Ratings based on 869 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Ann from Langley, BC

Nice hotel, nice location

Posted Apr 16, 2014
Pros: Clean, comfortable, quiet rooms, great harbour location
The Hotel was perfect for our requirements. Nice harbour location, walking distance to downtown Victoria.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location and nice hotel, value for money

Posted Apr 15, 2014
Pros: Its very conveniently located, functional and clean rooms. Very nice staff
Cons: We were on the 2nd floor and unfortunately the view is obstructed by the roof which is in front of the small balcony. Not much they can do about it
Victoria is a worthwhile visit, it has a lot of character and this hotel is a good place to stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Traveling with a pet.

Posted Apr 9, 2014
This was a very pet friendly hotel. They provided me with just about everything I needed for my dog. The staff were extremely friendly and accommodating.
4 out of 5
Recommended
for Everyone
by Nancy from Edmonton

Beautiful inner harbour views

Posted Apr 6, 2014
Pros: Crab eggs Benedict while watching ferries, sea planes and whale watching boats go by.
Cons: More privacy between rooms on balconies.
Location: Walk to fishermen's wharf or downtown - Legislature, RBC Museum, shopping
Close to everything, but surprisingly quiet. Amazing views of activities in the inner harbour. Easy walk to fishermen's wharf, and downtown. Very good food at hotel restaurant.
5 out of 5
Recommended
for Everyone
by A verified traveler

Caring Staff

Posted Apr 6, 2014
Pros: Location was great.
Professional and caring staff. Had a great birthday for my wife.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel on inner harbor

Posted Apr 4, 2014
Pros: Beautiful setting, great location and attentive and friendly staff.
Location: Easy walk to downtown shopping and restaurants. Close to Beacon Hill, parliament and Royal BC Museum.
Hotel gardens were in spring bloom. Walk along inner harbor to downtown just steps away from hotel. All staff were friendly and helpful inquiring making a very enjoyable experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great view of the harbour

Posted Apr 1, 2014
Pros: Proximity to downtown The bed was very comfortable
Location: Close to downtown, Parliament building, carriage rides shopping and great restaurants
Great view of the harbour and close to the downtown. Fun watching the floatplanes come and go. Room in the Laurel wing could use some updating.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel looking at harbor

Posted Mar 31, 2014
Pros: Location
Cons: The hotel restaraunt is poorly designed to take advantage of view. Bar should be on an interior wall so the clients get a view of the harbor.
Location: Everything is accessible as it is downtown.
Enjoyed the experience of the hotel except the room was on the ground floor and The walking paths look straight nto the balcony and sliding window. Also bed too hard.
3 out of 5
Recommended
for Everyone
by nb from b

Somewhat dated

Posted Mar 30, 2014
We were in the oldest part of the hotel and it seems like the soundproofing is poor. There was a lot of partying in the hallway, and a baby was in the room next door and was kept awake along with the rest of us.
3 out of 5
Recommended
for Everyone
by Bernie from Vancouver BC.

Nice Location

Posted Mar 29, 2014
Pros: View is good, but the Balcony could use a clean up and a sitting area to be able to enjoy the Fantastic view.
Cons: Could use extra Chairs and Table inside and outside on the Balcony
Location: Good location and the See Wall is right in front of the Hotel to walk to the down town area.
3.5 Star, the pool is is the Star attraction and loved by Families with Kids.with See Wall right in front