Ratings based on 251 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from white rock

Great hotel and walking distance to everything.

Posted May 17, 2015
We had a quick one night stay. Loved the separate bedroom upstairs with a great king bed. I'd stay again. The only negative is the parking is a block away at an unsecure parking lot.
5 out of 5
Recommended
for Everyone
by A verified traveler

All ggod

Posted May 4, 2015
Pros: location big rooms
great rooms large with high ceilings and beams friendly staff great pub with superb beer
4 out of 5
Recommended
for Everyone
by A verified traveler from f

Walking to downtown area

Posted May 4, 2015
When I arrived outside the hotel, I was disappointed of the non typical hotel entrance and very unimpressive look from the street. Since I have no choice, I circle around the hotel twice still had to park illegally. After quickly dropped off my wife and luggage, however, it turns better after knowing where to park and talking the staffs. I felt much better When we see the room, the sheet, and everything are so clean and neat. It is quite good especially it's location.
5 out of 5
Recommended
for Families
by A verified traveler

満足

Posted May 1, 2015 on Hotels
キッチン、暖炉付き、2ベッドルームの部屋でした。 清掃が行き届いていて清潔な感じを受けました。 1Fのパブではブルワリーのおいしいビールを飲めました。 インナーハーバー、ダウンタウンを歩いて回れる距離にあり便利でした。
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal, QC

My Visit to Victoria

Posted Apr 28, 2015
We got a nice big room. The staff was nice. We also went to the restaurant and we had the best clam chowder ever! The food is Good and the beer is amazing!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Location

Posted Apr 23, 2015
I only gave the staff a 4/5, but frankly, the only way they could have gotten a five would have been to sleep with, or cook for me. They were excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler from kelowna

Great hotel near the water, shops & resturants

Posted Apr 20, 2015
Location: Near the water, lots of great resturants, coffee shops and stores close by
We had a lovely stay, beautiful weather and were pleasantly surprised by the entire experience! Highly recommended
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 19, 2015
Very nice hotel . Stayed for just one night . Very impressed on how clean and spacious the room was . Pub that is attached had great food .
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Close to it all

Posted Apr 19, 2015
Pros: I loved the little microbrewery beer available in the pub. I do hope to find this beer on the mainland.
Cons: We loved the loft area for the King bed, however for those with small children or if 18 stairs are taxing in way this would not be a good fit.
Location: Shopping, restaurants and the harbour. Nice places to walk.
I would certainly recommend the Swans Pub and Hotel. We have been to Victoria many times over the years and have stayed in the larger brand hotels. As a mother travelling with two teens we wanted something very close to down town and this place certainly covered that. First of all, I have to say that every staff member we met was exceedingly helpful and efficient. Big Kudos go to Hugh, Katherine and Kyle. We stayed in the 1 bedroom suite and it was well appointed for an older heritage style building. Lovely artwork and well stocked kitchen area. There was a wedding event on one of the nights we stayed and the festivities in the pub did not bother us – we were on the 3rd floor. You are closer to down town so you will hear general street noise but this would be expected. It is nice to see the building’s history being maintained and I can see that there is much pride in the team that works here.
3 out of 5
by A verified traveler

Posted Apr 13, 2015
Pros: Location
Cons: More pictures of actual rooms on website.
Would have liked to have more than two towels for a two bedroom room. I had to use a hand towel to dry off! Also, more than two pillows please!