Ratings based on 260 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Good hotel, close to Victoria airportPosted Feb 4, 2015
Spacious, comfortable room. Easy check & check out. Excellent service to airport. Ample breakfast.
for Everyoneby A verified travelerfrom Duncan bc
Clean hotel and pet friendlyPosted Jan 24, 2015
More than satisfactory was only there one night. Good location for our needs
for Business Travelersby A verified travelerfrom Vernon, BC
Nice hotel, close to the Victoria AirportPosted Jan 9, 2015
Pros: Reasonable lodging for a reasonable price - included a continental breakfast too.
Cons: Walls are thin, doors are noisy when people are going in and out of other rooms. Bring ear plugs.
Overall this was good value for the money spent. The staff was very friendly and helpful. The continental breakfast was like most others I've experienced but everything was clean and tidy.
by A verified travelerfrom Vancouver Island
Lack of SleepPosted Dec 23, 2014
Pros: They let me leave my luggage there until I was ready to move on later in the day.
Cons: As I mentioned above, staff communications. Also, the hotel needs some serious work on sound-proofing between rooms and hallways.
Location: This hotel is in Sidney, which is a charming town on Vancouver Island. It is an easy walk around town from the hotel.
This hotel is the nearest to the Victoria airport. I always choose it for this reason. And then, I am always woken up, without getting a full night's sleep. I have stayed here many times, and this is always my experience. This past stay, I arrived on the last flight of the day at the airport. It was around 2 AM when I finally went to bed. I noticed that the signs for the door were missing. (The 'Do not disturb' sign.) The next morning, a maid knocked on my door quite early to make up my room. She did not know that I was a late check-out. This is a clear communications problem that the hotel has. I gave up, and got up at that time, as the children in the room next to me were making a lot of noise.
by A verified travelerfrom Duncan, B.C.
Convenient to airport and restaurantsPosted Dec 18, 2014
Pros: Convenience to airport
Cons: Cleaner rugs in hotel hallways - the smelled awful. Not a great first impression!!
Location: Great things to see and do, unfortunately, we booked in late in the evening when most shops were already closed.
The hallways smell of smoke and dirty carpets. They really need freshening up. The meal was good in the sportsbar. The room was clean and the beds comfortable.
for Everyoneby A verified travelerfrom Cortes Island, BC
Close to the airportPosted Dec 17, 2014
Pros: The staff is very friendly and the room was comfortable.
It was a repeat stay for us, because we liked the hotel and it was near the airport.
for Everyoneby A verified travelerfrom North Saanich
Excellent location, close to yyjPosted Dec 8, 2014
Perfect location for me. Facility is getting a little older now but staff is friendly and provided good customer service. Continental breakfast is standard fare.
for Everyoneby A verified travelerfrom toronto
minutes to airportPosted Dec 2, 2014
Cons: heating/ac noisy
close to airport; shuttle service and wake up call was excellent
for Everyoneby A verified traveler
close to airportPosted Nov 20, 2014
ok nothing wrong with hotel. needs a bit of renovation
for Couplesby A verified traveler
Friendly staff.Convenient to Ferry terminal.Posted Nov 18, 2014 on Hotels.com
Staff are very friendly and helpful. Place is definitely in need of an update.