Ratings based on 129 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
98% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom BC

Nice facility

Posted Oct 21, 2014
Pros: Nice big hot tub that was actually hot!
Cons: The customer care level.
Location: Conveniently located right off the highway - between ferries and downtown. Great location if you're driving.
The room, hot tub, bar/restaurant were very nice. Asking for extra towels seemed like a challenging request.
Comment from Hotel Management
Dec 24, 2014 by Erik Brook, Hotel Management
Good Day, Thank you taking the time to post your comments online about your stay at the Howard Johnson Hotel and Suites on Elk Lake Drive Victoria. I am glad that you enjoyed our facilities. I am sorry about the situation with request for extra towels. I have spoken to the front desk about this situation. Thank you again Sincerely Erik Brook Manager of Operations
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Fruitvale,B.C.

Visiting friends and touring

Posted Oct 4, 2014
Pros: Everything from price,food and room and everything else they provide.
Cons: Its a bit dated but love the fridge and kitchenettes in the rooms
Location: Its close to exit for ferries and up island and shopping not that far.Banks etc food shopping and a lot of other shops nearby.
I would recommend this hotel hands down even though not downtown it is convenient to everywhere and access out to the ferries, This hotel for the total stay was excellent.The rooms are a bit dated but spotlessly clean.Would definitely stay here again.
Comment from Hotel Management
Dec 24, 2014 by Erik Brook, Hotel Management
Good Day, Thank you taking the time to post your comments online about your stay at the Howard Johnson Hotel and Suites on Elk Lake Drive Victoria. We have recently installed brand new 42" Flat Screen Smart TV's, upgraded the high speed wifi, and have changed all the bedding in the hotel. Hopefully on your next visit you will see the updating to the guest rooms. Regards Erik Brook Manager of Operations
4 out of 5
Recommended
for Everyone
by A verified traveler

just as expected

Posted Oct 1, 2014
Did what it says on the tin. HoJo is always competent, clean and comfortable. Staff here were excellent.
Comment from Hotel Management
Dec 24, 2014 by Erik Brook, Hotel Management
Good Day, Thank you taking the time to post your comments online about your stay at the Howard Johnson Hotel and Suites on Elk Lake Drive Victoria. The staff take great pride in providing excellent service and clean and comfortable room. Staff do make our business work well. Thank you again for your comments Sincerely Erik Brook Manager of Operations
4 out of 5
Recommended
for Personal Event
by A verified traveler

close to our venue

Posted Sep 28, 2014 on Hotels.com
I enjoyed the stay and most staff were excellent
Comment from Hotel Management
Dec 24, 2014 by Erik, Hotel Management
Good Day, Thank you taking the time to post your comments online about your stay at the Howard Johnson Hotel and Suites on Elk Lake Drive Victoria. The great staff at the truly do make the business. Thank you again. I will forward your comments to the staff Sincerely Erik Brook Manager of Operations
4 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Sep 26, 2014 on Hotels.com
Comment from Hotel Management
Dec 24, 2014 by Erik, Hotel Management
Good Day, Thank you taking the time to post your comments online about your stay at the Howard Johnson Hotel and Suites on Elk Lake Drive Victoria. We hope to see you again Regards Erik Brook Manager of Operations
4 out of 5
Recommended
for Everyone
by A verified traveler

Very good place to stay!

Posted Sep 23, 2014
Pros: it's location just off of Hwy 17, made it VERY easy to go anywhere on the island we wanted to. The restaurant in the hotel has very good food !
Cons: For the cost of the rooms, Really a great place to stay.
Location: Parks, the Butchart Gardens, Butterfly Gardens, Quaint little towns all over, and endless miles of BEAUTIFUL shore line! A must see place!
We spent 2 days at the Howard Johnsons hotel. Found the staff to be very friendly and helpful. The rooms were well equipped and clean. Had a wonderful time staying with them!
Comment from Hotel Management
Dec 24, 2014 by Erik Brook, Hotel Management
Good Day, Mike Thank you taking the time to post your comments online about your stay at the Howard Johnson Hotel and Suites on Elk Lake Drive Victoria. We are have a great crew working at the hotel. They do take pride in their work. We are so happy that you enjoyed your stay Regards Erik Brook Manager of Operations
3 out of 5
Recommended
for Personal Event
by A verified traveler

Pull-out completely worn out

Posted Sep 23, 2014 on Hotels.com
The location and the hotel itself were nice enough. However, the pull-out in the suite was completely worn out. Bars were bent, fabric was worn and the mattress might as well have been a thin piece of foam. My kids were very uncomfortable and therefore really difficult during the day after sleeping on such a horrible bed. DO NOT GET A SUITE WITH A PULL-OUT IF YOU HAVE 'ANYONE' SLEEPING ON IT!!!!
Comment from Hotel Management
Dec 24, 2014 by Erik, Hotel Management
Good Day, Thank you taking the time to post your comments online about your stay at the Howard Johnson Hotel and Suites on Elk Lake Drive Victoria. WIth regards to your comment about the sofa beds, we have replaced 80% off the sofa beds in the hotel this October 2014. We truly appreciate guest feedback as it really does make a difference in how we do business Thank you again for your valuable comments Sincerely Erik Brook Manager of Operations
4 out of 5
Recommended
for Everyone
by A verified travelerfrom sunshine coast

nice hotel close to U. Victoria

Posted Sep 22, 2014
Pros: the room was comfortable, clean and well appointed.
Cons: the air condition unit failed to reduce the heat in the room and the window only opened marginally.
Location: Quick commute to U Vic; also to downtown. Easy access to Hwy 17
we chose this hotel because of its proximity to U Vic. It was also close to downtown without being in city traffic.
Comment from Hotel Management
Dec 24, 2014 by Erik Brook, Hotel Management
Good Day, Marg Thank you taking the time to post your comments online about your stay at the Howard Johnson Hotel and Suites on Elk Lake Drive Victoria. The hotel's location is great for all areas of greater Victoria and Saanich Thank you again Sincerely Erik Brook Manager of Operations
2 out of 5
by A verified travelerfrom Vancouver

Quick one night stay

Posted Sep 14, 2014
not happy, booked a room as hotel said pets ok, when arrived we were moved to another room with only one bed and a pull out couch. Staff said this is the way it is. not impressed. Couch horrible to sleep on. staff not concerned with our concern, so will not stay again.
4 out of 5
Recommended
by A verified traveler

Posted Sep 9, 2014 on Hotels.com
Comment from Hotel Management
Dec 24, 2014 by Erik, Hotel Management
Good Day, Thank you taking the time to post your comments online about your stay at the Howard Johnson Hotel and Suites on Elk Lake Drive Victoria. We hope to see you again in Victoria on your next visit to Vancouver Island Thank you Erik Brook Manager of Operations