Ratings based on 267 Verified Reviews

They paid and stayed. We double-checked.
4.9 out of 5
99% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Lake Oswego, Or

Peaceful setting

Posted Jan 9, 2015
Pros: We loved that it was oriented towards adults.
Cons: Better chef for breakfast and lower prices!
Our room was really nice, and with a fabulous view. The welcoming drink at the reception desk and cookies in the room were a nice touch. The bed was comfortable and the fireplace added to the ambiance. We only stayed one evening, but enjoyed the hot tub, it was nice, hot and clean. The hotel was inbetween cable companies so the T.V. was a little hard to figure out, and didn't have very many channels, but the wifi worked great. We went down for breakfast in the dining room the next morning and that was somewhat of a disappointment. I ordered the salmon benedict and the salmon was almost none existent. I will never order that again there. It was one of the most higher priced items, and not really very tastey, or special at all. I have had much better at local restaurant near our home at half the price. My husband fared much better with an omlette. Over all we enjoyed the stay, and would definitely come again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom issaquah

Posted Jan 4, 2015
Excellent service during Checkin & checkout so fast service
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful stay!

Posted Dec 28, 2014
Very impressed with the service, very comfortable bed. Lovely view, quiet. Would recommend this hotel to everyone
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and cozy

Posted Dec 24, 2014
Excellent stay, excellent staff, great reataurant.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice place but....

Posted Dec 24, 2014
The place is located in a nice quiet area. The in room spa tub has the most unfriendly controls. It was a challenge to turn off the unit and also going through the different modes.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom qualicum beach bc

Beautiful location overlooking the harbour

Posted Dec 21, 2014
Pros: Cleanliness and the little extras, like bath salts for the tub and house coats.
Cons: Internet. Staff told us they were looking into why people who have Mac computers, have trouble getting on line.
Location: Butchart gardens, ferry
Great experience from the moment staff escorted us to our room to dining in the pub and breakfast the next morning, everything was superb. Very quiet location, but close to Butchard gardens and the Brentwood ferry. I would certainly stay here again!
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Saskatcehwan

WOW - can I live there!

Posted Dec 7, 2014
Pros: You felt special being here. Like a breath of fresh air in your life. Comfort - loved it!
Location: Close to airport, $27 cab ride, a couple shops and restaurants near, nice walking trail, beach access close by.
Cider to greet me followed by a plate of truffles. Enjoyed the spa, the tub in the room, fireplace, water front view. Have a meal in the pub and breakfast in the dinning room - everything was amazing! The staff so friendly and the rooms very comfortable and quiet. Super get away if you need to re-charge!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Calgary

luxurious hotel next to the marina.

Posted Nov 28, 2014
Excellent service. Room is nicely appointed. Near the Ferry Terminal to Vancouver.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Victoria, B.C.

Nice get away

Posted Nov 28, 2014
Overall an 8.5 out of 10. This is our fifth stay and we have always had a good experience. We prefer the top floor fir for the world class view. The food at the pub and restaurant was well prepared, and would recommend the sushi. The price at the pub were generally above market, with two drinks each per couple plus dinner expect to pay $100 plus ouch!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Tornto

Beautiful ocean view

Posted Nov 21, 2014
Cons: wifi limited
Location: the Butchart Gardens Butterfly Gardens
beautiful ocean view friendly staff great food in restaurant for breakfast and dinner