Ratings based on 1,627 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington

So Convenient and Nice!

Posted Aug 24, 2014
This hotel was directly across the street from the Black Ball Ferry where we arrived in Victoria and just a few more steps away from the Victoria Clipper. It was so convenient to the many activities in Victoria.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location at the Victoria Inner Harbour

Posted Aug 21, 2014
Pros: Location, and front desk staff
Cons: Restaurant service and breakfast (value) prices .
Overall, the hotel staff are terrific. Exception is the breakfast restaurant where we left without being seated. We waited about 5 minutes without being seated.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ontario Canada

Victoria, grand pacific hotel

Posted Aug 21, 2014
Pros: Location and ambiance.
Cons: A laundry factility.
Location: It was centrally located, so next door to the parliament buildings, RBC museum, restaurants, waterfront, tickets for attractions.
Location of hotel was perfect, right on the waterfront, very clean and elegant. Hotel staff was helpful and courteous. The hotel had courtesy umbrellas for the one day it rained. It was a quick check in and check out. The only thing I wished the hotel offered was a small facility for the few people who have been travelling for awhile is a Laundromat, there are a few things I would not send to be laundered by the staff so I wish more hotels offered some facility for that.
5 out of 5
Recommended
for Everyone
by A verified traveler

Impressive!

Posted Aug 21, 2014
Very nice hotel. One of the best one I experienced.
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

1 Night Stay

Posted Aug 19, 2014
Pros: Location, walk across the street to get on the ferry. Parked my car overnight to get the spot without reservation.
Cons: Nothing.
Location: By the harbour. Beautiful hotel at a nice location.
Stayed overnight to catch the Blackball ferry to Port Angeles
3 out of 5
by A verified traveler from Seattle

Hotel is just, ok. Nothing really special.

Posted Aug 18, 2014
Pros: The only thing good about this hotel would be the location, price and bar staff.
Cons: The probably 8sqft area with two plastic chairs hardly qualifies as a balcony.
We only booked with this hotel because it was the only better rated, nicer looking hotels with an opening for the weekend. We were not able to make the evening ferry trip due to other circumstances and stayed a night somewhere else. When we were able to get over to Victoria in the morning, we stopped at the hotel wanting to drop off our stuff but were told that, despite having paid for the previous night, we would not be refunded any money and could not check in until later that day (after 3pm) for the next evening. So basically, they kept our money and sold our room to someone else. I did not expect a refund but if I paid for a night, I should have the room to use in the morning. Every other hotel something like this has happened with has been at least a little accommodating, but not here.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney Australia

Victoria BC

Posted Aug 18, 2014
Pros: The hotel was placed in the downtown area in easy walking reach of all the tourist attractions
Location: We took the big red bus tour which was very informative about the area, a lovely walk to Fisherman's Wharf bright colourful area great fish and chips
Check in process was a little painful but the Manager did fix things up eventually
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location, nice facilities

Posted Aug 17, 2014
The location was perfect for us and the view was wonderful. We used the little café in the basement - it was really good for light meals and coffee
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver BC

Close to everything

Posted Aug 17, 2014
Pros: Very central and very comfortable, quiet rooms
Location: Virtually waterfront property on Victoria Harbour, very easy access to harbour, legislature buildings, museum and horse drawn carriage rides
Very comfortable rooms, great central location - easy walking to everything around Victoria Harbour. Staff were very friendly and focused on ensuring we enjoyed our stay
5 out of 5
Recommended
for Everyone
by A verified traveler from Campbell river

Nice hotel centrally located!

Posted Aug 16, 2014
It's a great hotel and the kids loved the pool! Everything is within walking distance.