relaxing getaway!

Posted Apr 2, 2015
Our stay was most relaxing and comfortable. The room was spacious, clean and smelled so fresh. The keurig coffee and real cream every morning was nice. We enjoyed the patio view of the pool and hot tub and ocean view. It was so peaceful and quiet. We loved the heated bathroom floor and jetted jacuzzi. There was bath salts and body wash, bar soaps and lotions restocked every day. The linens were high quality and the bathrobes were cozy. Overall it was a beautiful resort and will be coming back for sure!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Stay here if you like to be pampered

Posted Mar 31, 2015
This is an older property but extremely well maintained
4 out of 5
Recommended
for Everyone
by A verified travelerfrom alberta, canada

Posted Mar 30, 2015
Pros: Good camma
Cons: Lounge area Not having to walk through the dining room to get to the pub.
Location: Looked all around the area. I'm in love with Victoria
So relaxing, enjoyed every minute. The staff were really nice. It would have been nice if there had been a larger lounge area, so you could just sit and relax and enjoy the surroundings.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom sunshine coast bc

Great relaxing resort

Posted Mar 20, 2015
Great staff really good room with big tub for two...and a really great room
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Boulder, CO

Beautiful Hotel Close to the Airport

Posted Mar 11, 2015
We had a wonderful stay here. We loved the location between the airport and Victoria. It was perfect after flying in at night. Rooms were wonderful and staff was a delight. Rooms had a beautiful deck overlooking the bay with fireplaces and in room tubs. It was very peaceful with nice outside pool and hot tub. We had a great breakfast and lunch at hotel as well! We will definitely return!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom North vancouver

Amazing

Posted Feb 17, 2015
So peaceful and the private hottub was the best for a couples get away it was perfect for my anniversary.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ladysmith. BC

Nicest hotel I ever stayed in!

Posted Feb 17, 2015
heated floors in bathroom, bathrobes, heated outdoor pool and hot tub, in room jet tub, on site fine dining restaurant, bar, spa, spectacular views, 5 minutes from Butchart Gardens and Butterfly Gardens...
4 out of 5
Recommended
for Everyone
by A verified traveler

NIce place

Posted Feb 9, 2015
Pros: Location
Cons: An instruction card for how to use the difficult controls on the spa tub.
The location is very nice. Quiet quaint area. The restaurant is a bit pricey. The pub is nice.