Ratings based on 33 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.8 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Lovely ocean viewPosted Dec 3, 2013
Perfect room, spa like bathroom was a great touch.
for Otherby the Stathams from Vancouver, BC
Title?Posted Nov 1, 2013
Pros: See above. And the location is gorgeous.
Cons: See above.
This is a beautiful hotel. We had dinner there and it was lovely. The staff were great. But when you walk into this hotel, you don't get a sense of care. ie the rug in the main hall sitting area is dirty. I noticed it right away and felt that things looks a little messy. Additionally, our room carpet had a large dirty spot right outside the bathroom. It looks like a stain that can't be removed, but then change the carpet! Its a turn off. The plastic tub map was also not too impressive looking. As a result of this I wondered how much care had been taken with the cleaning as a whole. When we left the room, the cleaning staff were in the hallway. We smiled and said good morning but didn't get a response. Not even eye contact. This makes me wonder how happy your cleaning staff is and the level of training. I think this is an area you need to look into.
for Everyoneby A verified traveler
ExcellentPosted Sep 9, 2013
Cons: There is no breakfast provide but there is a little cafe within the hotel for coffee and pastries etc
Location: Right on the water front. Whale watching on a zodiac is a must.
It is always gratifying when you find a hotel that you book via the Internet far exceeds your expectations and this was one of those times.
for Couplesby MoeJek from Maple Ridge BC CANADA
Perfect stay!Posted Sep 9, 2013
Paid for a Seaview room but the room was on the 2nd floor which wasn't a very good view mostly saw a roof. Called the front desk they were VERY accommodating put us up on the 4th floor the view there was PERFECT. The staff was very friendly. The restaurant downstairs was delicious, service was awesome had some entertainment in the lounge. The bed was super comfy. The room has a sliding door that opens (no deck which is fine as we didn't spend time in the room) but we enjoyed the fresh air. It was super quiet. All in all the perfect stay!
for Everyoneby Aaron from TORONTO, ON
2 nights stayPosted Sep 6, 2013
Nice room and beautiful view to ocean, underground parking is easy to access.
for Everyoneby Tacklow from San Pedro CA
The centrepiece of Sidney by the SeaPosted Sep 3, 2013
Pros: The fresh, modern but warm atmosphere of hotel, staff and surroundings appealed as well as the beautiful setting looking out to Sidney Island.
Cons: Just keep up the good work!
Location: Close to BC Ferries at Swartz Bay and US ferry to Anacortes, Butchart Gardens, marinas, Shaw Ocean Discovery Centre, short drive to downtown Victoria.
Having made a reservation for 3 in one room the hotel accommodated our needs in every way. The fact that, for a small hotel, there are both a very excellent restaurant for lunch and dinner as well as an excellent coffee shop/deli serving delicious deli style breakfasts and light lunches. The coffee shop patrons can spill over into the well appointed reception sitting area of the hotel and in addition tea, coffee and other deli treats can be ordered and enjoyed in the comfort of one's room. Walks on the Sidney waterfront are just outside the front door as is the sea and the views of the beautiful BC coast. For a very reasonable fee there is overnight underground parking for registered guests and free parking for diners at the restaurant. We entertained twice on our stay and our outside guests had no problem securing parking for our dinner times. Our room had a beautiful view of Sidney Island and the fishing pier and the amenities in the room were entirely satisfactory. The rooms are well designed and comfortable and the furnishings new and very well maintained. Wi-Fi at no cost was big plus for those of us that need to stay connected. All in all a very pleasant and enjoyable stay. Full marks over all.
for Everyoneby Anne from Lower Mainland. BC. Canada
Good & not so good.Posted Aug 1, 2013
Pros: The location and the staff.
Cons: As I mentioned, in the bathroom.
Location: It isn't too far from the Swartz Bay ferry terminal on Vancouver Island and about 1/2 ride to Victoria BC from there. Peaceful, flat, easy walking.
The staff are friendly, extremely helpful. The food and staff in the restaurant Haro was excellent/ My friend & I both in our 80's needed a bathroom with grab bars & an accessible shower which was not available. My friend was unable to climb into the tub as it was quite deep and the shower glass shield made it very awkward to access the taps. There were no grab bars within the tub and the safety bath mat for the tub I didn't find until the morning we were leaving. My friend had to sponge bath for 2 days. I was able to access the shower in the tub but very carefully by holding onto the sturdy towel rack on the wall. Other hotels we have stayed in were able to supply a portable grab bar. The morning we were leaving my friend made mention of the problem and we were informed they had 2 rooms with walk in shower. We have the numbers and will use those for future reference. There also was no stool or bench where you could sit to dry your feet etc, in the bathroom. In every other respect it's an excellent hotel in a lovely setting right at the harbour & we had a small balcony with chairs and table which we utilized. It is dog friendly. Their dog is a black lab called Dave.
for Everyoneby Tara from Ontario, Canada
A Room with a viewPosted Jul 25, 2013
It was wonderful to arrive so late at night but still receive good service and rest in such a lovely room with a fabulous view of Sidney Pier! We returned for a 2nd night's stay and were pleasantly surprised to receive a vip card affording us a 15% discount on our dinner at Haro's that night. It would have been nice if a complimentary breakfast was included. I will definitely recommend this hotel to friends and hope to return in the future.
for Couplesby Retirees from Prince George, BC, Canada
Excellent ChoicePosted Jul 10, 2013
This is not a hotel for the average family simply because of cost. For a couple who wants a nice hotel, this place was very nice. The location is delightful for waterfront access and availability to a boardwalk for a stroll. The location in the downtown core makes access to boutiques and restaurants very convenient. The hotel restaurant also has a great view of the waterfront and serves an excellent menu with friendly and efficient staff. Overall we had an enjoyableb 2 days staying here.
for Familiesby Jesse from Vancouver
Great rooms for families with young children!Posted Jun 25, 2013
A fantastic spot, worth every penny! Rooms are spacious and well appointed, and the ocean view from our Seaview Room in the 3rd floor was so relaxing. Right next to the Shaw Ocean Discovery Centre, which is also great for the kids, and a short walk from the Bistro on the pier, which serves excellent breakfasts with views of the ocean on top.