Ratings based on 275 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
83% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Very disappointing stay

Posted Sep 20, 2014
Pros: Nothing.
Cons: Everything.
Location: Easy access from the highway.
We arrived to be told that our King Size Room was not available. The Hotel claimed to have notified us... NOT! We ended up with 2x Queens (for the same price... like they were doing us a favour). There were earplugs on the bedside table... there's a reason for that! The noise level from the road was quite high. The curtains interfered with the distribution of air from the air conditioner.. we tried to adjust the setting, but it seemed to make no difference. The towels and linens were dingy and not at all clean smelling. Not the 1st Best Western where we've been totally disappointed... but definitely last... no more Best Westerns for us.
4 out of 5
Recommended
for Everyone
by A verified traveler from LINCOLN, CA

JUST STOPPING FOR THE NIGHT AFTER A LONG DRIVE.

Posted Sep 15, 2014
Pros: EASY TO CHECK IN AND OUT, PLUS EASY ACCESS TO THE ROOM.
Cons: NOT MUCH. THE EAR PLUGS WERE A NICE TOUCH FOR THE NOISE, BUT WE DID NOT HAVE TO USE THEM.
Location: WE HAD BEEN HERE BEFORE, SO ALREADY KNEW ABOUT THE HARVEY HOUSE, OVER BY THE TRACKS.
I AM NOT SURE IF THIS IS THE BARSTOW BEST WESTERN. WE BOOKED THROUGH EXPEDIA AND DID NOT GET A RECIEPT WHEN CHECKING OUT. THIS WAS OUR 15TH NIGHT ON THE ROAD. WE WERE SO TIRED - THE TRAINS NEVER WOKE US UP AND THE BREAKFAST THE NEXT MORNING WAS GOOD.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 31, 2014
Pros: Good breakfast with efficient help
Cons: Could be quieter
Location: N/A
Handy to drop off highway 40 then back on the next morning on our way to Sedona, AZ
3 out of 5
by A verified traveler

Train across the street

Posted Aug 24, 2014
Pros: Easy on and off the freeway.
Cons: They give you ear plugs, but its pretty loud with the train and freeway noise.
Very convenient off the freeway location, but its loud.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel

Posted Aug 12, 2014
The hotel is clean, breakfast is good! the only thing is not very good is Wi-Fi.
3 out of 5
Recommended
for Everyone
by A verified traveler from Colo

stopped while on a trip

Posted Jul 23, 2014
Had reserved a king bed but was given 2 queen beds. Not that big of a deal. The entrance to the site was kind of hard to get into, it was on a corner next to the freeway entrance. We were there when traffic was light so we managed to do it with no issues. The rooms were all outside entrances but that was no big deal. The staff was friendly and the rooms were comfortable
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jul 21, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified traveler from L.A. Ca

Clean rooms

Posted Jul 15, 2014
Pros: Cool and clean
Cons: Did not stay long enough to notice anything
Location: Great location. Although good care must be take when exiting the parking lot
Good experience; nice rooms and good service. Capable,
3 out of 5
Recommended
for Business Travelers
by Annie from Austrslia

Best western desert villa Barstow

Posted Jul 14, 2014 on Hotels.com
Good basic motel. But a little disconcerting to have mirror door opposite bed!
5 out of 5
Recommended
by CJ from California

Posted Jul 10, 2014 on Hotels.com
Staff was very friendly and helpful. Very quite, even with a full house. Breakfast was very good. Overall very clean.