Ratings based on 144 Verified Reviews
They paid and stayed. We double-checked.
4.9 out of 5
100% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by David from Toronto
The best hotel on Vancouver Island!
Posted Jan 13, 2013
Pros: The view, the staff, the food
Location: Tranquil
This is a unique hotel in a beautiful setting overlooking Brentwood Bay. The rooms are exceptionally comfortable with a lovely veranda/terrace. The staff is very friendly and accommodating. I will certainly return.
5 out of 5
Recommended
for Everyone
by Karen from Regina
Excellent stay
Posted Jan 12, 2013
This hotel has everything you could ask for and then some. We will be back for sure.
5 out of 5
Recommended
for Everyone
by Skaught from Vancouver, BC, Canada
An amazing weekend!
Posted Jan 7, 2013
Pros: The Hot Tub on our patio and the view
Cons: It was pretty much perfect. The only minor thing was that the hot tub heater could not keep up at night, a slightly bigger heater would be nice.
A really nice place, the staff were very helpful and they responded to our requests quickly and cheerfully. We were two couple who shared a suite and had friends drop by throughout the weekend and it was perfect for sharing and entertaining.
5 out of 5
Recommended
for Couples
by Sherbear from Saskatoon, SK, Canada
Top Notch accomodation, service and view!
Posted Jan 14, 2013
From the moment we stepped into the hotel, greeted by Brandy, I knew our stay would be amazing! Great food in lounge, amazing sushi, great walk near the water, superb views, and the room was clean, comfy, and everything you could ask for! The fireplace created a romantic atmosphere, the tv was new and great to watch the movie on, and when you wake up, you will not be disappointed by the quiet, beautiful view!! I would, and will go back!! You will not be disappointed, chose this hotel over Victoria if you are there to unwind and have romance!
4 out of 5
Recommended
for Everyone
by Kelly from Victoria, BC, Canada
Rooms are great....Restuarants not so great
Posted Jan 27, 2013
Pros: We loved the personal touches to the room, including candle, chapstick, cookies, fireplace, bathsalts
Cons: Restaurant food no good
My husband and i stayed here for our anniversary. The hotel itself is beautifully contructed. When we checked in, we were offered a glass of sparkling wine each which was a nice touch. The front desk staff brought us to our room and explained a few things to us...like how to operate the fireplace, heating,ect. We loved the jacuzzi tub and the fact that there was some nice bath salts, soap, chapsticks,cookies,ect that where complimentary and where all products from their spa.Our only complaint in the room was that the mattress had a zipped up protector on it that felt like you where sleeping on plastic...somewhat uncomfortable. Pillows could have been a little fluffier too. Other then that we injoyed our room. Unfortunately I can not recommend the restuarants at the hotel. My husband ate the halibut and I had the salmon dish...both where VERY dry. Later we had mussles at their pub and was very fishy tasting..not much flavor at all. Very expensive food and poor quality. We ordered room service for breakfast the following morning...breakfast was pretty good....although they forgot our pot of coffee, cream, butter and ketchup so we had to call them back to our room...no discount for their mishap. I would recommend eating elsewhere if you are staying at this hotel...although im not sure if there is much in the selection of restuarants that are decent out in Brentwood Bay. Do your research! On a good note...all the staff in the hotel and restaurants where very friendly and helpful
5 out of 5
Recommended
for Everyone
by maria from canada
best kept secret
Posted Jan 30, 2012
Pros: service
Cons: none
Location: wonderful
Amazing peaceful getaway with excellent service wonderful food at the sea grill sushi bar freshly made
5 out of 5
Recommended
for Couples
by A verified traveler
Posted Jan 26, 2012 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified traveler
Terrific place!
Posted Jan 16, 2012
Everything was great! We can't find any reasons to complain.
5 out of 5
Recommended
for BusinessTravelers
by Drew
Great night away
Posted Jan 2, 2012 on Hotels.com
We reserved a one bedroom suite with a hot tub on the balcony. Unfortunately the hot tub would not heat up which was very disappointing. Other then that we loved everything.
5 out of 5
Recommended
for Couples
by A verified traveler
Most highly recommended
Posted Jan 24, 2012
The staff couldn't do enough to make our stay comfortable and extrememly enjoyable. We will be returning.