Ratings based on 142 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Clinton, WA

Comfortable hotel centrally located

Posted Jun 23, 2015
Pros: Central location, clean room, 2 double comfortable beds, fridge, reasonable price
Cons: Fan/air conditioner that can be redirected away from the bed.
Location: Central Saanich hotel is less than 20 minutes to ferries, Butchart Gardens, Highlands parks hiking, downtown Victoria, Victoria airport
We looked for a hotel that would be convenient to Butchart Gardens, the Anacortes-Sidney ferry, downtown Victoria sights and restaurants, and hiking in nearby regional parks. This Howard Johnson hotel at Elk Lake is less than 20 minutes from the heart of downtown Victoria, the same distance from Butchart Gardens. We liked the fact it's not right in the midst of traffic and tourists - makes for a quieter stay. Staff was friendly and helpful. Normally my family doesn't look forward to hotel stays because the beds are much harder than ours. Not so at this hotel - the beds were actually pretty comfortable and the 3 of us slept very well. My only pick would be that the fan/air conditioner blows directly on whoever sleeps in the bed next to it so we didn't end up using it much. Parking was close and secure, the room was clean and comfortable with a small fridge we used for a few items. We would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix

Loved the room

Posted Jun 9, 2015
Pros: Very clean and large room
Cons: no
Location: Its Victoria - lots to do and see
We were very happy with our stay. The room was large, compared to most. Coffee, tea, water and snack bars - all an added plus. We were flying out very early and the snacks were very appreciated. Will stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 6, 2015
The room was very clean and the bed was comfortable. Very convenient location.
Comment from Hotel Management
May 20, 2015 by Erik Brook, Hotel Management
Good Day Thank you for your kind comments about your stay at the Howard Johnson Hotel and Suites. Sincerely Erik Brook Manager of Operations
5 out of 5
Recommended
for Personal Event
by A verified traveler

Clean and comfortable

Posted Mar 18, 2015 on Hotels
Had a great stay in HJ. The room is clean and tight and it is easy to get access to the lounge just next to the lobby. Simple and comfortable.
Comment from Hotel Management
May 20, 2015 by Erik, Hotel Management
Good Day Thank you very much for posting your kind words about your recent stay at the Howard Johnson Hotel and Suites Victoria. The housekeeping staff really do take great pride in providing clean and comfortable rooms. With great location and services we truly enjoy providing great service. Thank you Erik Brook Manager of Operations
4 out of 5
Recommended
for Families
by A verified traveler

Posted Feb 27, 2015 on Hotels
Comment from Hotel Management
May 20, 2015 by Erik, Hotel Management
Good Day Thank you for posting your comments about your stay at the Howard Johnson Hotel and Suites Victoria. We do appreciate guest feedback - so we can improve our great customer service. Thank you Erik Brook Manager of Operations
4 out of 5
Recommended
for Couples
by A verified traveler

great pit stop

Posted Feb 21, 2015 on Hotels
late arrival from airport.east to find comfortable and quiet had a good sleep enjoyed breakfast in your restaurant overall a great place.nice underground parking.
Comment from Hotel Management
May 20, 2015 by Erik, Hotel Management
Good Day THank you very much for the positive comments about your stay at the Howard Johnson Hotel and Suites Victoria Sincerely Erik Brook Manager of Operations
5 out of 5
Recommended
for Families
by A verified traveler

perfect for a family

Posted Jan 19, 2015
Pros: pool access. fridge and microwave.
Location: Saanich commonwealth place pool.
It was great to have a fridge and microwave. Our room had a door that opened right onto the pool deck. If it was not winter, we would have used the pool. We were also able to check in early, which was very convenient for us.
Comment from Hotel Management
Mar 12, 2015 by Erik Brook, Hotel Management
Good Day We are really so happy that you enjoyed your stay with us. All the guest rooms now have 42" Flat HD Tv's with HBO and Movie Central. We hope to see you again. SIncerely, Erik Brook Manager of Operations
5 out of 5
Recommended
for Families
by A verified traveler

Posted Dec 31, 2014 on Hotels
Comment from Hotel Management
Apr 11, 2015 by Erik, Hotel Management
Good Day Thank you for your review of the Howard Johnson Hotel and Suites Victoria. Hope to see you again. SIncerely Erik Brook Manager of Operations
Comment from Hotel Management
Apr 11, 2015 by Erik, Hotel Management
A big thank you for taking the time to post your comments about your stay. We truly appreciate the feedback Erik Brook Manager of Operations
2 out of 5
by A verified traveler

Posted Dec 28, 2014
We felt like we were an inconvenience to the front desk staff when we arrived. Plus it was Christmas Eve! They treated us poorly and without any enthusiasm. I would never stay there again!
Comment from Hotel Management
Mar 12, 2015 by Erik Brook, Hotel Management
Good Day I am so very sorry that you did not receive a fantastic and happy welcome to the hotel on December 24th, 2014. The front desk staff are normall extremely welcoming and happy to assist checks. This is not indicative of the front desk performance. Again, I am so very sorry that the front desk were not helpful at check in Erik Brook Manager of Operations
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Nov 19, 2014 on Hotels
Comment from Hotel Management
Feb 28, 2015 by Erik, Hotel Management
Good Day, Thank you taking the time to post your comments online about your stay at the Howard Johnson Hotel and Suites on Elk Lake Drive Victoria. We are very pleased that you enjoyed your stay with us. Thank you Sincerely Erik Brook Manager of Operations