Ratings based on 1,028 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Richmond BC Canada

Vety noisy place to stay

Posted Jul 28, 2014
Pros: The size of the room.
Cons: Instal air conditioning to all rooms.
Location: Walking distance to harbour and parliament building.
The location is ok. It's walking distance to the harbour and Parliament building. The size of the room is very good with two separate bath rooms. The floor is NOT clean and left with some food from the previous customer. Worst thing to me: There is NO air conditioning in the room at all. All windows have to be kept opend all night long and I still felt hot. It is so noisy outside. Peoples played and made loud noise on the street even at 2am in the morning. I could NOT sleep at all because of the noise outside with the window opened. I will not come back to this hotel anymore!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location and room amenities.

Posted Jul 28, 2014
Have stayed here 4 times on trips, home away from home. Love the little hipster wine/coffee bar too
5 out of 5
Recommended
for Families
by A verified traveler from Temecula, CA

Close and convenient

Posted Jul 23, 2014
Pros: Clean, convenient,
We stayed in a king suite with separate living room and sofa bed. Included separate toilet. Full kitchen. Even had European washer and dryer to do our laundry. Convenient to everything. Just a short two block walk to Empress Hotel, Harbor, etc. which was better as it is cheaper and quieter. Very clean and well kept. Would stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Nanaimo BC

close to down town

Posted Jul 20, 2014
Pros: llocation
Cons: very little
Location: good food and shops
great room very clean staff very good will go back soon
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Quiet stay...just of main roads

Posted Jul 15, 2014
Pros: Location, hotel is environmentally friendly, great staff, family friendly yet still quiet for a couple
Location: Walking distance from wharf, shops, restaurants, museums, landmarks (Fairmont Empress, Government Bldg., etc)
Disappointed the jacuzzi was closed. Would like to have soaked after a long day of walking. Roof top garden was also being renovated and not accessible.
5 out of 5
Recommended
for Couples
by A verified traveler

Great location and decore.

Posted Jul 14, 2014
Went to Victoria (from Calgary) for a quick weekend getaway. This hotel was in an amazing location. Decorated very modern but classic.
2 out of 5
by A verified traveler from Vancouver B.C.

Business type hotel, no extras

Posted Jul 11, 2014
Pros: If I was there on business not pleasure it would be fine
Nice bell man but the hotel is more geared to business than family. Not too pleasant to look straight into other rooms
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton, AB

Great hotel!

Posted Jul 9, 2014
Friendly, informative staff. Clean comfortable rooms. Washer/dryer in our suite. Reasonable rates and good location. Easy walk to inner harbour. And a movie theatre! So impressed. :)
5 out of 5
Recommended
for Everyone
by A verified traveler from vancouver bc

modern hotel close to central downtown

Posted Jul 6, 2014
very modern and new hotel near downtown. Walking distance to clubs and shopping centers. staffs were very nice.. it was a pleasant stay!
4 out of 5
Recommended
for Everyone
by A verified traveler from Alberta

Excellent way to spend Canada Day

Posted Jul 4, 2014
Great location, very helpful staff and clean room; however... the ladies' handicap pool bathroom stall was very unclean. We were thrilled the staff opened up the 8th floor for guests to view the fireworks for Canada Day. A very nice and patriotic gesture from a great team. Secure underground parking is great too!