Exterior

Reviews of Red Lion Inn and Suites

3 out of 5
Red Lion Inn and Suites
3366 Douglas St, Victoria, BC

Reviews

8.6

Excellent

Rating 10 - Excellent. 1209 out of 2516 reviews" "
Rating 8 - Good. 943 out of 2516 reviews" "
Rating 6 - Okay. 237 out of 2516 reviews" "
Rating 4 - Poor. 81 out of 2516 reviews" "
Rating 2 - Terrible. 46 out of 2516 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

tony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel!
Stayed 1 night in Mar 2024

10/10 Excellent

Julie

Business traveler, Traveled with family
I was really impressed with the way they set up the room with a little kitchenette and desk area as well. Great use of space! I also liked the hard surface flooring in the rooms, it felt clean. Housekeeping was to a good standard as well. I can’t give perfect marks because there was slightly above average noise transfer between our room and the next, as well as a few areas of the room (tub) that did reflect the age of the property. I really liked the magnifying mirror in the bathroom - just an example of the thoughtful additions to the room that make it very comfortable. I’d stay here again any day!
Stayed 2 nights in Mar 2024

6/10 Okay

Marisa

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is fine, appropriate for the price point. The rooms were clean but had limited amenities and very cheap appliances and linens. The pool area looks like it’s been closed for a very long time and was very dirty/not nice to look at. It’s a convenient location to get to but the area has many homeless people and the liquor store in the same building seems to attract people you don’t want to run into. We just scooted in quickly and stuck to our room. The staff are all very nice. If you’re not hanging around your hotel a lot this is a totally fine place to stay, just limit your expectations.
Stayed 3 nights in Mar 2024

6/10 Okay

Maria

Traveled with family
Liked: Cleanliness
Only one handicap parking stall.
Stayed 1 night in Mar 2024

10/10 Excellent

Matthew, St. Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jared

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was okay - you get what you pay for. Had a slight issue with the bed and the staff went out of their way to take good care of us. So I definitely gave them 5 stars for the service.
Stayed 2 nights in Mar 2024

8/10 Good

Jayden

Liked: Staff & service, property conditions & facilities

6/10 Okay

Xuan Hanh

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
I booked a room with kitchen and was given room 107. The room smells terrible! Not foodies but musty smell! I asked to change the room but there was none available at first. They ended up offer the air purifier, which needed to let it runs all days long! I got headaches from the noise of the purifier and the strong musty smell. For the third night, they moved us to third floor. No musty smell, but also no kitchen. The room was downed -grade, and no apology! Not recommend this place, especially if you go with kids.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kerwin, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Nice people and nice crew
Stayed 4 nights in Feb 2024

10/10 Excellent

marie rose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always love and enjoy our stay at Red Lion. Affordable, clean and quiet
Stayed 2 nights in Mar 2024

10/10 Excellent

PP

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Huina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs and clean hotel. My family and I enjoyed our stay.
Stayed 2 nights in Mar 2024

8/10 Good

Kirk

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Carole

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very convenient
Stayed 1 night in Mar 2024

8/10 Good

Vikrant

Liked: Cleanliness, staff & service, property conditions & facilities
I wish little things like pair of bathroom sleepers, Pillows options like mixture of thickness according to individual needs would have made our stay more comfortable.overall recommended.
Stayed 2 nights in Mar 2024

10/10 Excellent

Harman

Traveled with partner
Liked: Amenities
Good staff and good service m appreciate very much
Stayed 3 nights in Mar 2024

10/10 Excellent

Judah Praise

Liked: Cleanliness, staff & service, property conditions & facilities
Very good!
Stayed 3 nights in Mar 2024

10/10 Excellent

Rilda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
convenient and the rooms are clean
Stayed 1 night in Mar 2024

10/10 Excellent

Xiomara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great and room was was clean. The only downside of the property is that there is only one entrance.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kirandeep

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024

6/10 Okay

Jenifer Royales

Stayed 4 nights in Mar 2024

8/10 Good

PINGPING

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

8/10 Good

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Crystal

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is good the room have everythink you need like the full kitchen
Stayed 1 night in Mar 2024

10/10 Excellent

John M

Business traveler
As always an excellent place to stay when on business in Victoria. The city itself is turning into a very very sketchy place l
Stayed 2 nights in Mar 2024

8/10 Good

Xin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Mar 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Shannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Was good value for the price
Stayed 1 night in Mar 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Yuhui

Traveled with family
Liked: Cleanliness, staff & service, amenities
Overall very nice stay
Stayed 4 nights in Mar 2024

10/10 Excellent

Annile

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time. Will be visiting again.
Stayed 2 nights in Mar 2024

8/10 Good

Resa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and helpful. The room itself was reasonably clean except for the shower. In the shower there was a lot of black mold in the tiles, so much so that while showering black mold was falling off and I could see it coming down. The only reason I mention this is I was going to the hospital in the morning for a surgery and it being clean would have made me feel a bit better. Other than this the place was very nice, I would definitely stay there again. Very happy with the rest of the room and with the staff. They had set up a cab for me in the morning to get to the hospital. Lots of food choices nearby, in the hotel and surrounding area.
Stayed 1 night in Mar 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, the gentlemen behind the desk was very helpful. Great customer service.
Stayed 2 nights in Mar 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Josande

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Value for money
Stayed 1 night in Mar 2024

10/10 Excellent

Gwen

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was centrally located to Royal Jubilee Hospital and Vic General..
Stayed 1 night in Mar 2024

10/10 Excellent

Ruby

Stayed 1 night in Feb 2024

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great! Staff were great! Will stay again!
Stayed 3 nights in Feb 2024

6/10 Okay

carmen

Stayed 2 nights in Mar 2024

10/10 Excellent

brinda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was really accommodating
Stayed 1 night in Mar 2024

10/10 Excellent

Gary, Calgary

Stayed 1 night in Mar 2024

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

2/10 Terrible

michael

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inexpensive good value well located
Stayed 1 night in Feb 2024

8/10 Good

Larry

Stayed 3 nights in Feb 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2024

10/10 Excellent

Mekoya

Liked: Cleanliness, staff & service, property conditions & facilities
This is my second stay at the Red Lion Inn. It is a great place, reasonable price and friendly service. I will definitely return there.
Stayed 5 nights in Feb 2024

10/10 Excellent

Alexander Drew

Traveled with family
Liked: Cleanliness, staff & service
Very easy check in friendly staff
Stayed 2 nights in Feb 2024