Ratings based on 670 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chilliwack, Canada

Great Location

Posted Jul 25, 2014
Pros: Everything. A bonus was all the original art throughout the hotel and there was even an artist who had set up his painting studio in the lobby.
Cons: Can't think of anything.
Location: Near by: Beacon Hill Park, the Breakwater, Fisherman's Wharf, the Empress Hotel, Munro's Books, the Parliament Buildings, BC Provincial Museum, shops
This hotel was very comfortable and friendly. I had a problem with my mobile phone and the young man at the desk was very helpful and patient solving the problem for me. The food was excellent with restaurant views looking out to the inner harbour. There was also outside patio seating which was very comfortable. The location was perfect for walking downtown, to Fisherman's Warf, Beacon Hill Park and the Breakwater. The sea buses also stop at the wharf at the foot of the hotel which means you can travel by foot one way and come back by sea the other. Or take the sea bus for ride around the harbour. Lots of options to explore.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario

An wonderful 7 nights in Victoria

Posted Jul 23, 2014
Pros: Clean , water taxi and whale watching in back of hotel.nice pool and tub clean exercise room.hop on and off ,in front of hotel Shuttle to dowtown
Cons: A sign in elevator said blue crab open till late ,if only open till 11 say 11.Stayed 7 nights would been maverlous if hotel offered me the other view
Location: Walking distance to everything in Victoria , fisherman's wharf
4 pillows each bed nice and soft, A good place to rest after long day on the town could see cruise ship from room, mountains in USA . Wanted a SPA treatment for wife but none in hotel. staff should affiliate with spa and staff should call for appt and shuttle us there . Blue crab beer selection should include local craft beers, only had granville from Vancouver. Victoria HAS LOTS of good local beer have you been downtown?
5 out of 5
Recommended
for Everyone
by A verified traveler from Salem, OR

Great hotel by the marina

Posted Jul 21, 2014
I had a pleasant stay here. The staff was wonderful and friendly, and helpful with directions and things to do. 10 minute walk to downtown and close to Fishermans' Wharf.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful view

Posted Jul 20, 2014
Pros: It's location & also lovely facilities
This hotel is right on the harbour. Close enough to walk to many sights & activities
4 out of 5
Recommended
for Everyone
by A verified traveler from Spokane, WA

Very nice, quiet hotel in good location.

Posted Jul 20, 2014
Pros: The rooms are just right for relaxing and resting up between forays and well laid-out. No windows right next to the bed for a dark, quiet sleep.
Location: The location is perfect - far enough away from the turmoil and noise of the tourist area, yet very walkable distance to everything in the Inner Harbor
Stayed here six nights, very pleasant and comfortable corner room.
5 out of 5
Recommended
for Everyone
by A verified traveler from Halifax, NS

Nice hotel

Posted Jul 20, 2014
Nice hotel at a more reasonable cost than a lot of others. However, it is also a bit further out from the downtown core. It will take you about 15 minutes to walk there.
4 out of 5
Recommended
for Everyone
by A verified traveler from Salem, OR

Great location...

Posted Jul 15, 2014
Pros: Large shampoo, conditioner, body wash - I know this is a small thing, but helps especially when all girls with long hair using them.
Cons: Pool tiles - horrible - lawsuit waiting to happen
Hotel was in a great location. Easy access either by foot or water taxi's. Very close to the Fisherman's Wharf and pick up for the "Hop on Hop Off" bus was directly in front of the hotel. A few small restaurants nearby that were terrific. We had a harborside view (recommended) with a small balcony. Pool was a nice addition as it was half inside/half outside and hot tub after walking all day was perfect. (Not a fan of the slippery white tiles surrounding pool - accident waiting to happen) All in all it was a great stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Spokane Valley, WA

Nice hotel on harbor

Posted Jul 15, 2014
Pros: I liked that it is clean and comfortable, has a friendly staff, and in a good location. The pool/fitness area were very nice.
Cons: A small "store" where you could purchase snacks, toiletries, postcards,etc. would be a nice addition.
Location: The location is close to downtown without being right in the middle of it. A 10-minute easy, scenic walk.
This hotel is very clean and nice and is about a 10 minute easy walk along the water to the Inner Harbor. The staff is friendly and helpful. The beds are very comfortable - I slept better than at home. The harbor view from our room was fabulous. The swimming pool and spa are large for a hotel and very clean. The fitness center equipment works well and was clean. The parking was easily accessible. I would definitely consider staying here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from A

Very nice modern Eco friendly

Posted Jul 14, 2014
Staff was very helpful and pleasant. Location is great, facilitates are amazing. Just a overall great place to stay
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel Great staff on the Harbour

Posted Jul 14, 2014
Pros: The staff, the pool and the resteraunt.
Cons: The rooms need some TLC and updating the furniture in our rooms was fairly scratched up and worn.
Location: This is the best location in Victoria.
The hotel is better than average. It is in need of an upgrade as the rooms we were in were a bit dated and the furniture is getting worn the bathrooms were very nice. The staff is top notch and the facilities were very good as is the resteraunt. The best thing about this hotel is the view if you can get a seaside view and it is right on the harbour.