Ratings based on 169 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Seattle
nice hothotel and kids friendlyPosted Aug 12, 2014
Nice hotel Kids friendly, little bit far from down town, hotel staff are friendly. Hotel is 2 stars
for Everyoneby A verified traveler from s
Great hotal must try this thanksPosted Jul 1, 2014
We was feel so gteat about sandman hotal thanks we have relax and fun
Won't be back.Posted Jun 24, 2014
I did belong to their loyalty program. Stay 12 nights get 13th stay free. Because we booked our room on line that doesn't count towards the free night. I'm out, no more Sandman Inns for me. And as the young lady who signed us in said. "Well sir, life is full of choices, and you have to read the fine print. ".
by Carmen Klassen from British Columbia
I paid for a kitchen and king bedPosted Jun 23, 2014
Cons: Communication between hotel and Expedia as to what the room type being provided is.
I booked my stay at the Sandman in Victoria through Expedia for a cat show that I was showing at on Saturday and Sunday June 21 and 22 2014. I was promised a kitchen and king bed but arrived to a queen bed and no kitchen. My son and I were fine sleeping in the queen bed, however we really counted on the kitchen (or at least a refridgerator) due to the fact that I had to store raw food for my cat. I was told by the hotel staff that they couldn't help me with that and that I was left with the room we had been given with no refridgerator.
for Everyoneby A verified traveler
close to workPosted May 5, 2014
nice place, good staff...restaurant should open and offer breakfast earlier...
Recommendedby A verified traveler
Posted Apr 24, 2014 on Hotels.com
for Business Travelersby KL from PG
Posted Apr 21, 2014 on Hotels.com
Stayed here many times because of location, comfortable and quiet rooms, friendly staff and reasonable rate with plenty of parking.
for Everyoneby Linda from British Columbia, Canada
Needed a place to stay for my surgery.Posted Apr 4, 2014
Pros: It was very close to the hospital as I was scheduled for surgery the following day. Loved the underground parking, very secure.
Location: The location is very good but, it's hard to navigate into the hotel parking lot.
We had booked a room with 2 double beds and we ended up with a room with 1 queen bed. We had to pay the price of the room with 2 double beds. The hotel doesn't have anything to do with Expedia bookings so we were unable to get a credit. I will not book with Expedia again and will book any rooms with the hotel itself. The staff was very nice. The room was very small and didn't have a mini fridge or microwave.
for Everyoneby Sam from Vancouver, Canada
Nice hotel, but room needs an upgradePosted Apr 3, 2014
Pros: The facilities and staff.
Cons: The rooms should be upgraded. I believe they are in the process of doing so.
Location: The location is quite convenient, being quite close to downtown, and there are several restaurants and a large mall at walking distance.
The room was spacious enough, clean and comfortable, but I didn't really like the old fashioned sheet-and-blanket on the bed. I prefer a duvet cover, which can easily be pulled up for more warmth. The furniture was a little old but decent, and I liked the secure underground parking.
for Shoppingby A verified traveler
Posted Mar 31, 2014 on Hotels.com