Ratings based on 374 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
96% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

On main road

Posted May 22, 2015
Pros: location for TOPAZ PARK good
Cons: Make GLUTEN FREE food available even if it is only BREAD, all they have is FRUIT, we had to get our own. We wont be back.
Location: bus stops, shopping, cafes and restuarants all within walking distance
an experience to be had if you are celiac etc Breakfast staff was not interested
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 11, 2015
Room was clean. Bed and pillows were good, Right next to a great mall. Great breakfast. Would definitely stay again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom powell river

Good location good clean room

Posted May 2, 2015
I stayed 2 days and recommend this hotel the breakfast was free and good. There is a cold beer store and lounge in hotel. Close to downtown attractions and rooms are clean staff is pleasant
4 out of 5
Recommended
for Families
by A verified travelerfrom Seattle, WA

Good value if a bit dated

Posted Apr 21, 2015
Pros: Complete set of features, good breakfast, good value.
Cons: Update the facilities, particularly the fitness facility.
Overall the hotel stay was positive, although we were set up in an older wing away from the main hotel which meant switching buildings for the fitness facility and breakfast. The room was comfortable, well set up and clean, although some of the facilities were a bit out-of-date like the heating in the rooms and the fitness facility. The included breakfast was a pretty nice spread. Staff friendliness was all over the map. All were competent, just not all openly friendly.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver Island, BC

Nice for the price

Posted Apr 20, 2015
Pros: The clean rooms and no funny smells.
Cons: memory foams on the beds :)
Location: Mayfair Mall is just across the street in walking distance and the Lifestyles Market is just down the street. It's easy to navigate to other places.
We stayed in the tower, which looks onto Blanchard street so you do get a lot of the traffic noises. A light on the outside of the building blinks all night, but luckily I brought an eye mask. Friendly staff and atmosphere, and prompt service from house keeping. My only issue was the hard mattress on the bed, but my daughter didn't mind it. Guess I'm spoiled with my memory foam, lol. Overall, for the cost we didn't really expect more so we're happy with our stay and will definitely come back. Cheers, Heidi
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver

Nice hotel with convenient location.

Posted Mar 31, 2015
Pros: Very convenient location, and easy to find. Very clean rooms.
Cons: The TV is rather small. Most TVs are at least 42 inches now. There needs to be larger TVs in the rooms.
Location: Lots of things to do nearby. There's a large shopping mall less than a block away, and several good restaurants around the hotel.
I didn't spend very much time in the hotel, mostly when I was sleeping at night. The front desk staff were immediately helpful, and enthusiastic. My room was very clean and tidy. I found the bed to be a little bit too firm for my liking, but the pillows were nice.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom victoria bc

Great stay. Great breakfast. But no balcony

Posted Mar 29, 2015
I smoke so goin down 4 floors to smone wasn't fun. Balcony would have been nice. But great hotel. Great location. Great food. Great staff.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Comox Valley

A welcoming place to stay

Posted Mar 23, 2015
Pros: The room looked and felt clean including the carpet! I also liked the 12 noon check out.
Location: This hotel is conveniently on the route into downtown, as well as just across the road from Mayfair Mall.
I was very impressed with the front staff and with my comfortable clean room. I also was pleased with the 12 noon check out time and the breakfast offered. I will make this my hotel for my frequent trips to Victoria.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom USA

Pleasant place to stay

Posted Mar 16, 2015
Location: The Mayfair Mall is across the street from the hotel, which made it easy to find a bank in order to make a currency exchange.
The staff were friendly and helpful. Very good breakfast. The room was quiet. Good location--we used the city bus to go downtown in order to avoid parking hassles.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 5, 2015
Very comfortable large room for 3 people. Spacious bathroom without feeling cramped at the vanity. Breakfast was very good and the staff on duty were excellent.