Ratings based on 737 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Friendly staff and good location

Posted Oct 31, 2014
Cons: The breakfast menu was very basic and can be improved.
The staff at the hotel were friendly and helpful. The hotel location is prime.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good central location and quiet

Posted Oct 28, 2014
Pros: Just 2 blocks off the main tourist area and great restaurants in easy walking distance
easy check in and polite staff. Free WI Fi and water. Clean & quiet large comfortable rooms.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice upgrade!

Posted Oct 25, 2014
We only stayed at the VR one night at the end of our trip to Victoria and Tofino. We arrived late in the evening and had only put in a reservation, but not paid for our room as yet. They gave us an upgrade with a harbor view - instead of a standard room, we ended up in a two bedroom suite! It was awesome! Unfortunately, we had to leave early for a flight and missed out on the complimentary breakfast.
4 out of 5
Recommended
for Families
by A verified travelerfrom Creston BC

Easy walk to the Victoria Marathon start

Posted Oct 20, 2014
Pros: The kitchen unit is well stocked for family cooking. It is also very quiet. We enjoy the breakfast facilities
Cons: The lounge chairs are not that comfortable
Location: Great location for downtown
We have stayed here for 15 years for the Marathon with our family
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Papakolea, HI

Nice and clean hotel. Friendly staff.

Posted Oct 14, 2014
Pros: Pretty much everything.
Cons: The two plants in the entrance planter needs replacement. (minor)
Location: It's pretty much located to everything. Chinatown, Gov St and the Empress Hotel, however, you need to walk to get to these locations.
The hotel was great. Staff was just great. Breakfast had a great selection. Nice to have bottled water & next day weather forecast delivered by housekeeping every day.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne, Australia

Loved this place, comfort and style abound

Posted Oct 12, 2014
We had two rooms with a sitting room and though we paid a lot for just two people, it was totally worth it. Insanely beautiful view. Fabulous, friendly staff. Great amenities. This would be brilliant for a week - kitchen was well appointed. Close to everything and very comfy place to sleep in! Loved every inch of it.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Southern California

Perfect location

Posted Oct 4, 2014
Wonderful view if you get a room facing the harbor. It was so fun to watch the boats and float planes all day. It was a perfect location downtown to walk to many attractions and eateries without driving. Going to Butchart Gardens, Hatley Castle and Dallas road were the only times we drove. The staff was outstanding! The continental breakfast was also a money saver. The bed and linens comfortable and important to me-water temperature and pressure-not an issue. We look forward to returning!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Portland OR

great location. everything within walking distance

Posted Sep 27, 2014
Pros: location, staff, comfort, amenities, free parking!
Cons: A restaurant onsite that was open for dinner. Room service
Location: shopping, ferry terminals, museum, shuttle buses, whale watching,
Our first time to Victoria and it was great. The hotel was in a terrific location, and the only time we needed our car was to visit Buchart Gardens. The hotel staff was super friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom chicago

Phenomenal accommodations and care!

Posted Sep 24, 2014
Stunning view, spacious and comfortable rooms, wonderful location, caring and helpful staff. Absolutely recommend this hotel! Made our trip to beautiful Victoria!!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ocean City, MD

Great hotel - Close to Everything

Posted Sep 19, 2014
Pros: Relaxing. Nice breakfast room with waitress service. Pretty view out back.
Cons: The entrance is very hard with suitcases and steps to manage for older folks. Even though there is a ramp, it would be nice to have a porter.
Location: Nice walking area down to the Empress as well as Government St. only a block away. Catch the Hop On bus in front of the Empress.
We stayed in a City View room on the 7th floor and it was fine with a balcony. I'm sure the view was much better on the water but we were looking for a good price for 3 nights and thought this was a good value thru Expedia. We even had a portable air conditioner in the room unlike my sister who stayed at the Empress and had none. A friend stayed at the Royal Scot and she didn't have a/c either so this hotel is a good one if the weather is expected to be warm as it was when we checked in Sept. 14.