Ratings based on 597 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
89% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver Island

Hotel was good, great location.

Posted Jan 21, 2015
Pros: Location, price
Cons: It's noisy
Location: Close to everything.
Great location, great price, a little noisy at times. Breakfast that was included was good.
Comment from Hotel Management
Jan 22, 2015 by JFitzgerald, Hotel Management
Thank you so much for taking the time to write. It's great to hear you enjoyed your stay with us and we appreciate our guest's feedback so we can continue to make improvements to our facilities and services. Thank you again and we look forward to welcoming you back to our beautiful garden city on your next visit!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle

Convenience at a reasonable price

Posted Jan 17, 2015
Pros: They checked me in early and stored my bag after checkout until departure. Room clean and comfortable
Location: Right on the harbor-close to BC Museum, Empress, downtown, ferries and seaplanes
Arrived on the Coho ferry without a car and used Days Inn as base of operations. Friendly staff were very willing to accommodate my needs.
Comment from Hotel Management
Jan 22, 2015 by JFitzgerald, Hotel Management
Thank you so much for taking the time to write. It's great to hear you enjoyed your stay with us - and our perfect location downtown on the Inner Harbour right across from the US ferry docks. Thank you again and we look forward to welcoming you back to our beautiful garden city on your next visit!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice and central

Posted Jan 8, 2015
Very happy, right across the street from the harbor. Walking distance to down town
Comment from Hotel Management
Jan 22, 2015 by JFitzgerald, Hotel Management
Thank you so much for taking the time to write. It's great to hear you enjoyed your stay with us and our ideal location within walking distance, as you mentioned, to so much of what Victoria has to offer. Thank you again and we look forward to welcoming you back to our beautiful garden city on your next visit!
2 out of 5
by A verified travelerfrom Victoria, BC

Downtown hotel

Posted Jan 3, 2015
Expedia and I called over five times to the hotel. No answer. No call back from the automated call back line. No confirmation. No one answered the booking line. And then no indoor pool, which is what we wanted to confirm. Pictures on web site indicated a roof, very unclear photo. Hot tub area dirty and outside and not private from main lobby. Downgraded to one room from suite, with no refund. Indicated restaurant had room service, but pick up only. Restaurant closed an hour early, and we were not notified. Continental breakfast was not included for our two children.
Comment from Hotel Management
Jan 22, 2015 by JFitzgerald, Hotel Management
Thank you so much for taking the time to write. We apologize for what appears to be miscommunication when booking your reservations. Our hotel information does state an outdoor seasonal pool and we unfortunately don't have suites at all. We appreciate our guests feedback and will look into this further. Thank you again and we hope you will give us another opportunity in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Hotel

Posted Dec 31, 2014
We were pleasantly surprised that at this price the Hotel was so very convenient to all major amenities coupled with the cleanliness and courtesy of the staff we definitely would not hesitate to stay there again.
Comment from Hotel Management
Jan 22, 2015 by JFitzgerald, Hotel Management
Thank you so much for taking the time to write your wonderful review. It's great to hear you enjoyed your stay with us and we appreciate our guest's feedback so we can continue to make improvements to our facilities and services. Thank you again and we look forward to welcoming you back to our beautiful garden city on your next visit!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New Orleans, LA

Great location

Posted Dec 30, 2014
Pros: Location. Clean room.
Cons: Take the step out of the bathroom???
Nice and easy 15 minute walk from the bus terminal, very close to a lot of things, easy to walk to. Unwieldy step up (and down) to the bathroom, which can surprise you. Strange place for a step up. But, the service was sufficient, and I might do it again there, as the price was right.
4 out of 5
Recommended
for Everyone
by A verified traveler

Centrally Located

Posted Dec 25, 2014
Nice direct view of the inner harbour. Central to everything. Easy walking distance. Some areas of the hotel looks a little tired but overall it was fine.
Comment from Hotel Management
Jan 22, 2015 by JFitzgerald, Hotel Management
Thank you so much for taking the time to write. It's great to hear you enjoyed your stay with us and we appreciate our guest's feedback so we can continue to make improvements to our facilities and services. Thank you again and we look forward to welcoming you back to our beautiful garden city on your next visit!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted Dec 24, 2014
The hotel is very well located perfect view of the harbor close to everything. I would go back
Comment from Hotel Management
Jan 22, 2015 by JFitzgerald, Hotel Management
Thank you so much for taking the time to write. It's great to hear you enjoyed your stay with us and our ideal location on Victoria's amazing Inner Harbour. Thank you again and we look forward to welcoming you back to our beautiful garden city on your next visit!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver, BC

Decent Hotel, Excellent Location, Affordable

Posted Dec 23, 2014
Pros: The staff were helpful and the continental breakfast was tasty.
Cons: The room was relatively clean, but there was gum on the wall.
Location: The hotel is within walking distance of the harbour, parliament building, Royal BC museum, The Fairmont Empress, and plenty of shops and restaurants.
We enjoyed our one night stay at this hotel. I recommend staying here if you are looking for an affordable hotel in an excellent location.
Comment from Hotel Management
Jan 22, 2015 by JFitzgerald, Hotel Management
Thank you so much for taking the time to write. It's great to hear you enjoyed your stay with us and found us affordable. Thank you again and we look forward to welcoming you back to our beautiful garden city on your next visit!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom whistler

nice very nice

Posted Dec 23, 2014
Pros: is so close to stores and attractions so is easy do shopping and visit a lot of places
Cons: room service
Location: amazing perfect fantastic
was ok the room has a fantastic view to the harbor
Comment from Hotel Management
Jan 22, 2015 by JFitzgerald, Hotel Management
Thank you so much for taking the time to write. It's great to hear you enjoyed your stay with us and our fantastic harbour views! Thank you again and we look forward to welcoming you back to our beautiful garden city on your next visit!