Ratings based on 235 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
88% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted May 27, 2015
Nice, clean hotel. Great location and couldn't beat the price. Would stay here again
5 out of 5
Recommended
for Everyone
by A verified traveler

Recommend to fiends and relatives

Posted May 22, 2015
Wonderfully maintained room essentials to meet the needs of a guest
3 out of 5
Recommended
for Everyone
by A verified traveler

Good if you are travelling

Posted May 20, 2015
Pros: Location
Cons: It would seem that the staff could do with some basic training on booking clients in to their rooms.
Location: Location is good and all amenities are close by
During the night we were woken three times, at 11. 00 pm we received a phone call, no one answered, at 11. 30 pm we had someone trying to get in our room I banged hard on the door and told him the room was occupied, at 11. 50 pm we received a phone call, and was asked '' who am I speaking to " I replied well who are you he replied that he was the night time something or other and that this room was supposed to be empty and I was not supposed to be in there It was explained in the morning that someone at the front desk had made a mistake. I said at the start of the survey I would recommend to a friend, the reason why is I have stayed there before and I am sure and hope that this would be a one off situation
4 out of 5
Recommended
for Everyone
by A verified traveler

Great no issues.

Posted May 19, 2015
Showed up early before 11 am they got me a room so was very happy with that. Sharks club downstairs good for dinner and a drink
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Quebec

Great hotel not too far from the harbour

Posted May 5, 2015
Pros: The location and the size of the room.
Cons: Everything was as expected and even more.
Location: For those who can walk a little bit, the pier is within walking distance.
We arrived 3 hours earlier than the check-in and there was no problem having access to our room.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to shopping etc.

Posted Apr 28, 2015
I spent one night there, had some food in the local bar/restaurant and watched some television, all was good
3 out of 5
by A verified travelerfrom grande praire alberta

Nice hotel . ,centrally located

Posted Apr 27, 2015
Pros: Location,room.Food at the restaurant.
Location: It is nicely located to downtown amenities.
Bad experience,a dog was barking on our floor for hrs ,even after phoning the front desk.Nothing was done.No apology was offered or any sympathetic remarks from the front desk clerk.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 18, 2015
Nice Room - didn't like that the amenities (pool / gym & hot tub) closed so early. Also the hot tub was way too hot.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Edmonton, Alberta

Nice hotel, but not the best I've been to.

Posted Apr 18, 2015
Pros: the sharks club had great food and service, beds where comfy, big bathroom, tv was great always a movie on.
Cons: Bigger hot tube, bus schedules available at hotel. pool to stay open longer then 10pm
Location: The ABC country dinner was great from breakfast, really close to the hotel 5 minute walking distance. Down town Victoria is a 35-50 minute walk.
A larger hot tube would have been even more enjoyable. As well as the pool staying open longer then 10pm. I would have liked staying at a hotel closer to down town Victoria, or if there was an easier way to get to into town then walking 35 minutes. The staff where very nice, but a little more information about things to do in the area would have been much more helpful. Also to have a bus schedule available at the hotel would have been helpful as well.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Comox, BC

Enjoyed the hot tub!

Posted Mar 30, 2015
Pros: Beds, staff.
Cons: Complimentary light breakfast would be nice. A breakfast area is provided, but the menu is pricey.
Location: Victoria is my home town, so what can I say? There is so much to do and see there and it is all beautiful.
We had a great two-day stay. This hotel is top-notch and well situated in Victoria. The pool and hot tub area are great, as is the workout room. We would recommend this hotel to anyone.