Ratings based on 982 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from issaquah

Night in Victoria

Posted May 18, 2015
Pros: locations, views
This hotel is in a great location IF being in the middle of the tourist area is not important. This hotel is close and you can be in the hub within a 10 min walk. The location is great for the views, walking and just enjoying the stay without additional stimulation.
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel, amazing view to the water.

Posted May 17, 2015
Beautiful hotel, amazing view on the water, nice and quite, close walking distance to all the beautiful attractions. Overall, amazing place.
3 out of 5
by A verified traveler

THE POOL

Posted May 8, 2015
Pros: THE HOUSEKEEPING DID AN EXCELLENT JOB !
Cons: THEY SHOULD CLOSE OUTDOOR POOL UNTIL THE WINTER IS OVER !!! DO NOT CHARGE FOR PARKING. ALL GUEST SHOULD GET FREE BREAKFAST !
Location: IF YOU WOULD LIKE TO WALK TO DOWNTOWN IT IS A LITTLE BIT FAR !
THE POOL IS VERY COLD BECAUSE THEY OPEN OUTDOOR POOL ! THEY SHOULD CLOSE OUTDOOR POOL UNTIL THE WINTER IS OVER ! I WENT TO CUSTOMER SERVICES AND ASKED THEM TO CLOSE OUT DOOR POOL THEY REFUSED !! I DON'T KNOW WHY ! !!!! ALSO THE RESTAURANT IN THE HOTEL IS WAY EXPENSIVE !
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 2, 2015
Pros: complimentary shuttle service
Front Desk gentleman (can't remember name 4/30) and Emilio provided great service.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

This hotel is first class, with the harbor view.

Posted Apr 29, 2015
Breathtaking views, luxury accomodations, I would highly recommend it.
5 out of 5
Recommended
for Everyone
by A verified traveler from vancouver

Reasonable priced accommodation

Posted Apr 28, 2015
Great staff very helpful and courteous. Quite close to downtown activities with only a minor walk or option of taking aqua bus to parts of Victoria from hotel dock
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to Harbor

Posted Apr 21, 2015
Pros: location, staff, and appearance
Cons: beds! size and comfort. to small and hard to have a good sleep in
Location: loved location, great for commuting. walks around harbor, water taxi access.
Loved the view, close walking distance to downtown and surrounding areas. Staff were awesome. rooms are a bit dated, and beds were tough to get a good rest in.
4 out of 5
Recommended
for Everyone
by A verified traveler

Family vacation

Posted Apr 17, 2015
Booked this for indoor pool and harbor view. The concierge shuttle was perfect for our group.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Apr 16, 2015
Just great. Only thing ... the parking should be free.
3 out of 5
by A verified traveler from Sask

Victoria Stay

Posted Apr 16, 2015
Pros: The location is very good.
Cons: Rooms need renovating. Serve a complementary breakfast or something. The only place to eat is a very expensive restaurant in the hotel. $$ Cha-Ching
Location: Fishermans warf is 5 minutes away. You can walk downtown in about 15. There is a really nice walkway that you can walk all along the waterfront.
I don't know if it was because we booked through Expedia but our first room was a tiny cubbyhole, no balcony above the front awning where you drive up!! We ended up have to pay an extra $40 per night to get a room slightly larger with a balcony 2ft wide x 6 ft long but it did have a nice view of the harbour. The parking was also $14 per night. The main vibe I got from this hotel is they want you $$$ anyway they can get it. The front desk clear was awesome. We kept joking that they didn't allow her to leave because she was ALWAYS there.