Ratings based on 741 Verified Reviews
They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler
Room with a view.
Posted Jan 14, 2013
A beautiful hotel in an beautiful location. We really enjoyed the Erickson wing rooms with. View of the harbor.
5 out of 5
Recommended
for Everyone
by A verified traveler
Great memories
Posted Jan 13, 2013
We enjoyed the environment, memories made & beautiful pictures shared.
4 out of 5
Recommended
for Everyone
by A verified traveler
Needs better beds
Posted Jan 11, 2013
We stayed in the economy wing of the hotel. The room was great and we had a beautiful view of the harbor. The ONLY thing was the beds were HORRIBLY uncomfortable. So uncomfortable that we all had trouble sleeping. On the second night we even tried to layer blankets for more padding. Otherwise this hotel is great!
5 out of 5
Recommended
for Everyone
by A verified traveler
comfort stay
Posted Jan 1, 2013
Very helpful, and quick response to my needs. I cannot expect any more. Food in restaurant is great. If there is a gift shop in the hotel will add more fun and convenuence,
5 out of 5
Recommended
for Everyone
by George from West vancouver
Front gesk
Posted Jan 29, 2013
Cons: Location and the view
The front desk were very effiient and very professional.
5 out of 5
Recommended
for Families
by A verified traveler
Best Hotel!
Posted Jan 29, 2013
We booked 1 suite room at Erickson Wing and 1 regular room. The suite was top class.. best room i've stayed. It had a big patio with spectecular view of the water and garden. Great location. Great service.
3 out of 5
Not Recommended
for Everyone
by Thea from Comox, BC
No hotel shuttle to downtown was tough
Posted Jan 27, 2013
Pros: Fridge in room is good when you have kids and limited budget.
Cons: Lack of a hotel shuttle made going downtown difficult from this area.
Location: Laurel Point is nice.
I was surprised when I got back to my room after the cleaning person had been there and he/she didn't hang up or replace the wet facecloth I left on the bathroom counter. Nor were my kid's cloths picked up from the floor next to the bed. My kid should've picked them up herself, but in my experience the cleaner usually picks things like this up and places them on a chair or something, Did he/she walk on or around them to make the bed? Front staff were good, but I was disappointed that the Inn doesn't have a shuttle to downtown. Apparently other hotels in that area do have shuttles and this would've been very helpful and appreciated. What happened instead is that I had to drive in that horrendous downtown with one-way streets all over the place, plus I had to pay for additional parking, when I'd already paid for parking at the hotel and $17 per day was pretty steep. My experience with that really impacted my overall satisfaction with my visit to Victoria. Next time I'll choose a similar standard hotel, but one with a shuttle.
5 out of 5
Recommended
for Everyone
by A verified traveler
Top notch
Posted Jan 22, 2013
Great hotel, staff and accomadations supurb, clean as a hotel can be ,comfort is number one there ...could,ent ask for anything better when it comes to a 4 star hotel.
5 out of 5
Recommended
for BusinessTravelers
by A verified traveler
Great place to stay
Posted Jan 21, 2013
Pros: Convenience. Clean and comfortable
Cons: Staff did not let me know how to enter secure parking on foot to retrieve my car upon checkout. Would have saved me a trip back to the front desk.
Location: Next to everything
Very nice, clean and close to everything. Great views.
5 out of 5
Recommended
for Everyone
by kyle from Victoria, BC, Canada
you wont be disappointed
Posted Jan 20, 2013
Pros: the view, the room size
Location: it is in a great location, easy to find. so close to everything yet in your room you feel so far away from the city
check in was very easy. i requested a view from our room and wow they did not disappoint. it is a great hotel, the staff are incredibly friendly. i would recommend this hotel to anyone visiting Victoria, or even just looking for a night out of the house.