Ratings based on 248 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
90% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom Vancouver Island

Lack of Sleep

Posted Dec 23, 2014
Pros: They let me leave my luggage there until I was ready to move on later in the day.
Cons: As I mentioned above, staff communications. Also, the hotel needs some serious work on sound-proofing between rooms and hallways.
Location: This hotel is in Sidney, which is a charming town on Vancouver Island. It is an easy walk around town from the hotel.
This hotel is the nearest to the Victoria airport. I always choose it for this reason. And then, I am always woken up, without getting a full night's sleep. I have stayed here many times, and this is always my experience. This past stay, I arrived on the last flight of the day at the airport. It was around 2 AM when I finally went to bed. I noticed that the signs for the door were missing. (The 'Do not disturb' sign.) The next morning, a maid knocked on my door quite early to make up my room. She did not know that I was a late check-out. This is a clear communications problem that the hotel has. I gave up, and got up at that time, as the children in the room next to me were making a lot of noise.
3 out of 5
by A verified travelerfrom Duncan, B.C.

Convenient to airport and restaurants

Posted Dec 18, 2014
Pros: Convenience to airport
Cons: Cleaner rugs in hotel hallways - the smelled awful. Not a great first impression!!
Location: Great things to see and do, unfortunately, we booked in late in the evening when most shops were already closed.
The hallways smell of smoke and dirty carpets. They really need freshening up. The meal was good in the sportsbar. The room was clean and the beds comfortable.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Cortes Island, BC

Close to the airport

Posted Dec 17, 2014
Pros: The staff is very friendly and the room was comfortable.
It was a repeat stay for us, because we liked the hotel and it was near the airport.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom North Saanich

Excellent location, close to yyj

Posted Dec 8, 2014
Perfect location for me. Facility is getting a little older now but staff is friendly and provided good customer service. Continental breakfast is standard fare.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom toronto

minutes to airport

Posted Dec 2, 2014
Pros: location
Cons: heating/ac noisy
close to airport; shuttle service and wake up call was excellent
3 out of 5
Recommended
for Everyone
by A verified traveler

close to airport

Posted Nov 20, 2014
ok nothing wrong with hotel. needs a bit of renovation
2 out of 5
by A verified travelerfrom Regina

Close to airport

Posted Oct 22, 2014
Pros: Location
Cons: Room needs maintenance
Location: Lots of smalls hops and restaurants
The staff at the hotel were very helpful and pleasant but the hotel needs some maintenance. Half of the lightbulbs in our room were burnt out, the clock would not turn on and the air conditioner did not work properly so the room was very hot since none of the windows opened. The hotel is very close to the airport and has a decent free breakfast. It is also within walking distance to a lot of shops and restaurants. It is okay for a short stopover from the airport
4 out of 5
Recommended
for Everyone
by A verified traveler

close to arena

Posted Oct 20, 2014
Pros: close to restaurants and shopping
was comfortable and close to arena also close to restaurant and shopping
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to the ferry and airport

Posted Oct 19, 2014
Flew into Victoria late needed a room. Bed was comfortable, staff were great.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom vancouver island

Nice hotel 5 minutes to airport

Posted Oct 15, 2014
My experience was positive. Very nice hotel staff, clean room, quiet for being so near the highway