Ratings based on 478 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
82% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Posted Jun 1, 2015
Definitely in need of a renovation. Carpet quite stained. Rips in bedding and shower curtain. Marks in walls. The only redeeming factor is the continental breakfast. Pastries were delicious.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Brandon MB

Great value

Posted May 26, 2015
Pros: The staff, the breakfast the price.
Cons: Cleaning details. IE: behind bathroom door large clusters of hair, window ledge was dirty, view from room was of hotel roof littered with garbage.
Location: We did a number of things closeby, the seawall, fisherman wharf, hikes and toured a castle.
We had read it was noisy being close to the Trans-Canada but we never heard the traffic and got a great nights sleep. The staff was very friendly, the breakfast was great and the location was close to downtown, shopping and great eating places. We would stay here again an highly recommend this place to others.
Comment from Hotel Management
May 28, 2015 by jb, Hotel Management
Thank you for your kind comments. We look forward to seeing you again in a future stay with us.
3 out of 5
by A verified traveler

Hotel room for 1 night

Posted May 25, 2015
Pros: Location.
Cons: Update bedding, have working air conditioner.
Location: Don't know
Air conditioner did not work, unable to open window. Pillows uncomfortable.
Comment from Hotel Management
May 28, 2015 by jb, Hotel Management
Thank you for your comments. Sorry to hear your stay was not to your expectations.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Calgary

Clean & Basic

Posted May 25, 2015
Pros: Nice staff
Cons: Odor - old, unpleasant smell in lobby
Location: Lots near by
Quiet, older, met basic needs for someone not spending a lot of time in the room. No complaints. Not a five star but for the everyday person it fit the bill.
Comment from Hotel Management
May 28, 2015 by jb, Hotel Management
Thank you for your kind comments. We hope to see you again in a future stay with us.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Richmond, BC

Not bad for the price

Posted Apr 26, 2015
Pros: Priced right for a last minute stay.
Cons: Lots of updating needed.
Location: Very good location central to everything
Pretty good location, a bit strange getting into the driveway and the building was a bit tired. The staff was good and very friendly. I wish they had at least a bar fridge, and it might be time to update the TV to a flat screen that would accept a VGA cable from my laptop.
Comment from Hotel Management
May 23, 2015 by jb, Hotel Management
We thank you for your candidness, your comments are important to us.
2 out of 5
by A verified travelerfrom Nanoose Bay, BC, Canada

Noisy

Posted Apr 12, 2015
Pros: Front desk person was friendly.
Cons: Rooms need a serious update and double/triple pane windows would cut down on road noise substantially. More lighting in parking lot.
When I arrived at the hotel in the evening there were a group of 6 youths drinking in the parking lot. Lighting was poor. I was worried about the security of my vehicle. I advised the front desk. The room had single pane windows and was right on Douglas Street. There was an air conditioner unit installed in the window. The road nose traveled right through the unit. The road noise was bad. It was like I was sleeping on the curbside of the Douglas.
Comment from Hotel Management
May 23, 2015 by jb, Hotel Management
We are sorry that your experience did not meet your expectations. We thank you for your candidness.
2 out of 5
by A verified travelerfrom Victoria BC

Very Disappointed

Posted Mar 23, 2015
Pros: One cleaning staff was a very wonderful woman.
Cons: Almost everything
My experience was dreadful. There were two front desk staff who were absolutely rude and very unfriendly. The carpets in my room and in the main hallways were stained and looked very dirty and unappealing. My bed, was sagging on one side it was so old and the mattress was as hard as a rock. The only positive person I encountered there was one of the cleaning staff. She kindly helped to find me a working coffee pot for my room, and was so nice to me. I thanked her with a gift. The two working the front desk, I hope to never see again. I will never stay at Super 8 again.
Comment from Hotel Management
May 23, 2015 by jb, Hotel Management
We are sorry that your experience did not meet your expectations. We thank you for your candidness.
Comment from Hotel Management
May 23, 2015 by jb, Hotel Management
We are sorry that your experience did not meet your expectations. We thank you for your candidness.
Comment from Hotel Management
May 23, 2015 by jb, Hotel Management
We are sorry that your experience did not meet your expectations. We thank you for your candidness.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom .

Reasonable price, breakfast, good bus connections.

Posted Mar 11, 2015
Pros: price and locatoin
Cons: .
Location: .
Clean, comfortable and reasonable price. Good bus connections. Friendly staff. Help yourself breakfast. I've stayed here about 5 times and always good.
Comment from Hotel Management
May 23, 2015 by jb, Hotel Management
Thank you for your kind comments. We hope to see you in the future.
1 out of 5
by A verified travelerfrom Port Hardy, BC

Worst experience ever

Posted Feb 28, 2015
I had of for the rooms using my MasterCard before our trip but because I did not have the same card for a damage deposit I was unable to stay there even though I pd for the rooms. Also it looks very unprofessional when your front desk clerk is having a smoke in the driveway in front of the lobby door.
Comment from Hotel Management
May 23, 2015 by jb, Hotel Management
We are sorry that your experience did not meet your expectations. We thank you for your candidness.
4 out of 5
Recommended
for Families
by anthony loynton.from langley.b.c.

oscars.

Posted Feb 25, 2015 
my son and i used this hotel because we have stayed there before.spoons diner has a good selection of food.but there is also a continental breakfast.
Comment from Hotel Management
May 23, 2015 by Front Desk, Hotel Management
Thank you for comments, we hope to see you in a future stay.