Ratings based on 481 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby Lei from California
Mozart Mozart!Posted Apr 2, 2014
Location: What more to say? Mozart gave his concerts at this very place!
I would give the hotel all 5-star anyway simply because here used to stand the dance hall where Mozart held his concerts some 230 years ago and premiered such masterpieces as KV 466. Plus everything regarding the hotel is indeed impeccable: location, room, service, etc... Strongly recommend if you want to taste the very essence of Vienna.
for Couplesby Mature travelle
Very good locationPosted Feb 8, 2014
Pros: Location and room comfort
Cons: Bathroom very small
Location: Very close to the Opera. Close to excellent restaurants.
Very comfortable room. Wonderful pillows and duvets.
for Familiesby Marguerite from Australia
Spacious roomPosted Jan 9, 2014 on Hotels.com
Stay was enjoyable. The service was polite but not outstanding. The room was spacious. It was in a good location, within walking distance of the opera house and Hofburg.
for Everyoneby A verified traveler
Posted Jan 7, 2014
Pros: location, food, bar excellent staff which took care of all of our reservations, etc.
Location: a short walk to shopping, restaurants, museums, concerts, etc.
for Everyoneby jim from cleveland heights, ohip
Lovely hotel with generously sized roomsPosted Dec 31, 2013
Very nice hotel and well located. At about 80 or so rooms, big enough to have all the amenities such as restaurant, bar, etc. small enough to be very personal. Rooms are large and well appointed. If you are a light sleeper, you may want to stay in another location as the pedestrian street on one side of the hotel was rather rambunctious all night long. Did not bother me at all and my wife only one night
for Everyoneby david from boston usa
great location. right size with comfortable roomPosted Dec 28, 2013
at the heart of the city. on the pedestrians walk. quite with classical high ceiling. good restruant.
for Business Travelersby Bu Nasser
Posted Oct 25, 2013 on Hotels.com
for Everyoneby M from Albuquerque, NM
Excellent experience; would stay there againPosted Oct 15, 2013
Pros: Everything! Location, room, restaurant
Cons: Everything was great; breakfast was expensive (25 Euros per person) but overall Vienna is an expensive city
Location: Everything is close by...shopping, museums, great coffee shops, the famous Sacher coffee shop is just a block away
Very Clean, beautiful furniture; restaurant is great and staff is super friendly. The location is terrific right in the center of it all...just walking distance from everything and very close to underground. Definitely plan on staying there again on our next visit.
Recommendedby Carol from Darwin Australia
Comfy beds, great locationPosted Oct 14, 2013 on Hotels.com
We enjoyed the Ambassador very much its in a fantastic location, in the main shopping mall. The service was excellent and the rooms were very clean and huge very old world with a lovely charm . I would highly recommend staying at the Ambassador and would certainly stay there again.
for Getaway With Friendsby Isabel from New York
Excellent location!Posted Oct 11, 2013 on Hotels.com
It was within walking distance of Cathedral, Opera, shops, restaurants. It offered very comfortable and big rooms and the bathroom had fresh towels every day. It offered a welcoming environment with lots of lights and windows. Staff was friendly and helpful and provided information requested. A very nice hotel in the middle of everything.