Ratings based on 965 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom alberta

Posted Oct 31, 2014
Pros: Staff were great, very friendly
Was a great vacation I would do it all again! Staff were very friendly . Good view very quiet area
5 out of 5
Recommended
for Couples
by A verified travelerfrom bentley, alberta

Beautiful situated at the harbor

Posted Oct 29, 2014
Pros: Professional personel, beautifully located, close to downtown but also quiet:) the best of both!
Location: 5min. Walk to downtown, with all things nearby: shopping, water explorations, musea, restaurants, coffee shops
Beautiful situated at the water's edge, great view of downtown, 5 minute walk to downtown but still nice and quiet situated.profession
5 out of 5
Recommended
for Everyone
by A verified traveler

A hotel with great view and waterfront

Posted Oct 28, 2014
Pros: the view and the location
Location: the location is close to downtown walking distance, and the hotel is waterfront
Excellent experience, great location, nice room waterview, great staff, close to downtown.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect

Posted Oct 28, 2014
Everything was just great, service is on top, free shuttle, room was very nice, stuff is helpful. Our stay was very positive and we will definitely use the same hotel if we're back in town.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom nanaimo

Such beautiful ocean view

Posted Oct 23, 2014
So much cheaper than fairmont express, nicer view at 7th floor.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom California

I had a great time staying in this hotel.

Posted Oct 8, 2014
Pros: Location and employees. Concierge and room service and all other employees were super nice and helpful. I am glad I stayed there.
Cons: They should improve the cleanliness of pool and jacuzzi. They should install sign of gender at the sauna area. It was very confusing.
Location: Location was great. It was in down town but away from crowds. That way we had privacy while every things were in a very short distance.
I loved this hotel. We didn't have ocean view room but the lobby and restaurant has the most beautiful view. We could sit outside the hotel also and watch the view or eat something. It was very nice.
5 out of 5
Recommended
for Everyone
by A verified traveler

great experience

Posted Oct 7, 2014
My husband and I stayed here for 2 nights and we loved the location, our room and services of this hotel. When we return to Victoria, we will definately stay here again!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom san antonio texas

Posted Oct 6, 2014
Beautiful water view with all the amenities. Easy access to many activities
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Nanaimo BC

Good location

Posted Oct 5, 2014
Very helpful staff, changed to better room on request.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Nanaimo

Beautiful hotel overlooking the water.

Posted Sep 29, 2014
A beautiful hotel with all the amenities! The restaurant staff went out of their way to accommodate our every request, the food was fresh & delicious. The gym was fully equip, the pool was great & the hot tub was very relaxing. The views of the harbour are amazing. Sit out on the restaurant deck, have a glass of wine & watch the float planes land & the the boats go by. There are also located right on the walking trails & have running routes available upon request! To top it all off they are pet friendly :)