Ratings based on 1,269 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified travelerfrom Calgary, AB

Great Family Accomodation

Posted Jan 27, 2015
Pros: Loved the pool, rooms, movie theatre, underground parking, location
Cons: Our room wasn't super clean. I understand that you probably keep a few rooms for families and they aren't in the best condition.
Our stay was excellent. Kids loved the room and having a suite is essential when travelling with a family.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Portland, OR

High-end hotel in a great location at a budget pri

Posted Jan 27, 2015
Pros: The extra touches like the 2 electric fireplaces, in-suite clothes washer/dryer, and dishwasher were amazing.
Cons: The wi-fi internet dropped occasionally. The only vegetarian protein at the breakfast buffet was yogurt or hard-boiled eggs.
Location: There isn't a whole lot within a block or two, but just beyond that is the whole downtown area and inner harbor.
We were impressed with just about every aspect of our stay. The suite was a nice size, comfortable, and very modern. The electric fireplaces in the living room and bedroom and the in-floor heating in the bathroom made it quite cozy. The full kitchen, in-suite clothes washer/dryer and dishwasher were amazing conveniences. We still can't believe how little we paid for such luxury.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom calgary, ab

Nice rooms, staff and amenities

Posted Jan 19, 2015
Cons: Bed sheets are crunchy. When sharing a bed it woke the other person up when the other rolled over.
Location: Short walk to mostly everything we did. Shopping, restaurants, ocean.
Loved it. Very cozy and staff are very welcoming and helpful. Spa was great. Cafe in the lobby was delicious. Room was clean and warm. Had everything we needed. Loved the heated floors in the he bathrooms.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Portland Oregon

Condo building being used as a hotel.

Posted Jan 19, 2015
4th time I have stayed here and every time is great
5 out of 5
Recommended
for Everyone
by A verified traveler

Well-equipped suite in a well-appointed hotel

Posted Jan 15, 2015
Very comfortable and enjoyable stay. Will plan on staying there again when in Victoria.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom G

Close to bus station and rental car depot

Posted Jan 9, 2015
I required a nice hotel near services to enable me to visit Duncan on s genealogical exposition.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle

Close proximity to everything you want to do.

Posted Jan 7, 2015
Pros: I love that the rooms feel more like an apartment than a hotel room. Great for a family stay.
Cons: I know it's for security, but we had to insert our room key EVERY TIME we rode the elevator; going up or down. It's a little irritating.
Location: The Empress, Chinatown, The Waterfront, The Parliament Building and the Royal BC Museum.
Overall I was very pleased with our experience. The location is ideal and the rooms are fantastic.
5 out of 5
Recommended
for Everyone
by A verified traveler

Relaxing weekend

Posted Jan 5, 2015
Room was great lots of space. Enjoy the pool and SPA. Movie theater was great for the kids. I will totally come back to this hotel.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Alberta

Christmas vacation in Parkside

Posted Jan 5, 2015
Pros: Large pool, large hottub, well equipped gym, location to downtown, beautiful atrium, Fantastico cafe in lobby
Cons: Sound proofing (elevator shaft noisy) Door installed in ensuite bathrooms More powerful bathroom fans needed
Location: Great location, downtown, very walkable to most amenities
We spent 9 nights over the Christmas break (6 nights in a two bedroom suite, 3 nights in a one bedroom). We enjoyed the location being so close to all the downtown amenities, sights, restaurants, shopping. The staff were very nice, very accommodating, always asking whether we needed anything else to make our stay more comfortable.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom toronto

This is a top notch hotel. guaranteed to impress.

Posted Dec 30, 2014
This hotel is in prime location. Prime amenities. Fantastic value. Rooms are beautiful. Large. Luxurious. The hotel spared no expenses it really is an impressive hotel. Beautiful property.