Outdoor pool, open 9 AM to 10 PM, sun loungers

Reviews of Days Inn by Wyndham Barstow

2 out of 5
Days Inn by Wyndham Barstow
1590 Cool Water Lane, Coolwater & Roberta, Barstow, CA

Reviews

6.8
Rating 10 - Excellent. 200 out of 1001 reviews" "
Rating 8 - Good. 279 out of 1001 reviews" "
Rating 6 - Okay. 267 out of 1001 reviews" "
Rating 4 - Poor. 139 out of 1001 reviews" "
Rating 2 - Terrible. 116 out of 1001 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Melissa

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Dirty floor Dirty bedsheets
Stayed 1 night in Mar 2024
Response from Manager on Mar 12, 2024
Hello Melissa, We apologize for any inconvenience you experienced and appreciate your feedback. Our housekeeping team is always working diligently to maintain a clean environment for our guests' comfort. Your comments have been noted for further review. Thank you for bringing this to our attention.

6/10 Okay

Kristi

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Rough area of city. I wouldn’t feel safe if I was traveling alone. The front desk was very nice and helpful. This place has definitely had better days. It needs some upgrades.
Stayed 1 night in Feb 2024
Response from Manager on Mar 5, 2024
Hello Kristi, We appreciate your feedback on our front desk team and will share your kind words with them. Our location is in a dynamic urban environment, and we recommend exploring the area during daylight for a pleasant experience. Your insights on our property are valuable, and we continuously strive to enhance our facilities for future guests to enjoy.

6/10 Okay

Annabell

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Manager on Mar 6, 2024
Hello Annabell, We appreciate you choosing our hotel for your recent stay. Please feel free to contact us directly with any feedback from your experience, as we strive to improve our services for our valued guests. We look forward to welcoming you back in the future.

10/10 Excellent

Alejandro

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is good, it has microwave, refrigerator and a small tv with cable. Expect to hear noises from the neighbors either on top of you or to the side.
Stayed 4 nights in Feb 2024
Response from Manager on Mar 2, 2024
Hello Alejandro,We appreciate you sharing your feedback with us. Our hotel offers amenities like microwaves, refrigerators, and cable TV for guest convenience. Please note that noise levels may vary depending on guests' activities. Your input helps us improve our services for future guests' comfort.

2/10 Terrible

Justine

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The A/C doesn’t work really well, i put it on high with 65 degrees and yet it was still HOT ! The Bed sheets had burnt cigarettes on it, Not 1 sheet, but ALL 3 of them ! and also the Head Board was broken and was support by two pieces of wood that i don’t even understand what was the main point about it. Finally, with the icing on the top, the Bed was filled with BED BUGS!!! It was so bad i had to go find a nearest gas station to get benadryl.
Stayed 1 night in Jan 2024
Response from Manager on Jan 31, 2024
Hello Justine, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

8/10 Good

Aaron

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a pretty basic no frills motel. The bed was clean and the microwave worked. The HVAC unit on the wall was noisy and the motor squealed loudly when the unit cycled on, but it did help to drown out the noisy neighbors and highway noise. The wifi is very slow, I averaged 0.89 mpbs down, 0.56 mbps up, before I gave up and went to my phone hotspot. The breakfast was a nice touch and the staff were friendly. The ev chargers in the parking lot are of the charge point variety and worked perfectly with a 6.6kw charge rate that left my bolt fully charged in the morning.
Response from Manager on Jan 16, 2024
Hello Aaron, Thank you for your feedback on your recent stay. We're glad to hear that you found the bed clean and the microwave in working order. We apologize for any noise disruptions caused by the HVAC unit and are currently looking into resolving this issue. We're sorry to hear about your experience with the wifi, and we will share this information with our technical team for further investigation. We appreciate your positive comments about our breakfast and friendly staff. We hope to welcome you back in the future for an even better stay.

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice. New hard floor and was clean. Nice new bathroom sink countertop. New paint. I was pleased too because the location is quite and you exit the parking lot and in a short distance you have access to the freeway and restaurants. So, you can’t beat the location and the price is right!
Stayed 3 nights in Dec 2023
Response from Manager on Dec 30, 2023
Hello Harold,Thank you for your positive review! We're thrilled to hear that you found our staff to be nice and our facilities clean and well-maintained. It's great to know that you also enjoyed the convenient location and easy access to the freeway and nearby restaurants. We appreciate your feedback and hope to welcome you back in the future for another pleasant stay!

4/10 Poor

Desirea

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Dec 16, 2023
Hello Desirea, We apologize for any inconvenience you may have experienced during your stay with us. If you have any feedback or concerns, please don't hesitate to reach out to us directly, as we value your input and would like to address any issues to ensure a better experience in the future.

10/10 Excellent

Joel

Stayed 1 night in Dec 2023
Response from Manager on Dec 14, 2023
Hello Joel,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a wonderful experience with us. We appreciate your support and hope to welcome you back again soon.

10/10 Excellent

Shanequa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Manager on Dec 9, 2023
Hello Shanequa,Thank you for choosing our hotel for your stay. We’re delighted to hear that you had a wonderful experience with us. If you have any further comments or feedback, please feel free to reach out to us directly. We hope to welcome you back soon for another excellent stay.

6/10 Okay

Andres

All of it need help.
Stayed 1 night in Dec 2023
Response from Manager on Dec 7, 2023
Hello Andres, Thank you for sharing your feedback with us. We regret to hear that you encountered some difficulties during your stay. We appreciate your input and will take it into consideration to improve our services for future guests. Should you wish to discuss your concerns further, please feel free to reach out to our management team directly.

4/10 Poor

Kaichun

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The good thing is they have ChargePoint EV charge station. But the house cleanning and maintainance staffs doesn't know how to do their job, sheet dirty, things broken, some places never get clean.
Stayed 1 night in Nov 2023
Response from Manager on Nov 30, 2023
Hello Kaichun, Thank you for sharing your feedback about our ChargePoint EV charge station. We appreciate your comments regarding house cleaning and maintenance. We take issues like these seriously and will address them with our staff to ensure improvements are made.

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Nov 1, 2023
Hello Kathy,Thank you for your exceptional rating! We are delighted to hear that your stay exceeded your expectations. We appreciate your positive feedback and hope to welcome you back soon for another outstanding experience at our hotel.

10/10 Excellent

Sharon

Traveled with partner
Liked: Staff & service, property conditions & facilities
Nice staff, clean facilities.
Stayed 1 night in Oct 2023
Response from Manager on Nov 1, 2023
Hello Sharon,Thank you for taking the time to share your positive feedback regarding our staff and clean facilities. We are delighted to hear that you had a pleasant experience during your stay. Your kind words motivate us to continue providing the best service possible. We appreciate your patronage and hope to welcome you back again soon.

10/10 Excellent

P R, FRESNO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking easy front desk person that is MS Diane is pleasant and helpful
Stayed 1 night in Oct 2023
Response from Manager on Oct 14, 2023
Hello P R,Thank you for your positive feedback on our front desk staff! We're glad to hear that Ms. Diane was both pleasant and helpful during your check-in.

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Oct 11, 2023
Hello Chris,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

10/10 Excellent

lizhuang

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Just for one night stay , quick check in and easy to park ! The room really clean ! Great price for one night sleep !
Stayed 1 night in Oct 2023
Response from Manager on Oct 14, 2023
Hello lizhuang,Thank you for your positive feedback! We're glad you found our check-in process quick and convenient, and enjoyed our clean rooms. We strive to offer competitive prices for a comfortable night's sleep. We hope to welcome you back in the future!

10/10 Excellent

Selena

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 3 nights in Sep 2023
Response from Manager on Oct 3, 2023
Hi Selena,Thank you for sharing this review, and we welcome you to visit us again anytime!

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Manager on Sep 24, 2023
Hello Selena,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.

2/10 Terrible

Ervin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Manager on Sep 17, 2023
Hello Ervin,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

6/10 Okay

John M

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Old and dated ...pool was closed due to city orders very hot to not have pool
Stayed 1 night in Sep 2023
Response from Manager on Sep 14, 2023
Hello John M,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our pool. Please consider staying with us again so that we can have the opportunity to provide you with a better experience.

10/10 Excellent

Floyd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Manager on Sep 4, 2023
Hello Floyd,It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

8/10 Good

Gustavo

Liked: Cleanliness, staff & service
Area
Stayed 2 nights in Aug 2023
Response from Manager on Aug 19, 2023
Hi Gustavo,Thank you for sharing this review, and we welcome you to visit us again anytime!

10/10 Excellent

Jason, MOUNT LOUISA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, very clean Nice bed and shower. No problems at all enjoyable stay
Stayed 1 night in Aug 2023
Response from Manager on Aug 5, 2023
Hi Jason,Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated your experience so highly. I am happy to learn that we met your expectations with our friendly atmosphere and clean accommodations. We are incredibly happy that your stay was comfortable, and we hope to see you again soon!

10/10 Excellent

Jonathan, Irvine

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Manager on Aug 3, 2023
Hello Jonathan,It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon.

8/10 Good

Hal

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Manager on Aug 1, 2023
Hello Hal,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

2/10 Terrible

Susana

Disliked: Cleanliness, staff & service, property conditions & facilities
Homeless property feel. Dangerous and Disgusting room. Smells Marijuana everywhere
Stayed 1 night in Jul 2023
Response from Manager on Jul 11, 2023
Hello Susana,Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our room and property. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

8/10 Good

Paul

Stayed 7 nights in Jun 2023
Response from Manager on Jul 26, 2023
Hello Paul,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good area for route 66 stop, nice place to stay, friendly staff, only problem was a very noisy/squeaking bed
Stayed 1 night in Jun 2023
Response from Manager on Jun 30, 2023
Hello Susan,I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our staff and your comments about our bed. We hope you will return so that we can provide you an even superior experience.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Good price.
Stayed 1 night in Jun 2023
Response from Manager on Jun 30, 2023
Hello Charles,Thank you for taking the time to share. We appreciate your feedback regarding our price. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

6/10 Okay

David

Traveled with group
Reasonable
Friendly staff the only fault was the floor between the beds was stuck up tripped up
Stayed 1 night in Jun 2023
Response from Manager on Jun 22, 2023
Hi David,Thank you for sharing how you have enjoyed our friendly hospitality and accommodations. I am thrilled to know we have met your expectations but apologies about the floor between the beds was stuck up tripped up. We will get this checked but again, we are incredibly happy to learn that your stay was so peaceful, and we hope to see you again.

10/10 Excellent

Harry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All of the staff, Anna, Nora, Housekeeper's were wonderful.
Stayed 2 nights in Jun 2023
Response from Manager on Jun 22, 2023
Hi Harry,Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspires us. We will share your feedback with our staff members. Waiting to serve you again!

2/10 Terrible

Jason

Stayed 1 night in Jun 2023
Response from Manager on Jun 14, 2023
Hello Jason, We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

4/10 Poor

Shawn

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Was not satisfied with the room. Smelled bad and dirty overall. Visitors at the pool were nude and spilling food at the pool
Stayed 1 night in May 2023
Response from Manager on May 23, 2023
Hello Shawn, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.

10/10 Excellent

sulema

Stayed 1 night in May 2023
Response from Manager on Jun 6, 2023
Hello sulema,From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area.

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from AV on Apr 14, 2023
Thank you for the rating Joseph.

10/10 Excellent

Libuse

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Manager on Apr 13, 2023
Hello Libuse,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

4/10 Poor

Tony

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Real Dive
Real dive The app gave it way higher ratings than it deserves. I would not stay there again. It is in very poor condition and really needs a lot of repairs
Stayed 1 night in Mar 2023
Response from Manager on Mar 21, 2023
Hi Tony,Thank you for being a guest with us and for taking the time to share your review and feedback. We hope to earn your business again when you return to the area.

2/10 Terrible

DARCY, Poulsbo

Disliked: Staff & service
Waited for a long period of time and no one was at the office. Hotel looked really run down. So after waiting a long time I went to another hotel since I could not check in.
Stayed 1 night in Mar 2023
Response from Manager on Mar 17, 2023
Hello DARCY, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

6/10 Okay

MARK, SCOTTS VALLEY

Okay for the night, will use again.
Response from Manager on Mar 15, 2023
Hello MARK, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is good to hear from you and we greatly appreciate that you have taken the time to share your experience at our hotel! We would love to have you back and we do hope to see you again soon.

6/10 Okay

MARK, SCOTTS VALLEY

Disliked: Property conditions & facilities
Okay place for the night
Response from Manager on Mar 13, 2023
Hello MARK, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is good to hear from you and we greatly appreciate that you have taken the time to share your experience at our hotel! We would love to have you back and we do hope to see you again soon.

10/10 Excellent

William, Cornville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was quiet,
Stayed 1 night in Feb 2023
Response from Manager on Feb 16, 2023
Hello William,We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our property. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

4/10 Poor

Kim

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Dec 2022
Response from Manager on Feb 6, 2023
Hello Kim,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 Excellent

Abel

Stayed 1 night in Jan 2023
Response from Manager on Jan 11, 2023
Hello Abel,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

10/10 Excellent

Yuwari

Liked: Cleanliness, amenities, property conditions & facilities
Response from Manager on Nov 7, 2023
Hello Yuwari,Thank you for your excellent rating! We are thrilled to hear that you had a wonderful stay at our hotel. We strive to provide top-notch service and a comfortable experience for all our guests. We hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must be in the best list of ** inn hotels.
Great 1 night at this hotel with a very nice and friendly management. Little noise from upper level and air conditioner but we were really feel comfortable and got a great sleep
Stayed 1 night in Dec 2022
Response from Manager on Dec 31, 2022
Dear Guest,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our air conditioner. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

2/10 Terrible

David

Disliked: Amenities, property conditions & facilities
Response from Manager on Nov 7, 2023
Hello David,Thank you for taking the time to share your feedback. We apologize for any inconveniences you may have experienced during your stay. Your comments are important to us and will be shared with the appropriate team members for further improvements. Should you have any additional concerns, please don't hesitate to reach out to our management team.

2/10 Terrible

Khanh

Traveled with family and small children, Business traveler
Disliked: Staff & service, property conditions & facilities
I have never gone to a motel where the front desk personnel was not available at the front desk. We waited for over 30 minutes for the front desk person to show up. I almost abandoned the reservation despite it being non-refundable since there was no one at the front desk and no one showed up a the designated return time (10 pm). When we called the front desk at 10 pm, no one picked up either. When we finally checked in, the hot water for the tub in our room did not work. There was hair in the tub drain. It was one of the worse hotel/motel stays that we have ever experienced. I would not recommend staying despite the cheap nightly price. On the positive side, the staff was mostly friendly and approachable.
Response from Manager on Dec 29, 2022
Hello Khanh, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

8/10 Good

Helen

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2022
Response from Manager on Nov 7, 2023
Hello Helen,Thank you for taking the time to share your feedback. We appreciate your positive rating and are glad to hear that you had a good experience overall. If there are any specific areas that you would like us to address or if you have any suggestions for improvement, please don't hesitate to reach out to our management team. We hope to welcome you back in the future for an even better stay.

4/10 Poor

Berik

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get what you pay for
Poor hotel but it was also the cheapest one we could find so I guess you get what you pay for. One of the bed spreads had several holes on it, looked like cigarette burns. Poor maintenance, things like texture and paint of the walls aren’t finished. Seems ok cleaned but it is hard to look past all the unfinished work so it makes it look dirty.
Stayed 1 night in Dec 2022
Response from Manager on Dec 6, 2022
Hello Berik,We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.