Ratings based on 217 Verified Reviews

They paid and stayed. We double-checked.
4.9 out of 5
99% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveler from Laguna Beach

Nice Hotel With Easy Butchart Access

Posted Aug 31, 2014
Pros: For a fee, it provided a boat ride to and from Butchart Gardens, so we could avoid crowds. Their Brentwood Bay Hash is best breakfast I've ever had.
Cons: Provide double or even triple-ply toilet paper -- the single-ply stuff is for the Motel 6's of the world.
Location: Not much to do, especially if you don't have a car. It's quite a long walk to any grocery or drug store.
Probably the nicest BC Island hotels outside of some of the more posh ones in Victoria. Got into room as soon as we arrived, which was around 1 p.m. Asked for an upper-floor room and we received one. Ate only breakfast at hotel, but it was amazing both times. Staff is very attentive and helpful. Room is very nice and view is gorgeous. Spa bathtub was pretty worthless, as when you sat in it, the jets shot up your back and water spilled out of the tub. (Yes, I was sitting at the right end.) Electric fireplace was nice but it was summer and it was hot. Air conditioner was more important and it worked well. Didn't try the pool as it looked a little murky. There is a spa at the hotel, but we are not spa people, so can't comment on that. A couple of restaurants and gift/antique shops in the immediate neighborhood, but that's about it. Not much beach-combing as there was a plankton bloom and the water was, well, yucky. Reason we booked here was for the easy access to Butchart Gardens without taking a bus from Victoria. It proved to be true, for as the mob was making its way to the parking lot and its one exit after the Saturday night fireworks show, we calmly strolled to the garden's back exit through the Japanese Garden, waited 10 minutes for our boat to arrive and it took another 10 minutes to get back to the hotel. $35 round-trip for each person, but well worth it if you hate crowds as much as we do.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Experience all around

Posted Aug 12, 2014
From the time we arrived until the the time we left, it was a 1st class experience. We were treated as if we were the only people in the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

extremely quiet w/ beautiful bay view

Posted Aug 2, 2014
Location: butchar
the hotel staff was friendly, helpful, and accommodating. we were able to check-in early and check-out late.
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver BC

WOW!That kind of level of hotel I had in Monaco...

Posted Jul 12, 2014
Pros: Absolutely everything. Special Thank you to cook! Dinner was amazing!
Cons: Nothing to improve.
Location: Perfect location, ocean view.
My regret is, that we had just one night in this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel rooms

Posted Jul 9, 2014
Amazing room, good size comfortable bed, great bathroom and friendly staff.
5 out of 5
Recommended
for Everyone
by Nancy from Calgary

Relaxing

Posted Jun 27, 2014
The overall experience was amazing. The spa is a must, the food was fantastic and the staff were great.
5 out of 5
Recommended
for Couples
by A verified traveler

Beautiful boutique hotel with spectacular view

Posted Jun 21, 2014
3 great nights. Exceptional food (including room service). Extremely responsive staff. Breathtaking view.
5 out of 5
Recommended
for Everyone
by Peggy from Langley,B.C. Canada

Relax in luxury.

Posted Jun 17, 2014
Pros: All that they offered to us was first rate.
Cons: Can't think of anything
Location: The ocean. The winery, farms, Buchart Gardens etc.... very handy to Victoria and the ferry.
We went with friends to celebrate two birthdays and father's day. It was very relaxing. Loved the rooms with fireplaces, sunken bathtubs and lovely views. The food was excellant and the staff was very friendly. Hot tub was so refreshing as was the pool. Very lovely place, thankyou.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very relaxing and beautful

Posted Jun 16, 2014
This is my 2nd visit here after 7 years and it is just as nice and they have a nice restaurant with sushi. The spa has also been upgraded and so relaxing. One of the best spots for a tranquil vacation.
5 out of 5
Recommended
for Everyone
by A verified traveler from Alberta

Room with a view

Posted Jun 7, 2014
We had the King Suite. The view was great! The balcony awesome! I had the sliding door open all the time, FRESH AIR! Food was great, staff were very friendly. A great alternative to staying in Victoria with still being so close.