Ratings based on 138 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 6, 2015
The room was very clean and the bed was comfortable. Very convenient location.
Comment from Hotel Management
May 20, 2015 by Erik Brook, Hotel Management
Good Day Thank you for your kind comments about your stay at the Howard Johnson Hotel and Suites. Sincerely Erik Brook Manager of Operations
4 out of 5
Recommended
for Couples
by A verified traveler

great pit stop

Posted Feb 21, 2015 on Hotels.com
late arrival from airport.east to find comfortable and quiet had a good sleep enjoyed breakfast in your restaurant overall a great place.nice underground parking.
Comment from Hotel Management
May 20, 2015 by Erik, Hotel Management
Good Day THank you very much for the positive comments about your stay at the Howard Johnson Hotel and Suites Victoria Sincerely Erik Brook Manager of Operations
5 out of 5
Recommended
for Families
by A verified traveler

perfect for a family

Posted Jan 19, 2015
Pros: pool access. fridge and microwave.
Location: Saanich commonwealth place pool.
It was great to have a fridge and microwave. Our room had a door that opened right onto the pool deck. If it was not winter, we would have used the pool. We were also able to check in early, which was very convenient for us.
Comment from Hotel Management
Mar 12, 2015 by Erik Brook, Hotel Management
Good Day We are really so happy that you enjoyed your stay with us. All the guest rooms now have 42" Flat HD Tv's with HBO and Movie Central. We hope to see you again. SIncerely, Erik Brook Manager of Operations
5 out of 5
Recommended
for Families
by A verified traveler

Posted Dec 31, 2014 on Hotels.com
Comment from Hotel Management
Apr 11, 2015 by Erik, Hotel Management
Good Day Thank you for your review of the Howard Johnson Hotel and Suites Victoria. Hope to see you again. SIncerely Erik Brook Manager of Operations
Comment from Hotel Management
Apr 11, 2015 by Erik, Hotel Management
A big thank you for taking the time to post your comments about your stay. We truly appreciate the feedback Erik Brook Manager of Operations
2 out of 5
by A verified traveler

Posted Dec 28, 2014
We felt like we were an inconvenience to the front desk staff when we arrived. Plus it was Christmas Eve! They treated us poorly and without any enthusiasm. I would never stay there again!
Comment from Hotel Management
Mar 12, 2015 by Erik Brook, Hotel Management
Good Day I am so very sorry that you did not receive a fantastic and happy welcome to the hotel on December 24th, 2014. The front desk staff are normall extremely welcoming and happy to assist checks. This is not indicative of the front desk performance. Again, I am so very sorry that the front desk were not helpful at check in Erik Brook Manager of Operations
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Nov 19, 2014 on Hotels.com
Comment from Hotel Management
Feb 28, 2015 by Erik, Hotel Management
Good Day, Thank you taking the time to post your comments online about your stay at the Howard Johnson Hotel and Suites on Elk Lake Drive Victoria. We are very pleased that you enjoyed your stay with us. Thank you Sincerely Erik Brook Manager of Operations
4 out of 5
Recommended
for Everyone
by A verified travelerfrom BC

Nice facility

Posted Oct 21, 2014
Pros: Nice big hot tub that was actually hot!
Cons: The customer care level.
Location: Conveniently located right off the highway - between ferries and downtown. Great location if you're driving.
The room, hot tub, bar/restaurant were very nice. Asking for extra towels seemed like a challenging request.
Comment from Hotel Management
Dec 24, 2014 by Erik Brook, Hotel Management
Good Day, Thank you taking the time to post your comments online about your stay at the Howard Johnson Hotel and Suites on Elk Lake Drive Victoria. I am glad that you enjoyed our facilities. I am sorry about the situation with request for extra towels. I have spoken to the front desk about this situation. Thank you again Sincerely Erik Brook Manager of Operations
5 out of 5
Recommended
for Families
by P Kim

Posted Oct 15, 2014 on Hotels.com
Comment from Hotel Management
Feb 28, 2015 by Erik, Hotel Management
Good Day, Thank you taking the time to post your comments online about your stay at the Howard Johnson Hotel and Suites on Elk Lake Drive Victoria. We are so very happy to see that you enjoyed your stay with us. Hope to see you again! Sincerely Erik Brook Manager of Operations
4 out of 5
Recommended
for Families
by rstandleyfrom British Columbia

all-around good value

Posted Oct 15, 2014 on Hotels.com
We have stayed at this hotel several times, as it is close to family that we are usually in Victoria to visit. Although about 20-30 minutes from downtown, it offers good basic amenities at a rate 1/2 that of any downtown hotel. The kids always appreciate having their "own" tv to watch in the sitting area (pull-out couch). The on-site restaurant, The Lakes, has good breakfasts for a reasonable price, attested to by the fact that it can be very busy with non-hotel guests!
Comment from Hotel Management
Feb 28, 2015 by Erik, Hotel Management
Good Day, rstandley Thank you taking the time to post your comments online about your stay at the Howard Johnson Hotel and Suites on Elk Lake Drive Victoria. We are extremely happy that you family enjoyed the accommodation at the hotel. The staff take great pride in providing excellent service and value Hope to see you again Regards Erik Brook Manager of Operations
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Fruitvale,B.C.

Visiting friends and touring

Posted Oct 4, 2014
Pros: Everything from price,food and room and everything else they provide.
Cons: Its a bit dated but love the fridge and kitchenettes in the rooms
Location: Its close to exit for ferries and up island and shopping not that far.Banks etc food shopping and a lot of other shops nearby.
I would recommend this hotel hands down even though not downtown it is convenient to everywhere and access out to the ferries, This hotel for the total stay was excellent.The rooms are a bit dated but spotlessly clean.Would definitely stay here again.
Comment from Hotel Management
Dec 24, 2014 by Erik Brook, Hotel Management
Good Day, Thank you taking the time to post your comments online about your stay at the Howard Johnson Hotel and Suites on Elk Lake Drive Victoria. We have recently installed brand new 42" Flat Screen Smart TV's, upgraded the high speed wifi, and have changed all the bedding in the hotel. Hopefully on your next visit you will see the updating to the guest rooms. Regards Erik Brook Manager of Operations