Ratings based on 236 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Montreal, QC

My Visit to Victoria

Posted Apr 28, 2015
We got a nice big room. The staff was nice. We also went to the restaurant and we had the best clam chowder ever! The food is Good and the beer is amazing!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Location

Posted Apr 23, 2015
I only gave the staff a 4/5, but frankly, the only way they could have gotten a five would have been to sleep with, or cook for me. They were excellent.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom kelowna

Great hotel near the water, shops & resturants

Posted Apr 20, 2015
Location: Near the water, lots of great resturants, coffee shops and stores close by
We had a lovely stay, beautiful weather and were pleasantly surprised by the entire experience! Highly recommended
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 19, 2015
Very nice hotel . Stayed for just one night . Very impressed on how clean and spacious the room was . Pub that is attached had great food .
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver

Close to it all

Posted Apr 19, 2015
Pros: I loved the little microbrewery beer available in the pub. I do hope to find this beer on the mainland.
Cons: We loved the loft area for the King bed, however for those with small children or if 18 stairs are taxing in way this would not be a good fit.
Location: Shopping, restaurants and the harbour. Nice places to walk.
I would certainly recommend the Swans Pub and Hotel. We have been to Victoria many times over the years and have stayed in the larger brand hotels. As a mother travelling with two teens we wanted something very close to down town and this place certainly covered that. First of all, I have to say that every staff member we met was exceedingly helpful and efficient. Big Kudos go to Hugh, Katherine and Kyle. We stayed in the 1 bedroom suite and it was well appointed for an older heritage style building. Lovely artwork and well stocked kitchen area. There was a wedding event on one of the nights we stayed and the festivities in the pub did not bother us – we were on the 3rd floor. You are closer to down town so you will hear general street noise but this would be expected. It is nice to see the building’s history being maintained and I can see that there is much pride in the team that works here.
3 out of 5
by A verified traveler

Posted Apr 13, 2015
Pros: Location
Cons: More pictures of actual rooms on website.
Would have liked to have more than two towels for a two bedroom room. I had to use a hand towel to dry off! Also, more than two pillows please!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 7, 2015
We enjoyed our stay, will probably stay at Swans again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Location. Unique Place!

Posted Mar 26, 2015
Great place. Wonderful to have a kitchenette! Great location!
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Mar 25, 2015
Convenient, clean, close to harbour, restaurants, chinatown, shops. Great pub. Live music every night.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Surrey, BC

Central location, walking distance to everything

Posted Mar 21, 2015
Staff extremely friendly, home away from home experience, would definitely stay again, great music and great food in pub, everything at your fingertips