Ratings based on 260 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
91% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel, close to Victoria airport

Posted Feb 4, 2015
Spacious, comfortable room. Easy check & check out. Excellent service to airport. Ample breakfast.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Duncan bc

Clean hotel and pet friendly

Posted Jan 24, 2015
More than satisfactory was only there one night. Good location for our needs
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Vernon, BC

Nice hotel, close to the Victoria Airport

Posted Jan 9, 2015
Pros: Reasonable lodging for a reasonable price - included a continental breakfast too.
Cons: Walls are thin, doors are noisy when people are going in and out of other rooms. Bring ear plugs.
Overall this was good value for the money spent. The staff was very friendly and helpful. The continental breakfast was like most others I've experienced but everything was clean and tidy.
2 out of 5
by A verified travelerfrom Vancouver Island

Lack of Sleep

Posted Dec 23, 2014
Pros: They let me leave my luggage there until I was ready to move on later in the day.
Cons: As I mentioned above, staff communications. Also, the hotel needs some serious work on sound-proofing between rooms and hallways.
Location: This hotel is in Sidney, which is a charming town on Vancouver Island. It is an easy walk around town from the hotel.
This hotel is the nearest to the Victoria airport. I always choose it for this reason. And then, I am always woken up, without getting a full night's sleep. I have stayed here many times, and this is always my experience. This past stay, I arrived on the last flight of the day at the airport. It was around 2 AM when I finally went to bed. I noticed that the signs for the door were missing. (The 'Do not disturb' sign.) The next morning, a maid knocked on my door quite early to make up my room. She did not know that I was a late check-out. This is a clear communications problem that the hotel has. I gave up, and got up at that time, as the children in the room next to me were making a lot of noise.
3 out of 5
by A verified travelerfrom Duncan, B.C.

Convenient to airport and restaurants

Posted Dec 18, 2014
Pros: Convenience to airport
Cons: Cleaner rugs in hotel hallways - the smelled awful. Not a great first impression!!
Location: Great things to see and do, unfortunately, we booked in late in the evening when most shops were already closed.
The hallways smell of smoke and dirty carpets. They really need freshening up. The meal was good in the sportsbar. The room was clean and the beds comfortable.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Cortes Island, BC

Close to the airport

Posted Dec 17, 2014
Pros: The staff is very friendly and the room was comfortable.
It was a repeat stay for us, because we liked the hotel and it was near the airport.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom North Saanich

Excellent location, close to yyj

Posted Dec 8, 2014
Perfect location for me. Facility is getting a little older now but staff is friendly and provided good customer service. Continental breakfast is standard fare.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom toronto

minutes to airport

Posted Dec 2, 2014
Pros: location
Cons: heating/ac noisy
close to airport; shuttle service and wake up call was excellent
3 out of 5
Recommended
for Everyone
by A verified traveler

close to airport

Posted Nov 20, 2014
ok nothing wrong with hotel. needs a bit of renovation
3 out of 5
Recommended
for Couples
by A verified traveler

Friendly staff.Convenient to Ferry terminal.

Posted Nov 18, 2014 on Hotels.com
Staff are very friendly and helpful. Place is definitely in need of an update.