Ratings based on 246 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 25, 2014
This is probably the best hotel my family has visited. The room is spacious, clean and very comfortable. The swim pool, sauna room etc are very good. Love the experience.
4 out of 5
Recommended
for Families
by A verified traveler

Great for relaxing getaway

Posted Aug 24, 2014
Pros: Very comfortable spacious room, fantastic art, view.
Cons: As I mentioned breakfast bar upgrade.
Location: Very handy to lots of stores and city
We just sold our house and needed a home away from home for a few days while we finished moving and clean up. Great dinner with our family. Breakfast was disappointing for hotel of this calibre. Please think of adding a microwave, or option to order eggs at the buffet...overdone scrambled did not cut it. Great night sleep!
4 out of 5
Recommended
for Everyone
by A verified traveler

Thanks for the "Free Beer" - Not!

Posted Aug 21, 2014
Pros: Quiet and clean.
Cons: Coupons for free beer in hotel restaurant are a scam. 2oz glass! We left without eating and went to a place that doesn't try to fool clients.
At check-in we were given coupons for free beer in hotel restaurant. We thought it was a great idea and decided to go there for supper. When we were given a 2oz glass we realized it was just a scam to get you in there, so we left without eating and spent our money at a place that doesn't try to fool its clients. Shame on you 4 Points!
3 out of 5
Recommended
for Everyone
by A verified traveler from Alberta

Beautiful Hotel

Posted Aug 21, 2014
We booked online with expedia a few weeks before. We checked in to find we had been given a handicapped access room (which was not necessary). My husband is tall and didn't enjoy the features of the room being so low ie: the shower head built for a person in a wheelchair. We believe because we booked online we got that room. Otherwise the hotel was beautiful.
4 out of 5
Recommended
for Couples
by A verified traveler from vancouver

Our stay

Posted Aug 18, 2014
Pros: Location
Cons: Taps are very hard to regulate and turn
Location: Golf
Hallways are noises you can hear every door open and close
3 out of 5
by A verified traveler from Courtenay, BC

Nice but Odd

Posted Aug 18, 2014
Pros: Clean & convenient.
Cons: Very unfortunate design choices in terms of layout, location and installation of drink & ice machines, choice of heat pumps over central system.
Location: Easy access to highway and local shopping malls.
Hotel is relatively new. Room nice but not huge. Bathroom very big. Close-Up mirror would be nice. Pillows way too soft for healthy sleeping posture. Heat pump very noisy and right next to bed. Impossible to get a good night's sleep. Nice patio bar. Main pub/restaurant buried in basement. Odd layout. Drink & Ice machines in corridors are noisy and great sources of heat.
4 out of 5
Recommended
for Everyone
by A verified traveler

Standard Four Points.

Posted Aug 17, 2014
Stay in enough of these and you can get around with a blindfold. Location is fine. Hotel is clean. Price was high, but it is tourist season, so there you have it.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted Aug 14, 2014
nice place. But breakfast was not good. Staff are not very happy guys
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

Nice place to stay

Posted Aug 13, 2014
It's not located in downtown Victoria but close enough. If you do not mind a little distance, this hotel will be the right choice. We enjoyed the swimming pool with sauna and it's just right beside the Costco!
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington

Visit to Victoria

Posted Aug 9, 2014
Staff was great. I.would stay here again. Great location to lots of activities.