Ratings based on 428 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
91% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

OK Hotel

Posted Feb 16, 2015
Definitely don't like that they locked in a $200 bond for a two night stay that had been prepaid. Excessive and totally unnecessary.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Victoria

Nice Hotel!

Posted Feb 1, 2015
Great position + comfortable room + friendly services~
3 out of 5
Recommended
for Everyone
by A verified traveler

OK

Posted Jan 25, 2015
Pros: Big room and big bed.
Cons: See the above comments
Location: It is 10 minutes from downtown but it was not the best neighbourhood. Inside the hotel was safe but I was advised not to go out alone at night.
The hotel is OK but I had many little disappointing experiences. The staff is not terribly friendly. Some people are friendlier than others but the guy who came to fix the air conditioning was not exactly nice. The air conditioning was not working properly so it was kinda cold the whole night. Little hair was found here and there in the bathtub. The flash of the toilet was weak and required a couple trials. The TV was not working. The vending machine did not have a bunch of the drink in it (sold out). One night was OK though.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 18, 2015
Hotel staff was friendly and accomodating. The beds were comfortable. The bathroom was not cleaned properly. The hotel is walking distance to several shops and restaurants. The room was a good value for the price.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good

Posted Jan 6, 2015
Everything was good except a little distance from the hotel to the downtown. (15 mins around by foot)
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Surrey.BC.CANADA

スタッフが親切

Posted Jan 4, 2015
Pros: ダウンタウンまで徒歩10分くらいなので、車がなくても中心部の観光しやすいです。
Location: 近くに(車で約15分)マウントダグラスと言う山があり、車でも頂上まで行けますが歩きで登山でも30分〜40分くらいで山頂まで行けます。360度見渡せるので朝陽や夕陽も最高ですよ❗️
ダウンタウンまで歩いて行ける距離なのが嬉しい。 外観は古い感じでしたが室内はとても清潔感があり、コーヒーなどのサービスも充実してました。 価格も安く、また利用しようと思います。 なによりスタッフさんの親切さが一番良かったですよ〜
4 out of 5
by A verified travelerfrom richmond, bc

Close walk to downtown places and harbour

Posted Jan 2, 2015
Pros: Complimentary Keurig hot beverages, everything was not noticeably dirty, staff was friendly, free WiFi (separate network for every room)
Cons: Heater in room was very noisy and although room was supposed to be non-smoking, it smelled like someone had previously smoked in there
Satisfactory. Good for one night stay just for sleeping. Nothing super special about hotel.
4 out of 5
Recommended
for Students
by A verified traveler

Posted Dec 30, 2014
The room was kind of cold, esp. the bathroom. Not too many channels to watch on TV. Otherwise, it was ok. The room was clean.
3 out of 5
by A verified travelerfrom A

Nice rooms, close to downtown

Posted Dec 30, 2014
Everything was great except for the TV. There was next to nothing to choose from for the channels. No on-demand or PPV either. And the shower was cold the whole time we were there.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very in nice clean room

Posted Dec 28, 2014
Very good very clean I would stay there again friendly staff great location