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Rating 10 - Excellent. 84 out of 199 reviews" "
10 - Excellent
84
Rating 8 - Good. 67 out of 199 reviews" "
8 - Good
67
Rating 6 - Okay. 32 out of 199 reviews" "
6 - Okay
32
Rating 4 - Poor. 10 out of 199 reviews" "
4 - Poor
10
Rating 2 - Terrible. 6 out of 199 reviews" "
2 - Terrible
6
8.8/10
Cleanliness
8.4/10
Staff & service
6.8/10
Amenities
8.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Excellent
Gema
Mar 31, 2024
Liked: Cleanliness
Gema
Stayed 1 night in Mar 2024
6/10 Okay
valerie
Jan 18, 2024
Disliked: Property conditions & facilities
The first key wouldnt work, room changed. to a corner downstairs room. The t.v wouldnt work, there was no way to make a hot drink, it was cold, the heater did work. No tissues in room. It was very basic, ok if thats all you want.
We were extremely tired from a long drive, but pleasantly surprised that the room was super clean and comfortable. Keep up the good work. I would recommend your hotel to anyone.
Josephine
Stayed 1 night in Jul 2023
Response from Nita on Jul 20, 2023
Thank you for staying with us. We really appreciate your feedback. Please visit us again.
8/10 Good
Paul
Jul 4, 2023
Liked: Staff & service
Paul
Stayed 11 nights in Jun 2023
Response from Nita on Jul 20, 2023
Thank you for staying with us. We really appreciate your feedback. Hope to see you soon!
I have use Hotels.com for several years now and this hotel was the cleanest one I have stayed in. Not that the other ones were bad this one just stood out. Check in girl was very cheerful and polite. Ganado is the sleepiest town I've ever been in but still convenient to my event in Edna just five minutes away. That and Brookshire Bros grocery store literally next door.
Robert
Stayed 2 nights in Mar 2023
Response from Nita on Mar 16, 2023
Thank you for your feedback. We really appreciate writing a detailed review. These little words of appreciation really means a lot to us. It gives an extra booster to our staff to perform better.
Thank you for staying with us. We appreciate your feedback.
6/10 Okay
Desiree
Traveled with family and small children
Feb 19, 2023
Liked: Cleanliness, amenities
Easy Parking. Rooms were vacuumed and clean surfaces but my 3 yr old was playing on the carpet with toys and everytime she got up there was visible dirt that i had to wipe off her knees, legs, top and bottom of feet.
Desiree
Stayed 2 nights in Feb 2023
Response from Nita on Mar 16, 2023
Thank you for your feedback. We will definitely pay more attention to cleaning.
10/10 Excellent
Marcos
Traveled with family and small children
Jan 29, 2023
Liked: Cleanliness, staff & service
The staff where nice and helpful. Very knowledgeable and patient as I kept asking questions or make requests. It’s a quiet safe place. Not dumpy looking like some other places I’ve seen.
Marcos
Stayed 1 night in Jan 2023
Response from Nita on Mar 16, 2023
Thank You for staying with us. We appreciate your feedback.
8/10 Good
Benjamin
Traveled with partner
Jan 16, 2023
Liked: Cleanliness, staff & service
It was not a bad stay at all over all. It is a small place in the middle of a small town. It wasn’t the most luxurious place but it had everything you neee to be comfortable for a few days
Benjamin
Response from Nita on Mar 16, 2023
Thank You for staying with us. We appreciate your feedback.
Ofrezen desallunos y no tienen cafe no jugos de niguno no leche noma serial sin leche y y platanos unos panesillos es todo el desalluno muy mal y no ay persona en la administracion todo solo
Maria
2/10 Terrible
Osvaldo
Traveled with family and small children, Business traveler
Sep 12, 2022
Disliked: Staff & service, amenities
I have trailer I can park with the trailer I have equipment very expensive I asked the manager if I can just leave it for 3 hours it was 2:00 I asked him I'm leaving 8:00 in the morning he said no you cannot park in there so I have to leave drive on the night very tired so I'm not enjoying to stay in this place
I was disappointed that the television in room 214 did not work. Other than that, our stay was okay.
Letitia
Stayed 2 nights in Jan 2022
8/10 Good
Sheryl, Smithville
Traveled with partner, Traveled with family
Jan 3, 2022
Liked: Cleanliness, staff & service
The hook fell off the bathroom door, and the curtain 'rod' that you'd use to close the curtain didn't work. Also someone had left cooked food in the microwave. Not yucky, just weird. I would stay there again, but ask for a room with all working options.
This property was quite a nice surprise! The rooms were beautiful. It was so quiet and the lady behind the desk is an absolute jewel! Thank you for a great stay!
Brenda J
Stayed 1 night in Oct 2021
Response from Nita on Oct 18, 2021
Thank you for staying with us. We really appreciate your feedback. Please comr again.
The price for one night stay is way too high for the room and there are no amenities. The phone in the ro wasn't working and the fire alarm in the room was on low battery so it was beeping all night. Also there isn't coffee in the room. I stayed at a hyatt and it was less expensive and had way more amenities
Verified traveler
Stayed 1 night in Apr 2021
6/10 Okay
Verified traveler
Traveled with family
Apr 26, 2021
Liked: Property conditions & facilities
The room was clean however the bathroom flooring around the walls were fealthy, I wiped them off myself. On the 18th our room didn't get cleaned or the bed made, the maid didn't come in. On the 19th they didn't leave any soap or shampoo, had been there two days now, on the 20th I was out of tissues it was not replaced so I put the box on the sink so they would see it. I will stay again it is the only place close to my moms place
The property was clean, owners and staff were nice. It was fairly quiet until the trains came through town 4 times after midnight to 6:00am. I’m a light sleeper so the first night was really bad but the next 2 I guess I got used to it and fell back asleep. Nice for a budget inn.
Not bad. Room and bathroom was cleaned with no issues.Some people complained about not having a breakfast buffet or any special amenities. It’s the Budget Inn people!! You get what you pay for.
William
Stayed 1 night in Jan 2021
Response from Nita on Mar 3, 2021
Thank you for staying with us. We appreciate your feedback and most importantly, your understanding :-)
6/10 Okay
Verified traveler
Traveled with family
Dec 14, 2020
Disliked: Room comfort
NO COFFEE!!!!!
ROOM WAS OK...PILLOWS WERE JUST TERRIBLE..WALLS ARE THIN. COULD HEAR GUEST NEXT TO ME SNORING ALL NIGHT...AC WAS JUST OK..NO COFFEE WAS AVAILABLE IN THE MORNING...NEITHER IN LOBBY OR IN THE ROOM! OUTLET PLUG IN RESTROOM DIDN'T WORK. FOR $100.00 A NIGHT, YOU THINK THEY WOULD GIVE YOU A CUP OF COFFEE! WOULD NOT STAY HERE AGAIN.
Verified traveler
Stayed 1 night in Dec 2020
Response from Nita on Dec 16, 2020
We are sorry that you did not have a pleasant stay at our motel. We do serve continental breakfast every morning during breakfast hours. But, due to the current situation of COVID-19, specially increasing cases in surrounding area, as per CDC guidelines, we had to discontinue it. However, we still make a fresh cup of coffee for our valued guest, on demand. I checked with my front desk clerk and he said noone had asked for it. Anyway, we are extremely sorry and appreciate your feedback.
Thank you for staying with us. We appreciate your ffdback.
4/10 Poor
KELLY M
Traveled with family
Nov 9, 2020
Liked: Cleanliness
Maybe a one star.
Clean hotel but not as advertised. In America a hotel breakfast does not consist of bananas apples and a prepackaged muffin. No juice no coffee, neither in room as well. Loose plumbing fixtures, no pen or paper in the room. Really cheap pillows.
KELLY M
Stayed 2 nights in Nov 2020
Response from Nita on Nov 10, 2020
Thank you for your feedback. We will try our best to improove the things. But, we can't do anything for breakfast now due to COVID-19. For the safety of our guests, we are keeping only grab n go kind of things for breakfast.