Ratings based on 643 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great staff

Posted Dec 18, 2014
Peter, at the front desk was great! The room was clean and modern. The location is right downtown.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Qualicum Beach

nice hotel close to everything downtown

Posted Dec 16, 2014
Pros: excellent
Cons: more parkingm
everything is great at this hotel the only thing there when we were there was Santa breakfast that tie up restaurant so we eat elsewere
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Campbel River BC

Nice hotel close to shopping and most restaurants.

Posted Dec 14, 2014
Pros: very comfortable and clean, and in a really good location.
We had a wonderful time, every one very friendly. went Christmas shopping which was great everything close by.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle, WA

Centrally located and best breakfast menu

Posted Dec 12, 2014
Cons: The room needed a more consistent room temperature - it was either very warm or very chilly.
Location: Bartholomew's pub is a nice place for drinks and a bite to eat.
Chateau Victoria is a wonderful hotel at a reasonable price. It is centrally located, close to restaurants, pubs, shopping, tourist attractions, the visitor center, and close access to Victoria tour buses. Breakfast at the Vista 18 restaurant is a must, so incredibly delicious (and different) and the view from the 19th floor restaurant is spectacular. Our one bedroom suite was spacious and comfortable. The bed and pillows were also quite comfortable. Staff were friendly and helpful and so welcoming. I would definitely recommend to anyone who wants a hotel that is in the center of things.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom BC

Nice hotel

Posted Dec 7, 2014
Pros: Good location.
Cons: Pipes are a bit noisy.
Location: Good central location.
No problems, friendly staff, helpful. Lounge downstairs was very nice, bar staff were friendly and made good drinks.
5 out of 5
Recommended
for Everyone
by A verified traveler

super

Posted Dec 1, 2014
Everything was above expectations. Shuttle to and from the concert venue was unexpected. All staff was super accommodating, even when really busy. Would recommend this hotel any day.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Victoria

Beautiful, Comfortable and Classy

Posted Nov 24, 2014
Pros: I liked everything about this hotel. I will definitely being staying here again. Quality and Comfort and Clean.
Cons: a little expensive, but pretty much worth it.
Location: Royal BC Museum, Beacon Hill Park, very close to many downtown clubs, amazing views
The room was clean and comfortable. Very up to date decor. Amazing views. Had some issues with ordering a movie, but as soon as we contacted the help desk, they sent someone up to assist us and the problem was quickly resolved.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in a good location

Posted Nov 14, 2014
Helpful staff Good breakfast In restaurant with amazing view
4 out of 5
Recommended
for Everyone
by A verified travelerfrom prince George bc

Nothing special just comfortable

Posted Nov 13, 2014
Ok. Nothing really special. Room could use updating
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver Island BC

Lovely short stay

Posted Nov 10, 2014
Beds were uber comfy. The gin list at Clives was incredible along with the service. Didn't try the pool, too bad, it looked great.