Ratings based on 703 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Great location , great hotel, great staff

Posted Jul 13, 2014
Pros: Everything
Cons: A gym would be a good addition
Location: Very central, restaurants and pubs,bars etc
This hotel is in a great location as this city is one of the great walking city's of the world you are centrally located and it is easy to get around also great restaurants and nightlife.
5 out of 5
Recommended
for Everyone
by David from Cambridge England

Great Hotel

Posted Jun 27, 2014
Perfect position right on the waterfront. Our room was wonderful with panoramic harbour views and balcony. Equipped with everything you would need. Exceptionally helpful and friendly staff. Garage parking. Complimentary breakfast was great. All hotels should be like this.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in the heart of downtown Victoria.

Posted Jun 27, 2014
Very pleasant stay. Friendly staff. Nice breakfast. Comfortable beds.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida USA

Unbeatable view of the harbour.

Posted Jun 25, 2014
Pros: The wonderful views from every room.
Cons: Nothing.
Location: The location is within walking distance to almost everything in the downtown Victoria area.
We were upgraded to a suite and it was wonderful. Unfortunately, we could only stay one night. The staff was very accommodating as regards to leaving our luggage until the late afternoon when our plane departed Victoria. In fact, the desk staff allowed us to access our luggage twice during the day and gave no indication that it was an aggravation to them.
5 out of 5
Recommended
for Everyone
by Cathy from nr Redhill,Surrey,UK

Pure luxury.

Posted Jun 25, 2014
Pros: Everything in the hotel was done to perfection.
Cons: It would have been lovely to find some milk in the fridge for ouf first cup of tea.The Canadians drink mostly coffee.
Location: The hotel was well placed,overlooking the inner Harbour of Victoria.Just a short walk away and one was in the centre which was very interesting.
This was a wonderful experience,there was so much room in the suite,
5 out of 5
Recommended
for Everyone
by Robert from Montreal

I felt like a rock star

Posted Jun 22, 2014
Location: Location couldn't be more central. A block from Douglas Street, the main downtown drag.
I really couldn't believe by eyes when I opened the door to my room. Stretching out before me was a spacious living room, facing a large balcony overlooking Victoria Harbour. A full kitchen/dining area where I could have prepared a dinner party. And of course, a separate bedroom, also with views on two sides looking onto the water. The staff were friendly, attentive and discreet. And complementary breakfast in a lovely airy restaurant overlooking boat docks. Truly a lovely hotel, and my only regret was that I could only stay one night!
5 out of 5
Recommended
for Everyone
by Betty from Colorado

Wonderful waterfront location!

Posted Jun 21, 2014
Traveling with mother limited in mobility. Beautiful suite with two bed/ bath and waterfront view with balcony access to sights and sounds of various harbor activities in Victoria! Free parking and complimentary breakfast delivered for nominal fee...staff helpful and pleasant! Close to shopping etc.
5 out of 5
Recommended
for Everyone
by A verified traveler from New jersey

nice hotel close to everything

Posted Jun 18, 2014
Pros: location, various typs of room and prices and the greatest staff
Cons: not much to be done at all
Location: sightseeing,shopping seaplane to great locations tours
the hotol as all price levels with excellent views they did everything to make our stay the best we have been there4 times now and look forward to the next trip
5 out of 5
Recommended
for Couples
by A verified traveler

great hotel and great location

Posted Jun 13, 2014
Pros: The location is great and the facilities very good. The staff gave us first class treatment.
Cons: Please correct the problems with the automatic card entry to parking lot
Location: The hotel is in the heart of the downtown area of Victoria and very close to most attractions and many restaurants .
We decided to try the hotel as we liked the location and it was a change from our normal hotel. Also, the rate was particularly good considering the quality. On arrival we were upgraded and provided with generous assistance to get settled.
3 out of 5
by gia from victoria

Good time charlie

Posted Jun 11, 2014
It was great expect the front desk That is all. Bye now.