Ratings based on 1,032 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from jordan

Excellent

Posted Jul 30, 2015
Excellent hotel and location excellent staff excellent food excellent service
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 28, 2015
Overall stay was good except one incident; when my family and I came back from the tour at midday around 3 pm we found our hotel room wide open without any indication of cleaning personal being around. We called front desk, they apologized, then cleaning supervisor came in and apologized. The good thing is that nothing was taking.
Comment from Hotel Management
Jul 30, 2015 by Ambassador, Hotel Management
Dear guest, Thank you for posting a review about your stay at the Ambassador Hotel Vienna. We are very sorry to hear about your experiences and apologize for this careless act. Please be assured that we will intensify our housekeeping trainings accordingly. If your travel plans bring you back to Vienna, we would be happy to welcome you again at the Ambassador. Kind regards Ambassador Hotel Vienna
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to cathedral, shopping, restaurants, subway

Posted Jul 21, 2015
GREAT location!!!! Step out the back door to the hotel into the pedestrian zone with endless restaurant options and shops. Close to the churches and cathedrals. Short walk to Stephanplatz and Karlzplatz. Comfortable hotel.
Comment from Hotel Management
Jul 24, 2015 by Ambassador, Hotel Management
Dear TB, We appreciate your feedback and thank you very much for this amazing review. It would be a great pleasure to welcoming you again at the Ambassador. Kind regards Ambassador Hotel Vienna
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location in center of Vienna

Posted Jul 15, 2015
Location: Hotel midway between Vienna Opera house and Stephan Cathedral on the main closed walking street in the inner city.
This centrally located hotel in the inner city had a very attentive staff and large spacious rooms. Highly recommend.
Comment from Hotel Management
Jul 20, 2015 by Ambassador, Hotel Management
Dear guest, Thank you for sharing your impressions about your stay at the Ambassador Hotel Vienna. We are delighted to read your great feedback and hope you consider the Ambassador again in the future. Kind regards Ambassador Hotel Vienna
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 14, 2015
Location: Excellent location!
This was a wonderful hotel in regards to location, cleanliness, accommodations, and helpfulness from the staff. I would highly recommend this hotel.
Comment from Hotel Management
Jul 16, 2015 by Ambassador, Hotel Management
Dear guest, We are grateful to hear about your experiences at the Ambassador Hotel Vienna. Thank you for this great review and for recommending our hotel to other travellers. We look forward to welcoming you back. Kind regards Ambassador Hotel Vienna
5 out of 5
Recommended
for Families
by A verified traveler from 横浜

リンクの中心

Posted Jul 14, 2015
Pros: 追加ベッドで3人だったが、とにかく広くて快適でした。
Cons: 3人なのにタオルセット2人分しかなかった。電話して持ってきてもらったが星4つにしてはお粗末。
Location: いわゆる銀座と考え行動できる。オーストリア6、7日目で、地下鉄、トラム乗継で、プラーター公園、中央駅、モーツアルトの墓、ベルベデーレ宮殿まで行けた。
どこに行くにも地下鉄に近く、またリンク内観光、食事、に便利。いわゆる銀座でショッピングなみ。オペラ座に向かいリンク右回りで、ドナウ川沿い、リンクに戻りオペラ座に到着で6.4Kmランニングができた。
Comment from Hotel Management
Jul 16, 2015 by Ambassador, Hotel Management
Dear guest, Thank you for reviewing your stay at the Ambassador Hotel Vienna. We are glad that you had an enjoyable time with us and thank you for the good rating. Though, we are sorry that our housekeeping did not provide enough towels for your family. It would be a pleasure to welcoming you as our guests again at the Ambassador. Kind regards Ambassador Hotel Vienna
5 out of 5
Recommended
for Everyone
by A verified traveler from Michigan/Wien

Ausgezeichnete Lage mitten in der Stadt

Posted Jul 3, 2015
Pros: Das Fruehstueck auf der Terasse
Cons: Kaffeemaschine fehlt im Zimmer!
Location: Ausgezeichnete Stadtlage, viele Sehenswuerdigkeiten sind gut zu Fuss zu erreichen - ebenso alle Einkaufsmoeglichkeiten vorhanden
Wir ueberliessen unseren "Kindern", die im Ausland wohnen, die Wohnung in Wien und haben 4 Naechte in dem Hotel geschlafen bzw den Ort auch als "Stuetzpunkt" fuer Unternehmen in der Stadt benuetzt.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seoul

Clssic and Luxirious Hotel at a Perfect Location

Posted Jul 2, 2015
Pros: Location.
Cons: Just a little bit of interior renovation? However, it is good enough now.
Location: Everything is near. Couldn't be better, never!
When I book "three" nights, I could get a room at a great rate! When I try for upto two nights, I could not get that low rate. The location is Perfect Itself! I don't find any other hotel that has a better location in Vienna. Its room was a sort of suite which a seperate bedroom from a spacious living room. It has a balcony too. It was great for my colleague who smokes. ^^ Overall, I will try this hotel if I have to come back to Vienna some day.
Comment from Hotel Management
Jul 10, 2015 by Ambassador, Hotel Management
Dear Sagan, Thank you for choosing the Ambassador Hotel Vienna. We value your feedback and are glad that you liked your spacious room as well as our central location in the heart of Vienna. We look forward to seeing you again when your travel plans bring you back to Vienna. Kind regards Ambassador Hotel Vienna
4 out of 5
Recommended
for Everyone
by A verified traveler

Centrally located!

Posted Jun 23, 2015
Hotel in a very convenient location close to major attractions!
Comment from Hotel Management
Jun 30, 2015 by Ambassador, Hotel Management
Dear A.L., Thank you for commenting on your stay at the Ambassador Hotel Vienna. We are glad that our hotel offered the perfect location for you to explore Vienna. It would be a pleasure having you as our guest again in the future. Kind regards Ambassador Hotel Vienna
5 out of 5
Recommended
for Everyone
by A verified traveler from Oslo

Ypperlig og sentralt

Posted Jun 22, 2015
Pros: Alt!!
Cons: Frokosten var for dyr, den var ikke inkludert. Men mange kafeer i nærheten som serverte utmerkede frokostmenyer.
Location: Alle severdigheter ligger i gangavstand til hotellet. Flust av gode restauranter i området og mange ærverdige og hyggelige kafeer.
Lå i shoppinggaten like ved Stefansdomen. Kort avstand til alle severdigheter, og gågaten var ved siden av. Utrolig høflig og imøtekommende hotellpersonale, både i resepsjonen, baren og ellers på hotellet. Flott rom ( Business rom) med eget soverom i tillegg til stue med salong, samt lekkert bad og toalett. Anbefales!!
Comment from Hotel Management
Jun 30, 2015 by Ambassador, Hotel Management
Dear Hilde, Thank you for this fantastic review. We are delighted to hear about your wonderful time with us and would be pleased to welcoming you as our guest again. Kind regards Ambassador Hotel Vienna